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  PresSonus Audiobox USB 96 Problems
Posted by: tjkenn - 01-30-2021, 04:04 PM - Forum: Help with Audio Gear - Replies (3)

I have  an iMac running BigSur 11.1 and a new PresSonus AudioBox USB 96. 
I am plugging into the PreSonus with a mic. Plugging directly in with electric guitar.
When I run it into GarageBand everything works fine. 

Seems the issue is with JamKazam.

  1. When I run through the set up I get sound from both my mic and my electric guitar coming cleanly through my headset. The problem comes when I switch to a Jam Track. I can hear the track but my guitar is barely audible, even though the master volume is way up as is the guitar input level. Faint as it is, it buzzes and seems to be clipping and maxing out.
  2. When I set up a remote session with a friend he can hear my voice and guitar clearly, and we have virtually no latency. I still only hear faint distorted sounds from both inputs through my headphones. I can barely hear him (bass and vocals) form his end at all. 
  3. I checked my Sound settings and they are correct -> Input - AudioBox USB 96, output setting is the same.
Anyone having a similar problem with a Mac/PreSonus USB 96/JamKazam? Suggestions?

Thanks.


  Superior Drummer 2.0 32 bit version AND jbridged version not working
Posted by: Loyalty - 01-29-2021, 11:10 PM - Forum: Help with Audio Effects Plugins - No Replies

Hey everyone,

I've seen posts on other forums of users successful with Superior Drummer though not seeing any posts here so thought I would ask if anyone has been successful.

I'm using the 32 bit version though JK does not even find it

Downloaded Jbridge as someone so kindly recommended on here and THAT WORKED for the 64 bit version of Bias FX 2, though NOT working for Superior Drummer 2.0 32 bit version as is or jbridged OR Superior Drummer 3 64 bit ran through jbridge

My band and I are ready to pay for the top license for JK but ONLY if we can get it to work. My next attempt will be running the audio out of my laptop through my Behringer UHD404HD and seeing if that works, though direct plugin support is ideal...otherwise we're just going to stick with Jamulous which is completely free.

Loyalty


  JK crashes with EventID 1000
Posted by: carvinae185@gmail.com - 01-29-2021, 10:09 PM - Forum: Help with Windows Client Problems - Replies (4)

[color=var(--primary-text)]I've been having the app crash after several minutes. Today I was observing network traffic on my PC, with Jamkazam open in a private session. I almost always have a backing track playing.

This happened once during each of the previous two Saturday's jams with friends.

Faulting application name: JamKazam.exe, version: =AT0ijuGcuGvt8QiW-4NaG3vC-TN_Bs3KILKsdJOgkL6s20mTfh0Fwi_yOXKGIgQrIqZ-ZIFMPKK2h74MWmnWADZ1A7Bcf-sRpeL5uhdEUjGEvhVUYJGaUDFVuc6lVxG8LVOOfbLVLqz21dmvxJU1wfWxGcTG][color=var(--blue-link)]1.0.0.0, time stamp: 0x5ffc1116
[/color]
[/color]
[color=var(--primary-text)]Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6[/color]
[color=var(--primary-text)]Exception code: 0xc0000005[/color]
[color=var(--primary-text)]Fault offset: 0x00011752[/color]
[color=var(--primary-text)]Faulting process id: 0x198c[/color]
[color=var(--primary-text)]Faulting application start time: 0x01d6f6864b554a54[/color]
[color=var(--primary-text)]Faulting application path: C:\Program Files (x86)\JamKazam\JamKazam.exe[/color]
[color=var(--primary-text)]Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll[/color]
[color=var(--primary-text)]Report Id: 9d841f0e-e5f6-4ff3-b921-4d44756c1b6c[/color]
[color=var(--primary-text)]Faulting package full name:[/color]
[color=var(--primary-text)]Faulting package-relative application ID:[/color]
[color=var(--primary-text)]------------------------------------------[/color]

