JK's site says, "Free plan users are limited to a 1-hour maximum session length, a total of 4 hours of session time per month, and a max of 4 players per session. The Free plan does not include access to recording, broadcasting, or video features, and limits audio stream quality to 128kbps per stream." I have been on the Gold plan for about 2 years, but when my JK group broke up I dropped my paid account. A friend and I tried the free session setup last night and discovered that while the JK timer ran out on both of us, we were able to keep playing another 1/2 hour. Is that how it is supposed to work?

Hiya - since I picked up my M1 Pro MBP when I try to connect to JK - a single solo session works fine. But when I switch to a group session - we get terrible input and output jitter over audio devices, sporadic spikes and it's unusable.

I have tried using my PreSonus Studio 24c - and the direct Interface on my Roland TD27. The PreSonus worked great over Midi using my previous Macbook Pro (Intel) and an Intel Based Hackintosh - so the culprit appears to be the chips here. My guess would be it's to do with Rosetta.

Of course I've tried multiple cables etc, direct input, hubs and the issue remains. The Internet latency is always fine but the input and output jitter it's claiming is the device goes absolutely crazy. Cpu usage is fine around 5-6%

I guess the question is - is there anything we can do about this?

More than happy to do some work around it!

I have used JamKazam successfully for years with my friend Pete. I have a decade old Mac and he has a new one. Our other friend, David, with an old PC has difficulties. 

Today we both tried to Jam. We could see each other on the screen. I could hear myself, but not him. He could not hear me and was not sure if he heard himself. When I looked at our individual sessions, I could see level lights for me, but not for him. We are both using Artesia a22xt.

At another session with the 3 of us, We could all see each other. I could hear Pete and David. David and Pete could hear me. David could hear Pete, but Pete could not hear David.
We tried rebooting without improvement.

Any advice?

Hi, my Band tried to start a new Session today, 
but I couldn't hear them properly. Only when I crank up the Headphones to max, I heard a little. 
They could hear me perfectly. 
About a year ago when we did it the last time there was No such problem. 

I am using a Behringer UMC 1820. 
Driver is installed and configured. 
DIM is deactivated. 

Any ideas anyone?

Thanks a lot. 

Dan

I've just upgraded to a new MacBook Pro with Monterey and using JK has been a disaster so far.

The others in the jam all seemed to get on fine so it looks as though the issue is with my set up.

If I open a jam on my own it's showing latency of over 11s which is way over what it used to be on my old setup.  I have installed the latest Motu driver so maybe there's an incompatibility with that?

Has anyone else had similar issues?

Just to add - The Motu seems to work fine with Logic Pro so the AI itself does seem to work

I am new user of JamKazam and having multiple issues trying to set it up to use.  First issue is the text display so small it is impossible to see.  I tried changing the display resolution but nothing worked.  Current display resolution is 3840 X 2160.  I really don't want to change the laptop display settings anyway.

Are their settings within JamKazam that will resolve this issue?

My laptop is a Lenovo Yoga 9
11th Gen Intel Core i7
16G Ram
Running Windows 10 Home

Thanks,
Mark

Running Windows client with either Focusrite 2i2 or 404HD.

When I create a future session, which I used to do, successfully, every Monday at 7:00p ET,  I haven't been able join the session that I created, for the past several months.  And since I can't join, I cannot create a session log when the session fails without a specific error message.  Could this be related to the number of users that are invited?  Is there a limit?  The number of invitees is the only variable I am aware of.

Hi. I'm just wondering if Jamkazam is still alive and kicking. There has not been an update in a long time, and the program does not work well with Windows 11. Does anyone know if an update is forthcoming? Thanks.

User names you've been in session with are saved in C:\Users\<your signin name>\AppData\Roaming\JamKazam\perfStats. User names that end in '.' cause problems when you try to do a clean reinstall because when deleting the JamKazam folder Windows stops when it runs into those files . You have to resort to using the command line to completely remove the JK folder.

Suggestion: don't allow special characters in usernames.

KM

I get random cra$ng of the program, e.g., when modifying the effects during a session or even re-syncing.I see Media relay server disconnected messages intermittently. Since I don't pay I can't submit my log session. Is there a way to forward those to someone?
macOS Monterey 12.3.1, JK Build 2.00 1.0.4048,
Here's a crash report: