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JK is getting worse and w...
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Intro to VST plugins
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  Latest (v9) of Getting Started With JamKazam Is Available
Posted by: jamboy - 02-19-2022, 03:54 AM - Forum: Miscellaneous - Replies (2)

The latest version (v9) of The Black Rose Acoustic Society's 36-page "Getting Started With JamKazam" is available at for free download:


The guide includes conceptual info as well as step-by-step instructions for setting the program and its most important features up. Hopefully it'll be a help to folks out there in JamKazamLand.

  One way distortion issues in a three jammer session
Posted by: istmirwumpe@gmail.com - 02-15-2022, 08:56 PM - Forum: Help with Live Jamming Sessions - Replies (3)

Hi everybody,

I am new to Jamkazam and new to the forum. For my problem at hand I have used the search function and came upon a similar issue (more below). But because my friends and I have no more than a mere hour per week to try to jam, I hope to gather some more input for our next attempt.

We are three people, say, A,B and C. We all set up Jamkazam to the best of our knowledge by following tutorials for audio gear and router settings. Still we have an issue with the audio quality. However, oddly just between two participants and just in one direction. That is A and B hear each other clearly, so do A and C. C has no problem hearing B. But B (that is me, unfortunately) hears a distorted signal from C. B can hear C's instrument with nice quality quietly, but it is overlayed with a louder, distorted, crackling version of it. It reminds me a bit of 8bit Arcade music.

A similar issue was described in this post. It contains two suggestions: 1. that everybody uses the same sampling rate of 44.1 kHz, and 2. that everybody uses p2p routing. We will give both suggestions a try next time. Do you have any more ideas, what we may try?

By the way, latencies are generally good, apart from one internet latency for C (~80ms), who lives on the other side of the world with respect to A's and B's location. This is the only "red dot" we have in our list.

Thanks for your help!


  2 members trying to sync up
Posted by: maddog - 02-12-2022, 01:03 AM - Forum: Help with Live Jamming Sessions - Replies (1)


I am a new user to JK, and tried to connect with a friend to try out this platform. my friend was able to hear his bass and my guitar very clearly on his end. however, i was only able to hear my guitar, and not his bass on my end. we live about 10 miles away from each other, so distance shouldn't be an issue. i had his bass turned up all the way in my mix, but it wasn't coming through. also, his indicator lights on my dashboard were showing signal activity. anyone experience this? hopefully it's a small oversight on my part.


  JamKazam cra$ng every time while Amplitube 5 is on Mac
Posted by: Cobbyco - 02-07-2022, 09:14 PM - Forum: Help with Audio Effects Plugins - No Replies

I got Amplitube 5 just over a week ago and found that when I next tried to use JamKazam it crashed within 10 seconds of starting or joining a session every time.

I can only use JK by deleting every single file related to Amplitube which is a shame as it wasn’t cheap.  

I’m using a Mac which is still on Catalina as it’s too old to update any further but does anyone know if it’s possible to have Amp 5 on my Mac and still be able to use JK? Not sure if there is something in the settings that would allow them to coexist - even if it’s not possible to use it as a plug in for JK.

Also, I’ve tried several times to delete and re set up the audio gear and every time, when I select my audio interface (Motu M2) it makes a horrendously loud buzzing.  If I ignore this and carry on with the set up it does all seem to work but I don’t think it should be making this sort of noise.  Wondering if this could also be related to Amplitube but I haven’t done an audio gear set up for over a year so o don’t know if this has also changed recently. 


  Help! Timing With Drummer (yellow but need green)
Posted by: PicoDan - 02-07-2022, 09:27 AM - Forum: Help with Network Gear - Replies (13)


I am near Port Moody British Columbia Canada. I can never get any better than the yellow indicator on JamKazam, and that’s more or less OK when jamming with another guitarist / singer, but it’s simply not good enough to play with a drummer. Zlartibartfas says “manage your QoS settings, and setup port forwarding” but I do not know exactly how I should set this, see here https://forum.jamkazam.com/showthread.ph...6&pid=8125

I have been jamming with a local drummer (with good gear) and it’s always the same. It’s impossible over time for us to stay synchronized. It helps some if we use the JamKazam metronome, but even that is not good enough and I can feel his drums drifting over time. The drummer also can never get any better than the yellow indicator on JamKazam even though he’s upgraded ISP speeds, cable modems, routers, etc.

Also I have not adjusted the frame rate, we are both on the Gold Package, and we never enable video of any kind.

The tunes get most out of sync when I send the drummer a click with sequenced tracks (which I sing and play guitar to). I generate the click and the tracks from an entirely separate dedicated second laptop and mix it via the Behringer XENYX 1202FX Mixer referred to later on.

