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+-- Forum: Jamkazam Forums (https://forum.jamkazam.com/forumdisplay.php?fid=1)
+--- Forum: Help with Mac Client Problems (https://forum.jamkazam.com/forumdisplay.php?fid=9)
+--- Thread: MacOS Client (1878-Intel) reports needing 11.00 (/showthread.php?tid=2594)
MacOS Client (1878-Intel) reports needing 11.00 - Tr3nity_Guitar - 06-11-2025
I'm trying to install and run the macOS version of the app. On the download page, the prereqs are listed as macOS 10.15 or later (Catalina).I have 10.15.7, the download that results from clicking the download button is "JamKazam-1878-Intel.dmg".
The install Icon shows an incorrect OS Version (No entry sign over app), when I execute the app ignoring the ICON warning, the app reports
"You Can't use this version of the application "JamKazam" with this version of macOS. You have macOS 10.15.7. The application requires macOS 11.0 or later."
Contrary to what is indicated on the download page !!!
RE: MacOS Client (1878-Intel) reports needing 11.00 - Dimitri Muskens - 06-11-2025
(06-11-2025, 03:43 PM)Tr3nity_Guitar Wrote: I'm trying to install and run the macOS version of the app. On the download page, the prereqs are listed as macOS 10.15 or later (Catalina).I have 10.15.7, the download that results from clicking the download button is "JamKazam-1878-Intel.dmg".>>>
The install Icon shows an incorrect OS Version (No entry sign over app), when I execute the app ignoring the ICON warning, the app reports
"You Can't use this version of the application "JamKazam" with this version of macOS. You have macOS 10.15.7. The application requires macOS 11.0 or later."
Contrary to what is indicated on the download page !!!
Hi, did you try the 'legacy' version?, for older macs (bottom of DL-page)
RE: MacOS Client (1878-Intel) reports needing 11.00 - Tr3nity_Guitar - 06-12-2025
(06-11-2025, 08:54 PM)Dimitri Muskens Wrote:(06-11-2025, 03:43 PM)Tr3nity_Guitar Wrote: I'm trying to install and run the macOS version of the app. On the download page, the prereqs are listed as macOS 10.15 or later (Catalina).I have 10.15.7, the download that results from clicking the download button is "JamKazam-1878-Intel.dmg".>>>
The install Icon shows an incorrect OS Version (No entry sign over app), when I execute the app ignoring the ICON warning, the app reports
"You Can't use this version of the application "JamKazam" with this version of macOS. You have macOS 10.15.7. The application requires macOS 11.0 or later."
Contrary to what is indicated on the download page !!!
Hi, did you try the 'legacy' version?, for older macs (bottom of DL-page)
Hi Dimitry, yes I did try the legacy version and whilst it works up to a point, it is a work around for a problem that simply should not exist, the biggest issue is having to keep hitting escape whilst it NAGS at you there there's an updated version to download. In all honesty, this should not be necessary as the prereqs for the latest version state quite clearly macOS 10.15, but when it's installed that seems not to be the case, unless someone can tell me where I'm going wrong?
RE: MacOS Client (1878-Intel) reports needing 11.00 - Dimitri Muskens - 06-14-2025
>>>
Did you file for support at JK? (this forum is not the official helpdesk)
Email address at the bottom of this page or straight from the JK-GUI
What you describe as a "NAG" is basically a friendly reminder that, in most regular circumstances, there is an update available. Having to ESC that seems a minor effort considering the alternative, which would be not being able to jam at all.