[color=var(--primary-text)]I've been having the app crash after several minutes. Today I was observing network traffic on my PC, with Jamkazam open in a private session. I almost always have a backing track playing.

This happened once during each of the previous two Saturday's jams with friends.

Faulting application name: JamKazam.exe, version: =AT0ijuGcuGvt8QiW-4NaG3vC-TN_Bs3KILKsdJOgkL6s20mTfh0Fwi_yOXKGIgQrIqZ-ZIFMPKK2h74MWmnWADZ1A7Bcf-sRpeL5uhdEUjGEvhVUYJGaUDFVuc6lVxG8LVOOfbLVLqz21dmvxJU1wfWxGcTG][color=var(--blue-link)]1.0.0.0, time stamp: 0x5ffc1116[/color][/color]
[color=var(--primary-text)]Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6[/color]
[color=var(--primary-text)]Exception code: 0xc0000005[/color]
[color=var(--primary-text)]Fault offset: 0x00011752[/color]
[color=var(--primary-text)]Faulting process id: 0x198c[/color]
[color=var(--primary-text)]Faulting application start time: 0x01d6f6864b554a54[/color]
[color=var(--primary-text)]Faulting application path: C:\Program Files (x86)\JamKazam\JamKazam.exe[/color]
[color=var(--primary-text)]Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll[/color]
[color=var(--primary-text)]Report Id: 9d841f0e-e5f6-4ff3-b921-4d44756c1b6c[/color]
[color=var(--primary-text)]Faulting package full name:[/color]
[color=var(--primary-text)]Faulting package-relative application ID:[/color]
[color=var(--primary-text)]------------------------------------------[/color]

[color=var(--primary-text)]=AZVnRVkHBcZf_LOwwSpQHUQgYwS4EM0qnXfhVfKyuoU1Vk_cHk_XnlNcXYwXLZqx5S_zG_pIapvp0a0qpzk9ulSqZ3gz6rSmu9JMn83iqLqqISjXA_0QSV6FVVh3m-gGg8Q&__tn__=-UK-R#][color=var(--primary-text)]- <Event xmlns="[color=var(--blue-link)]http://schemas.microsoft.com/win/2004/08/events/event[/color]">[/color][/color]
[color=var(--primary-text)]=AZVnRVkHBcZf_LOwwSpQHUQgYwS4EM0qnXfhVfKyuoU1Vk_cHk_XnlNcXYwXLZqx5S_zG_pIapvp0a0qpzk9ulSqZ3gz6rSmu9JMn83iqLqqISjXA_0QSV6FVVh3m-gGg8Q&__tn__=-UK-R#][color=var(--primary-text)]- <System>[/color][/color]
[color=var(--primary-text)]<Provider Name="Application Error" />[/color]
[color=var(--primary-text)]<EventID Qualifiers="0">1000</EventID>[/color]
[color=var(--primary-text)]<Version>0</Version>[/color]
[color=var(--primary-text)]<Level>2</Level>[/color]
[color=var(--primary-text)]<Task>100</Task>[/color]
[color=var(--primary-text)]<Opcode>0</Opcode>[/color]
[color=var(--primary-text)]<Keywords>0x80000000000000</Keywords>[/color]
[color=var(--primary-text)]<TimeCreated SystemTime="2021-01-29T22:01:36.9019944Z" />[/color]
[color=var(--primary-text)]<EventRecordID>5881</EventRecordID>[/color]
[color=var(--primary-text)]<Correlation />[/color]
[color=var(--primary-text)]<Execution ProcessID="0" ThreadID="0" />[/color]
[color=var(--primary-text)]<Channel>Application</Channel>[/color]
[color=var(--primary-text)]<Computer>RandyDell</Computer>[/color]
[color=var(--primary-text)]<Security />[/color]
[color=var(--primary-text)]</System>[/color]
[color=var(--primary-text)]=AZVnRVkHBcZf_LOwwSpQHUQgYwS4EM0qnXfhVfKyuoU1Vk_cHk_XnlNcXYwXLZqx5S_zG_pIapvp0a0qpzk9ulSqZ3gz6rSmu9JMn83iqLqqISjXA_0QSV6FVVh3m-gGg8Q&__tn__=-UK-R#][color=var(--primary-text)]- <EventData>[/color][/color]
[color=var(--primary-text)]<Data>JamKazam.exe</Data>[/color]
[color=var(--primary-text)]<Data>=AT0ijuGcuGvt8QiW-4NaG3vC-TN_Bs3KILKsdJOgkL6s20mTfh0Fwi_yOXKGIgQrIqZ-ZIFMPKK2h74MWmnWADZ1A7Bcf-sRpeL5uhdEUjGEvhVUYJGaUDFVuc6lVxG8LVOOfbLVLqz21dmvxJU1wfWxGcTG][color=var(--blue-link)]1.0.0.0</Data>[/color][/color]
[color=var(--primary-text)]<Data>5ffc1116</Data>[/color]
[color=var(--primary-text)]<Data>MSVCR120.dll</Data>[/color]
[color=var(--primary-text)]<Data>12.0.21005.1</Data>[/color]
[color=var(--primary-text)]<Data>524f7ce6</Data>[/color]
[color=var(--primary-text)]<Data>c0000005</Data>[/color]
[color=var(--primary-text)]<Data>00011752</Data>[/color]
[color=var(--primary-text)]<Data>198c</Data>[/color]
[color=var(--primary-text)]<Data>01d6f6864b554a54</Data>[/color]
[color=var(--primary-text)]<Data>C:\Program Files (x86)\JamKazam\JamKazam.exe</Data>[/color]
[color=var(--primary-text)]<Data>C:\Windows\SYSTEM32\MSVCR120.dll</Data>[/color]
[color=var(--primary-text)]<Data>9d841f0e-e5f6-4ff3-b921-4d44756c1b6c</Data>[/color]
[color=var(--primary-text)]<Data />[/color]
[color=var(--primary-text)]<Data />[/color]
[color=var(--primary-text)]</EventData>[/color]
[color=var(--primary-text)]</Event>[/color]