There are no other I/O tasks on our computers, there is no distortion or artifacts, and the session is not freezing or dropping out. We always make sure there is no other traffic on our home systems such as VoIP or other computers. I have looked at the status of open jam participants, and I noticed that a few of the participants have a green indicator, so clearly it can be done, and I am pretty sure that’s what we need to be able to get, or at the very least I should be able to get.

Please help us, we would be most appreciative!

Here is the gear I’m using:

Guitar > Line 6 Helix Floor > Behringer XENYX 1202FX Mixer…
AKG C420 Headset mic > TC Helicon VoiceLive 3 > Behringer XENYX 1202FX Mixer…

…Focusrite Scarlett 4i4 (3rd Gen)

Motorola MB8600 DOCSIS 3.1 Cable Modem > TP Link Archer C4000 Router > Cat 5 Cable > TP-Link UE300 Ethernet Adapter > ASUS VivoBook i7 / 16 GB RAM / 1 TB SSD / Win 11

Here is my ISP:

Cable 30 Unlimited (30Mbps / 5Mbps)

FYI, I tried Cable 500 Unlimited (500Mbps / 100Mbps) but it did not make any difference, the indicator stayed yellow, never green.

  Mac issues
Posted by: Cobbyco - 02-01-2022, 08:18 PM - Forum: Help with Mac Client Problems - Replies (5)

All of a sudden, after over a year of very successful jamming I haven’t been able to get on at all tonight. As some others users have experienced in the past, JK starts up but then when I go into a session it crashes after 10-20 seconds. 

I did add AmpliTube 5 as a plug in a few days ago but that all worked fine and there was a macOS update I ran yesterday and that is the only other thing that has changed.  

I decided to stay out of sessions and deleted my audio set up to try and start again. I’m running a MOTO M2 and I can add my bass on channel 1 but as soon as I try to add the mic on channel 2 it crashes.  The MOTU works fine with other applications so it does seem to be just JK. 

Is anyone else experiencing new issues?

My current OS is Catalina v10.15.7


  Distortion in audio files (backing tracks)
Posted by: Bogie - 01-28-2022, 12:49 PM - Forum: Help with Audio Gear - Replies (1)

Hi there,

me and my jam partner are having problems with audio files (backing tracks) now for a while.
Latency and jitter seem to be o.k. but when starting an audio file the result is a cracking noise instead of the original audio content. We tried several things without success:

  • reducing the file size of audio files, no improvement

  • deleting any files inside the file manager, no improvement

  • changing audio bitrate from 2.5 to 2ms (higher values with too much latency), no improvement

  • turning off video, no improvement

By the way, instrument signals (sax, guitar) are fine, but a lot of network error messages occur during the sessions, not knowing what the reason for that is.
A little help would be nice.

  • 2 jammers, gold members

  • location Germany

  • jam time sunday 6.00 p.m.

  • internet with 390 Mbps upstream, 227 Mbps downstream (fibre)

  • lan, no wifi

  • macOS 10.14.6

  • mac mini late 2012, 2,3 GHz Intel Core i7, 16 GB Ram

  • focusrite solo audio interface 

  Bad Count IN on Jamtrack
Posted by: String Bender - 01-21-2022, 04:14 PM - Forum: Help with JamTracks - No Replies

Ok, so I normally purchase my backing tracks from a competing site as they have more selections with reliable quality. However I have found a few on JamKazam that I preferred and wanted to support their site as well. I purchased "Daydream Believer" and discovered that the Count in is totally out of tempo and unusable. I sent an email to support and JamKazam responded that they were no longer monitoring that email address. What gives? I purchased something and expect it to work. The email stated if the reason I contacted was other than support I could send to info@jamkazam.com. If someone is willing to pay for something you need to make sure they get what they pay for. I expect to have an option of "Count IN" that works and is in tempo. I could try to fix it myself but I'm paying for something that should work. Come on guys! Fix this or I will no longer be able to consider supporting your site. Geeesh!

  static issues
Posted by: cwzois@gmail.com - 01-11-2022, 02:53 PM - Forum: Help with Windows Client Problems - Replies (3)

Hi, everyone. Jamkazam worked flawlessly on my Windows 10 computer, but I recently built a new machine and am now using Windows 11. Since my re-install of Jamkazam, I sound very static-y to the other players in a session. However, I sound fine to myself on my end. Do you have any suggestions about why this may be happening, and what settings I need to check to rectify the situation. Any help would be greatly appreciated. Thanks!!

  Anyone want to play Blues, Blues Rock?
Posted by: ChuckVA - 01-06-2022, 11:18 PM - Forum: Help with Live Jamming Sessions - No Replies

Hi, does anyone want to play Blues, Blues/Rock? I'd like to get with some people to play SRV, KWS, Eric Clapton, Jonny Lang, Gov't Mule, Buddy Guy, Muddy Waters, etc.  Chuck in Virginia. Thanks,