[color=var(--primary-text)]=AZVnRVkHBcZf_LOwwSpQHUQgYwS4EM0qnXfhVfKyuoU1Vk_cHk_XnlNcXYwXLZqx5S_zG_pIapvp0a0qpzk9ulSqZ3gz6rSmu9JMn83iqLqqISjXA_0QSV6FVVh3m-gGg8Q&__tn__=-UK-R#][color=var(--primary-text)]- <Event xmlns="[color=var(--blue-link)]http://schemas.microsoft.com/win/2004/08/events/event[/color]">[/color][/color]
[color=var(--primary-text)]=AZVnRVkHBcZf_LOwwSpQHUQgYwS4EM0qnXfhVfKyuoU1Vk_cHk_XnlNcXYwXLZqx5S_zG_pIapvp0a0qpzk9ulSqZ3gz6rSmu9JMn83iqLqqISjXA_0QSV6FVVh3m-gGg8Q&__tn__=-UK-R#][color=var(--primary-text)]- <System>[/color][/color]
[color=var(--primary-text)]<Provider Name="Application Error" />[/color]
[color=var(--primary-text)]<EventID Qualifiers="0">1000</EventID>[/color]
[color=var(--primary-text)]<Version>0</Version>[/color]
[color=var(--primary-text)]<Level>2</Level>[/color]
[color=var(--primary-text)]<Task>100</Task>[/color]
[color=var(--primary-text)]<Opcode>0</Opcode>[/color]
[color=var(--primary-text)]<Keywords>0x80000000000000</Keywords>[/color]
[color=var(--primary-text)]<TimeCreated SystemTime="2021-01-29T22:01:36.9019944Z" />[/color]
[color=var(--primary-text)]<EventRecordID>5881</EventRecordID>[/color]
[color=var(--primary-text)]<Correlation />[/color]
[color=var(--primary-text)]<Execution ProcessID="0" ThreadID="0" />[/color]
[color=var(--primary-text)]<Channel>Application</Channel>[/color]
[color=var(--primary-text)]<Computer>RandyDell</Computer>[/color]
[color=var(--primary-text)]<Security />[/color]
[color=var(--primary-text)]</System>[/color]
[color=var(--primary-text)]=AZVnRVkHBcZf_LOwwSpQHUQgYwS4EM0qnXfhVfKyuoU1Vk_cHk_XnlNcXYwXLZqx5S_zG_pIapvp0a0qpzk9ulSqZ3gz6rSmu9JMn83iqLqqISjXA_0QSV6FVVh3m-gGg8Q&__tn__=-UK-R#][color=var(--primary-text)]- <EventData>[/color][/color]
[color=var(--primary-text)]<Data>JamKazam.exe</Data>[/color]
[color=var(--primary-text)]<Data>=AT0ijuGcuGvt8QiW-4NaG3vC-TN_Bs3KILKsdJOgkL6s20mTfh0Fwi_yOXKGIgQrIqZ-ZIFMPKK2h74MWmnWADZ1A7Bcf-sRpeL5uhdEUjGEvhVUYJGaUDFVuc6lVxG8LVOOfbLVLqz21dmvxJU1wfWxGcTG][color=var(--blue-link)]1.0.0.0</Data>[/color][/color]
[color=var(--primary-text)]<Data>5ffc1116</Data>[/color]
[color=var(--primary-text)]<Data>MSVCR120.dll</Data>[/color]
[color=var(--primary-text)]<Data>12.0.21005.1</Data>[/color]
[color=var(--primary-text)]<Data>524f7ce6</Data>[/color]
[color=var(--primary-text)]<Data>c0000005</Data>[/color]
[color=var(--primary-text)]<Data>00011752</Data>[/color]
[color=var(--primary-text)]<Data>198c</Data>[/color]
[color=var(--primary-text)]<Data>01d6f6864b554a54</Data>[/color]
[color=var(--primary-text)]<Data>C:\Program Files (x86)\JamKazam\JamKazam.exe</Data>[/color]
[color=var(--primary-text)]<Data>C:\Windows\SYSTEM32\MSVCR120.dll</Data>[/color]
[color=var(--primary-text)]<Data>9d841f0e-e5f6-4ff3-b921-4d44756c1b6c</Data>[/color]
[color=var(--primary-text)]<Data />[/color]
[color=var(--primary-text)]<Data />[/color]
[color=var(--primary-text)]</EventData>[/color]
[color=var(--primary-text)]</Event>[/color]


  Silver plan time issue
Posted by: mlacoult - 01-29-2021, 07:06 PM - Forum: Miscellaneous - Replies (7)

I subscribed to a Silver plan and had two sessions since:

  • one on Wednesday that lasted for 1h to 1h30min maximum

  • one today that lasted for 1h30min to 2h maximum

And my Jamkazam account tells me I have 1h45min session time remaining!!! That can't be right as these don't add up to 8h15min!

