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Audio Subsystem Unstable
Forum: Help with Mac Client Problems
Last Post: hafstang
02-07-2023, 04:24 AM
» Replies: 0
» Views: 115
No Updates in More Than a...
Forum: Help with Live Jamming Sessions
Last Post: Sticks
02-03-2023, 05:16 PM
» Replies: 20
» Views: 2,928
Playback tracks are disto...
Forum: Help with Audio Gear
Last Post: rickguitar1@yahoo.com
02-03-2023, 04:51 PM
» Replies: 0
» Views: 89
Playback tracks are disto...
Forum: Help with JamTracks
Last Post: rickguitar1@yahoo.com
01-27-2023, 08:17 PM
» Replies: 0
» Views: 137
Can't monitor session
Forum: Help with Audio Gear
Last Post: rickguitar1@yahoo.com
01-27-2023, 08:12 PM
» Replies: 2
» Views: 278
No audio config, high lat...
Forum: Help with Audio Gear
Last Post: Dimitri Muskens
01-26-2023, 07:44 PM
» Replies: 1
» Views: 115
Jamkazam update?
Forum: Help with Windows Client Problems
Last Post: Sticks
01-20-2023, 04:58 PM
» Replies: 7
» Views: 1,837
Mac Error - Audio System ...
Forum: Help with Mac Client Problems
Last Post: GDJ
01-18-2023, 12:08 AM
» Replies: 33
» Views: 28,603
Linux Application
Forum: New Feature Requests
Last Post: P4tt4nz
01-13-2023, 08:16 AM
» Replies: 46
» Views: 48,170
MacBook Air M2 (2022) Ple...
Forum: Help with Mac Client Problems
Last Post: Douglas Jackson
12-30-2022, 11:06 PM
» Replies: 0
» Views: 1,128

  Audio Subsystem Unstable
Posted by: hafstang - 02-07-2023, 04:24 AM - Forum: Help with Mac Client Problems - No Replies

I had to get a new Mac and now I can’t get JamKazam to launch.  I keep getting the Audio Subsystem Unstable message.  I’ve tried resetting the audio MIDI setup and going into GarageBand, etc. but nothing is working.  Advice welcome.

  Playback tracks are distorting badly!!
Posted by: rickguitar1@yahoo.com - 02-03-2023, 04:51 PM - Forum: Help with Audio Gear - No Replies

Hi there!  Does anyone else have this problem?  I imported a master quality backing track into my session and the quality is absolutely useless!  Otherwise all the live audio tracks from vocals and guitars are fine.   Until now I had a great response from support, but for some reason they don't want to touch this issue.  Hope someone can help. Otherwise I will sadly have to forget about Jamkazam.

  Playback tracks are distorting
Posted by: rickguitar1@yahoo.com - 01-27-2023, 08:17 PM - Forum: Help with JamTracks - No Replies

I wonder if anyone has had that problem?  I imported a master quality backing track into the session and it's distorting. Can't use it. Big disappointment. All the other instruments and voices in the session are fine.

  Can't monitor session
Posted by: rickguitar1@yahoo.com - 01-26-2023, 07:45 PM - Forum: Help with Audio Gear - Replies (2)

Hello Forum!   I'm a newbie trying to run my first session with my music partner.   I was able to monitor my mic and guitar channel thru my headphones in Jamkazam earlier today. But not anymore. No signal. I didn't change anything. Can anyone imagine where the problem is?  I attached a screenshot.  If you can help please respond at  rickguitar1@yahoo.com                     thanks, Rick

Attached Files Thumbnail(s)

  No audio config, high latency errors *HELP*
Posted by: UnrealMetalTron - 01-26-2023, 04:23 PM - Forum: Help with Audio Gear - Replies (1)

To start, here is what I'm working with: 
Win 11, very capable PC, sufficient internet, Soundcraft Signature 16 mixer/interface with drivers installed.

Here are my settings when configured: 
Audio input is Soundcraft USB Audio ASIO, Audio Output same as device
Sample rate set to match, which is 48000hz, Frame size 2 seems to be the clearest with 4.83ms latency and I/O rate 500, var 0.23(both green)
Advance to set 5 to play test sound and there is a slight buzz or static at the end of the playback but the rest is clear(worse on any other frame size. I have had it completely clear before)
After completing setup and moving into a test session my audio is working and all in the green(vocals not as clean and clear as i have heard before, but working. Some tweeking is needed somewhere else still but maybe clear up when other issues get resolved)
If I use Audio Input Line WDM, and Output speakers WDM, Sample rate match, Frame size 5(low as i can go without terrible sound), latency is 10ms, I/O rate 200 Var 0(all green), I have the same test session results. When i close the program and open again, i dont get the same error messages but there is crazy echo in my vocals and my latency and frame size have increased to 40ms

When I first started using this mixer/interface with JKZ, it was working fine. Now every time I open it to use, I have to setup my audio gear each time because i get 2 error messages saying no audio configuration and high latency. The only way is to start over and add my gear in again fresh for it to work.

