I purchased tracks and cannot download any of them, anyone else seeing this? Been over a week.

Hi , 
 I'm currently on silver and paying yearly . i want to change to gold yearly but its telling me its going to take $99.00 from my account 

I already paid $50 for the silver . i just want to pay another $50 to upgrade to gold , yearly 

how can i do that ? 

Thanks 
  John

Using the jamkazam web site, I couldn't see how to find a specific person. It's probably sitting there right in front of me.

Has anyone tried JK with the new MacOS 26 Tahoe?

I am running it on my other machines without issue and really like it, and would like to update my music machine.

It's through the "Manage" button top left on the PC, but I can't find that control on Mac for the life of me.  Trying to access the Pro Mixer at the moment.

I'm trying to install and run the macOS version of the app. On the download page, the prereqs are listed as macOS 10.15 or later (Catalina).I have 10.15.7, the download that results from clicking the download button is "JamKazam-1878-Intel.dmg". 

The install Icon shows an incorrect OS Version (No entry sign over app), when I execute the app ignoring the ICON warning, the app reports 

"You Can't use this version of the application "JamKazam" with this version of macOS. You have macOS 10.15.7. The application requires macOS 11.0 or later."

Contrary to what is indicated on the download page !!!

 I am have great difficulty in getting Jamkazam to work..I downloaded the old version from the link as I have macbook pro 2012 with catalina 10.15 and everything loaded  fine.
Problem I have that bass guitar can not be heard..my set up is as follows....
I am using Focusrite solo.I have mic in first input and bass guiter in the 2nd input.
I have gone through all of the set up process with Focusrite and I get a 'success' message.
But when I create a private session lets say,I can only hear the mic (my voice) but the bass guitar does not play.I have all the sliders well up,the focusrite is seeing the guitar as the knob lights up when plucking the strings..I have double checked everything in the set up steps and everytime I get 'success' but only mic and no guitar.I assume I must be doing something wrong but dont know what to try next.
I do hope someone can help.
( catalina 10.15 on 2012 macbook.)
Kind Regards

So in my quest to make Jamkazam do what I presently want to do with it ...which is to broadcast a live performance from myself and a couple of other musicians ...can you do this without using the various streaming options of FB, Youtube Twitch etc. ....meaning use your own server choice to broadcast with and not use these platforms?  If so please give me guidance on. how to do this.  Thanks.

I tried Jamkazam a couple of years ago and have returned to see if it is now better and of use to me.  So I am in need of setting it up from scratch again and downloaded the latest Jamkazam App for Mac.  I am using a Macbook Pro M1 with RME UFX interface.  I need the ability to route the output of Jamkazam to specific inputs on the RME interface so I can then route that output to a specific headphone output.  I just spent way too much time trying to figuire this out.  It seems that Jamkazam now route to the 1&2 inputs on my RME interface as a default and there is no way to route that in a different way.  At least I casnnot find it ...so please tell me if this can be done and how.  Thank you,  Richard

Can the USB port from a Mackie ProFX12V3+ be used as an acceptable external Jamkazam interface?  Will purchase this unit iff I can see an indication that this would be an acceptable audio interface to be used with Jamkazam

https://www.sweetwater.com/store/detail/...lsrc=aw.ds