A Silver plan should allow me 10 hours of session time per month...



And when emailing 'support' I got an email back saying there is no support for Silver plans!!! What???

Michael  Angry


  Win10 Media Relay Server notifications repeat
Posted by: starmusic - 01-29-2021, 06:49 PM - Forum: Help with Windows Client Problems - Replies (7)

After JK startup, I get a noisy pop-out notification that the Media Relay Server setup is X% done,
and it repeats every couple seconds with only tiny increase in % for 5 minutes!
I'm on a very fast connection, btw.
It's extremely annoying, and says something like "leave client running until done".

This time, it got to 100% and said it was done, but then started over.

What causes this, and how can I suppress the notifications or better yet do something to help it finish faster?

TIA,


  Connecting epiano via MIDI/USB to Jamkazam
Posted by: RoSchu500@Googlemail.com - 01-28-2021, 10:44 PM - Forum: Help with Audio Gear - Replies (4)

Hi there,
I am new to Jamkazam. I would like to connect a Kawai ES6 directly via MIDI / USB to Jamkazam.

I have the Kawai drivers installed and try to use the XLUTOP VST Chainer in Jamkazam:
XLUTOP Chainer: https://www.xlutop.com/html/chainer.html
Introduction video: https://www.youtube.com/watch?v=CZDQ1SsFlks

Somehow, I can not get it to work. Is there a simple way to get the epiano connected via MIDI/USB to Jamkazam?

Many thanks for your feeback!
RoSchu


  Does Kamkazam work in Europe / Germany?
Posted by: RoSchu500@Googlemail.com - 01-28-2021, 10:24 PM - Forum: Help with Network Gear - Replies (2)

Hi there,
I am starting with Jamkazam in Germany. Until now I could not get the latency between two PC´s below 70ms. Each individual PC by itself looks o.k. (around 11ms).

Is that perhaps the delay to Jamkazam servers in the US? Is there a chance to get it to work in Europe?

Many thanks for your feedback!  Smile

RoSchu


  Jitter & Jitter Queue issues
Posted by: bowersox13 - 01-28-2021, 04:17 AM - Forum: Help with Live Jamming Sessions - Replies (2)

My bandmate and I have set up numerous sessions together and we are unable to get our latency to an acceptable level. We are both using scarlett 2i2 2nd gen, ASIO drivers, ,we are NOT using wifi, and we have used all the recommended settings for our respective interfaces as per the JK audio gear setup. We also have fibre internet packages so quality of internet hardwired service is not the issue. frequently the jitter and jitter queue are very high and in the red during our attempted sessions. Everything else shows in the green. Can someone please assist??


  Impact of backing tracks on upload capacity during session
Posted by: carvinae185@gmail.com - 01-27-2021, 01:49 PM - Forum: Help with Live Jamming Sessions - No Replies

Lately I've been revisiting how much data I'm trying to send to a session. With only 5mbps on the up side available I may revisit trying to send a stereo guitar plus vocal plus backing tracks.
As far as the backing tracks, I'm not sure how they impact the total upload which is being sent to all four of my jam buddies.

I've been sending OGG tracks to the sessions at about 164 kbs.  How is this impacting my limited upload bandwidth ( 5mbs up)?  Maybe somebody in my jam group with better internet speeds should be handling these?  Sample below
Format : Ogg
File size : 4.68 MiB
Duration : 3 min 59 s
Overall bit rate mode : Variable
Overall bit rate : 164 kb/s
Format : Vorbis
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Compression mode : Lossy


  Jamkazam won't launch on my Mac
Posted by: Siegfried van Asten - 01-26-2021, 08:35 PM - Forum: Help with Mac Client Problems - Replies (2)

Help request: When I try to start Jamkazam on my Mac it hangs and says: 'Reattempting to load www.jamkazam.com'. My computer is a IMac OS Catalina version 10.15.7



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