What am i missing?
What do i try next?
Is this a driver issue?
Do I use WDM or ASIO input?
Do I download and use ASIO4All instead of my interface driver?


  MacBook Air M2 (2022) Please Help
Posted by: Douglas Jackson - 12-30-2022, 11:06 PM - Forum: Help with Mac Client Problems - No Replies

Every other application works, Garage Band, Sonobus, Jamulus, my DAW.  Everything is freshly downloaded and installed on a brand new Macbook Air (M2) Chipset.  I have run through your help link and everything is configured like it says in the Forum. 

I don't know what to do to make it work.

Like I said brand new laptop, 8GB RAM, running ventura 13.1
Focusrite 18i8. Worked with my old MacBook Pro Mid 2013
It did not prompt for any Rosetta 2 installation.  I noticed under Settings / Security / Privacy that all the apps (Discord, Garage Band, Jamulus, Logic Pro, OBS, Sonobus) are all listed and enabled.  Not sure if this will fix JK, nor do I see a way to add it to the list.

OS Version: macOS 13.1 (22C65)

Model: Mac14,2, BootROM 8419.60.44, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M2, Apple M2, Built-In
Display: Benq Gw2480, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online
Display: BenQ GW2480, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Sep 3 2022 02:35:52 version 20.10.965. FWID 01-b0e84a9b
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: USB 10/100/1000 LAN, Ethernet, en6
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB3.0 Hub
USB Device: USB 10/100/1000 LAN
USB Device: USB3.2 Hub
USB Device: SMI USB Display
USB Device: USB2.0 Hub
USB Device: USB 2.0 Hub
USB Device: USB2.1 Hub
USB Device: 2.4G Receiver
USB Device: Scarlett 18i8 USB
USB Device: Anker PowerConf C200
USB Device: HID Device
USB Device: USB Billboard Device
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

  Presonus studiolive 16r
Posted by: Lrizzo2001 - 12-11-2022, 09:43 PM - Forum: Help with Audio Gear - No Replies

So I'm on an Intel IMAC,  plenty of power and 16gb of ram.
I'm using an aggregate of the presonus studio live 16r and Blackhole. 
I can't seem to get through the audio setup in jamkazam without the app hanging up at some point and giving me the spinning beach ball and stops responding.

I'm also using Logic MainStage as my DAW.  I have my MainStage setup perfectly and my outputs are going to blackhole 3/4 which are also being used as the inputs in Jamkazam.  the outputs in jamkazam are 17/18 which are outs 1/2 from the presonus.

It was all working ok on an older presonus 1818vsl  but wanted to upgrade my interface for something more current.   I'm able to run any and all other apps like Sonobus and Jamulus without any issues at all,  it's only Jamkazam that simply will not let me even get through an audio setup without hanging on me.  I've since cancelled my subscription, but this is a last ditch effort for you to provide some support for me to even consider using this software again.

Please let me know what other information you need.

Posted by: Terri 716 - 12-11-2022, 06:15 PM - Forum: Miscellaneous - Replies (3)

Hi, I have moved house since the last time I used JK. Where do I update my location because JK is showing the postcode of my previous address. Thanks. Smile

  Problem with Apple update to Ventura
Posted by: Roy Richwein - 12-08-2022, 02:47 AM - Forum: Help with Mac Client Problems - No Replies

Hello everyone,

I have been running JamKazam on my MacBook Pro (M1 chip) for months with no problems. I recently updated the operating system on the MBP from Monterey to Ventura and now JK does not execute properly - there is no text on the screen. I have deleted JK from the MBP, emptied the trash, rebooted the MBP, and reinstalled JK. The problem still exists. I would be most grateful for any advice on a fix.



  Custom Session templates
Posted by: mfalcondrum - 12-05-2022, 05:14 PM - Forum: New Feature Requests - No Replies

In addition to the JamKazam built-in quickstart session types, it would be nice to have custom templates to start a session right away, such as specifying all the session parameters: Genre, name, description, access: open or by RSVP, notation files, etc. 

So we could define our own session types, like this:

Rock Session / "Classic Rock all night..." / open / 
Jazz Session / "Real book Jazz" / RSVP / Friends follow musician access / Notation files