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Can't select genres in "D...
Forum: Help with Mac Client Problems
Last Post: dpjk46
07-18-2023, 02:01 PM
» Replies: 0
» Views: 512
No Updates in More Than a...
Forum: Help with Live Jamming Sessions
Last Post: Jamkazam
06-27-2023, 02:20 PM
» Replies: 25
» Views: 10,756
Jamkazam update?
Forum: Help with Windows Client Problems
Last Post: B.J. van Hoek
06-26-2023, 07:55 PM
» Replies: 10
» Views: 5,617
Crackling Noise
Forum: Miscellaneous
Last Post: B.J. van Hoek
06-26-2023, 07:51 PM
» Replies: 10
» Views: 9,621
Possible to have two inpu...
Forum: Help with Audio Gear
Last Post: rmcd
05-26-2023, 07:16 PM
» Replies: 2
» Views: 1,260
Mac Error - Audio System ...
Forum: Help with Mac Client Problems
Last Post: Mikey Domeraski
05-17-2023, 05:35 PM
» Replies: 34
» Views: 37,261
Balkan/Turkish/Middle Eas...
Forum: Help with Live Jamming Sessions
Last Post: cohen1815@gmail.com
04-10-2023, 09:35 PM
» Replies: 0
» Views: 508
List of Audio Interfaces
Forum: Help with Audio Gear
Last Post: ronlitz
03-22-2023, 08:10 PM
» Replies: 207
» Views: 417,979
Audio Subsystem Unstable
Forum: Help with Mac Client Problems
Last Post: hafstang
02-07-2023, 04:24 AM
» Replies: 0
» Views: 2,971
Playback tracks are disto...
Forum: Help with Audio Gear
Last Post: rickguitar1@yahoo.com
02-03-2023, 04:51 PM
» Replies: 0
» Views: 750

  Can't select genres in "Desired Genre" in "current interests" profile edit
Posted by: dpjk46 - 07-18-2023, 02:01 PM - Forum: Help with Mac Client Problems - No Replies


]I am unable to select "desired genres"  on the "edit profile: current interests" page of "my account". My "Desired Genre" still displays "None specified". 

I have searched the forums and can find no references to this. I'm sure I'm overlooking something very basic, but I can't figure out what.

What am I doing wrong?


Dave Parker

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  Balkan/Turkish/Middle Eastern music players
Posted by: cohen1815@gmail.com - 04-10-2023, 09:35 PM - Forum: Help with Live Jamming Sessions - No Replies

I am an intermediate oud player, looking for same and/or saz, kanun etc to play together and develop a repertoire. Any takers? I live in Berkeley so East Bay would be great. Probably prefer to meet in person now that the weather is getting nicer...
510-207-9609 text

  Possible to have two inputs on the chat?
Posted by: rmcd - 03-15-2023, 04:49 AM - Forum: Help with Audio Gear - Replies (2)

Hi there. 

My question is - is it possible to have two inputs assigned to the chat. The audio configuration utility only allows a single source to be assigned to the chat. 

A bit of background .... My band has been using JK since the beginning of the pandemic. Recently, our bass player has joined our guitarist at his house. They've been using a usb room mic for the chat but it's not very good. The guitarist has upgraded his mixer to a Soundcraft 12FX which has 4 USB outputs to the computer. Outputs 3 and 4 are the overall mix (guitar, bass, etc). USB output 1 and 2 map to mixer input 1 and 2. We'd like to use those for two microphones. One for the guitarist's chat and the other for the bassist's chat. But we can only assign one output to the chat. We'd like to assign both. Is it possible? 

I know we could do this with a more sophisticated mixer. For example, we have a Soundcraft UI-24 where we could assign the two mics to an aux bus and then assign the corresponding USB channel for the aux bus to the JK chat. Unfortunately, we aren't in a position to use that for this situation. 

I expect this can't be done with our current configuration, but we thought we'd put it out there to our smart friends on this forum. 


  Audio Subsystem Unstable
Posted by: hafstang - 02-07-2023, 04:24 AM - Forum: Help with Mac Client Problems - No Replies

I had to get a new Mac and now I can’t get JamKazam to launch.  I keep getting the Audio Subsystem Unstable message.  I’ve tried resetting the audio MIDI setup and going into GarageBand, etc. but nothing is working.  Advice welcome.

  Playback tracks are distorting badly!!
Posted by: rickguitar1@yahoo.com - 02-03-2023, 04:51 PM - Forum: Help with Audio Gear - No Replies

Hi there!  Does anyone else have this problem?  I imported a master quality backing track into my session and the quality is absolutely useless!  Otherwise all the live audio tracks from vocals and guitars are fine.   Until now I had a great response from support, but for some reason they don't want to touch this issue.  Hope someone can help. Otherwise I will sadly have to forget about Jamkazam.

  Playback tracks are distorting
Posted by: rickguitar1@yahoo.com - 01-27-2023, 08:17 PM - Forum: Help with JamTracks - No Replies

I wonder if anyone has had that problem?  I imported a master quality backing track into the session and it's distorting. Can't use it. Big disappointment. All the other instruments and voices in the session are fine.