I subscribed to a Silver plan and had two sessions since:

• one on Wednesday that lasted for 1h to 1h30min maximum
  
  
• one today that lasted for 1h30min to 2h maximum
  
  

And when emailing 'support' I got an email back saying there is no support for Silver plans!!! What???

Michael 

After JK startup, I get a noisy pop-out notification that the Media Relay Server setup is X% done,
and it repeats every couple seconds with only tiny increase in % for 5 minutes!
I'm on a very fast connection, btw.
It's extremely annoying, and says something like "leave client running until done".

This time, it got to 100% and said it was done, but then started over.

What causes this, and how can I suppress the notifications or better yet do something to help it finish faster?

TIA,

Hi there,
I am new to Jamkazam. I would like to connect a Kawai ES6 directly via MIDI / USB to Jamkazam.

I have the Kawai drivers installed and try to use the XLUTOP VST Chainer in Jamkazam:
XLUTOP Chainer: https://www.xlutop.com/html/chainer.html
Introduction video: https://www.youtube.com/watch?v=CZDQ1SsFlks

Somehow, I can not get it to work. Is there a simple way to get the epiano connected via MIDI/USB to Jamkazam?

Many thanks for your feeback!
RoSchu

Hi there,
I am starting with Jamkazam in Germany. Until now I could not get the latency between two PC´s below 70ms. Each individual PC by itself looks o.k. (around 11ms).

Is that perhaps the delay to Jamkazam servers in the US? Is there a chance to get it to work in Europe?

Many thanks for your feedback! 

RoSchu

My bandmate and I have set up numerous sessions together and we are unable to get our latency to an acceptable level. We are both using scarlett 2i2 2nd gen, ASIO drivers, ,we are NOT using wifi, and we have used all the recommended settings for our respective interfaces as per the JK audio gear setup. We also have fibre internet packages so quality of internet hardwired service is not the issue. frequently the jitter and jitter queue are very high and in the red during our attempted sessions. Everything else shows in the green. Can someone please assist??

Lately I've been revisiting how much data I'm trying to send to a session. With only 5mbps on the up side available I may revisit trying to send a stereo guitar plus vocal plus backing tracks.
As far as the backing tracks, I'm not sure how they impact the total upload which is being sent to all four of my jam buddies.

Help request: When I try to start Jamkazam on my Mac it hangs and says: 'Reattempting to load www.jamkazam.com'. My computer is a IMac OS Catalina version 10.15.7

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I teach guitar to a few students.....I would like to be able to put a picture in a picture in the video....
Two cameras....one on me and the guitar....other camera a closeup on my fret hand...

Does anyone know how to do this...???

Sorry for posting in the Audio forum......but this forum has the most users and I thought I
might have a better chance of finding an answer here....

Many thankx
Steve

My friend and I both have Focusrite 6i6 interfaces, and JamKazam works well for us.  We are able to pan our personal mixes (voice a bit left, guitar right) with no problems.  However, when panning the Audio Input controls, my changes are heard by my friend, but when he changes his pans, they don't affect what I hear.  Volume changes work fine (I hear his, he hears mine), but PANNING does not.  This behavior is not affected by changing which jammer starts the session.  The only real difference between setups is that he's on a Mac and I'm on Windows.  My suspicion in that the Mac version has a bug.  Any ideas?