  Can't monitor session
Posted by: rickguitar1@yahoo.com - 01-26-2023, 07:45 PM - Forum: Help with Audio Gear - Replies (2)

Hello Forum!   I'm a newbie trying to run my first session with my music partner.   I was able to monitor my mic and guitar channel thru my headphones in Jamkazam earlier today. But not anymore. No signal. I didn't change anything. Can anyone imagine where the problem is?  I attached a screenshot.  If you can help please respond at  rickguitar1@yahoo.com                     thanks, Rick

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  No audio config, high latency errors *HELP*
Posted by: UnrealMetalTron - 01-26-2023, 04:23 PM - Forum: Help with Audio Gear - Replies (1)

To start, here is what I'm working with: 
Win 11, very capable PC, sufficient internet, Soundcraft Signature 16 mixer/interface with drivers installed.

Here are my settings when configured: 
Audio input is Soundcraft USB Audio ASIO, Audio Output same as device
Sample rate set to match, which is 48000hz, Frame size 2 seems to be the clearest with 4.83ms latency and I/O rate 500, var 0.23(both green)
Advance to set 5 to play test sound and there is a slight buzz or static at the end of the playback but the rest is clear(worse on any other frame size. I have had it completely clear before)
After completing setup and moving into a test session my audio is working and all in the green(vocals not as clean and clear as i have heard before, but working. Some tweeking is needed somewhere else still but maybe clear up when other issues get resolved)
If I use Audio Input Line WDM, and Output speakers WDM, Sample rate match, Frame size 5(low as i can go without terrible sound), latency is 10ms, I/O rate 200 Var 0(all green), I have the same test session results. When i close the program and open again, i dont get the same error messages but there is crazy echo in my vocals and my latency and frame size have increased to 40ms

When I first started using this mixer/interface with JKZ, it was working fine. Now every time I open it to use, I have to setup my audio gear each time because i get 2 error messages saying no audio configuration and high latency. The only way is to start over and add my gear in again fresh for it to work.

What am i missing?
What do i try next?
Is this a driver issue?
Do I use WDM or ASIO input?
Do I download and use ASIO4All instead of my interface driver?


  MacBook Air M2 (2022) Please Help
Posted by: Douglas Jackson - 12-30-2022, 11:06 PM - Forum: Help with Mac Client Problems - No Replies

Every other application works, Garage Band, Sonobus, Jamulus, my DAW.  Everything is freshly downloaded and installed on a brand new Macbook Air (M2) Chipset.  I have run through your help link and everything is configured like it says in the Forum. 

I don't know what to do to make it work.

Like I said brand new laptop, 8GB RAM, running ventura 13.1
Focusrite 18i8. Worked with my old MacBook Pro Mid 2013
It did not prompt for any Rosetta 2 installation.  I noticed under Settings / Security / Privacy that all the apps (Discord, Garage Band, Jamulus, Logic Pro, OBS, Sonobus) are all listed and enabled.  Not sure if this will fix JK, nor do I see a way to add it to the list.

OS Version: macOS 13.1 (22C65)

Model: Mac14,2, BootROM 8419.60.44, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M2, Apple M2, Built-In
Display: Benq Gw2480, 1920 x 1080 (1080p FHD - Full High Definition), Main, MirrorOff, Online
Display: BenQ GW2480, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Sep 3 2022 02:35:52 version 20.10.965. FWID 01-b0e84a9b
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: USB 10/100/1000 LAN, Ethernet, en6
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB3.0 Hub
USB Device: USB 10/100/1000 LAN
USB Device: USB3.2 Hub
USB Device: SMI USB Display
USB Device: USB2.0 Hub
USB Device: USB 2.0 Hub
USB Device: USB2.1 Hub
USB Device: 2.4G Receiver
USB Device: Scarlett 18i8 USB
USB Device: Anker PowerConf C200
USB Device: HID Device
USB Device: USB Billboard Device
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

  Presonus studiolive 16r
Posted by: Lrizzo2001 - 12-11-2022, 09:43 PM - Forum: Help with Audio Gear - No Replies

So I'm on an Intel IMAC,  plenty of power and 16gb of ram.
I'm using an aggregate of the presonus studio live 16r and Blackhole. 
I can't seem to get through the audio setup in jamkazam without the app hanging up at some point and giving me the spinning beach ball and stops responding.

I'm also using Logic MainStage as my DAW.  I have my MainStage setup perfectly and my outputs are going to blackhole 3/4 which are also being used as the inputs in Jamkazam.  the outputs in jamkazam are 17/18 which are outs 1/2 from the presonus.

It was all working ok on an older presonus 1818vsl  but wanted to upgrade my interface for something more current.   I'm able to run any and all other apps like Sonobus and Jamulus without any issues at all,  it's only Jamkazam that simply will not let me even get through an audio setup without hanging on me.  I've since cancelled my subscription, but this is a last ditch effort for you to provide some support for me to even consider using this software again.

Please let me know what other information you need.