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Forum: Help with Mac Client Problems
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Forum: Help with Audio Gear
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webcam tests OK, but blac...
Forum: Help with Video Gear
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JK keeps resetting Preson...
Forum: Help with Audio Gear
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Forum: Help with Mac Client Problems
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Routing Jamkazam outputs
Forum: Help with Audio Gear
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Broadcasting to a differe...
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3rd Gen Focusrite Scarlet...
Forum: Help with Audio Gear
Last Post: Ascott
12-11-2024, 09:48 PM
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  Jamkazam does nog reconize my Behringer 202HD.
Posted by: Marloes501 - 01-15-2021, 02:40 PM - Forum: Help with Audio Gear - Replies (8)

Hello,
I run into the following problem,

Jamkazam does not recognize my Behringer 202HD.
Use macOS Catarina, use the latest version of Jamkazam.
The behringer is visible within the mac itself.
But not visible in the Jamkazam

Now I see that the Behringer um2 works when a Thunderbolt / USB dongle is used.

Could this work for the Behringer 202HD too?

Has anyone tried this out by chance or does anyone know of any other solution to this problem?


Question How to set different audio profiles for same audio hardware?
Posted by: Giancarlo - 01-15-2021, 11:14 AM - Forum: Help with Audio Gear - No Replies

I am using a X32 desk as my audio input device. Depending on the type of JKS session I would want to set different profiles for this hardware reflecting the audio inputs (live tracks) beeing used at the time.

But when I try to set up another profile for a device that already has one, the existing profile is simply being overwritten and replaced.

Does soebody know a workaround?
Any ideas much apreciated Smile


  Ran out of time on silver plan due to leaving session running
Posted by: srandrews - 01-14-2021, 12:12 AM - Forum: Miscellaneous - Replies (6)

Couple problems:  First and foremost, I can't open a support ticket for something like a refund or other plan related issue?  "The functionality on this page is disabled because you must either be in trial, or have a Platinum or Gold plan to use support.You can [color=rgba(var(--sk_highlight_hover,11,76,140),1)]change your plan[/color] here.""

I am unable to host a session on a silver plan.  The JK client says, "Out of time for the month.   There is no more session time left for this month. You can upgrade your plan."

Yet the website says, "monthly play time remaining: You have 19 hours, 46 minutes, 59 seconds time remaining this month."


  Live Streaming - Basics
Posted by: Cobbyco - 01-13-2021, 08:48 AM - Forum: Help with Live Jamming Sessions - Replies (1)

Is there any basic guidance available on how to set up a live stream so that friends can watch a jam on YouTube or Facebook?

Thx


  Power Mixer option to hide personal mix tracks?
Posted by: carvinae185@gmail.com - 01-12-2021, 11:06 PM - Forum: Miscellaneous - Replies (1)

The check box in the power mixer to include/exclude a track from personal mix doesn't seem to do anything.

   


  Power Mixer and Audio Booster, anyone know the options?
Posted by: Johannes - 01-12-2021, 02:51 PM - Forum: Miscellaneous - Replies (1)

Can someone explain all the various options of the Power Mixer and Audio Booster windows? There is lots of stuff that seems really useful, but not much in terms of explanations. Is there a manual for this anywhere?

I only just realised that there is  a recording window here, which is much better than the one in the main session window. Can this be used for recording both ends? Or will this only record me?

I know I could try it, but rehearsal times are always limited, we don't want to spend it with figuring out what these things do...

Thanks!


  15 ms latency problem
Posted by: Nogi57 - 01-12-2021, 02:42 PM - Forum: Help with Audio Gear - Replies (5)

Hi,

I have a latency problem, maybe you could help?

Here's below some specs and the JamKazam report.

Windows 7(64 bits)
Proc.: Intel® Core™ i5 CPU 760 @ 2.80GHz
RAM : 4,00 Go
Uplink bandwitch : 10Mbps (JK required 1Mbps)

JamKazam Audio Configuration Review Report :
1.Poor Audio Latency: Audio input/output latency is 15 ms. Tuning or changing your audio device could reduce latency less than 5 ms.
2.Excellent Audio Frame size: Your audio frame size is 2.5 ms.
3.Excellent Audio Driver: ASIO.
4.Excellent Input Sample Rate: Your audio input-output sample rate is 48000 (or multiple).
5.Excellent: Wired Network(RG45 15ft Ethernet cable).
6.Excellent Packet Rate: Your default packet rate is 400 pkt/s.

External Sound Card : Tascam US-600;
Session Audio Inputs(Live Tracks) : US-600 - ASIO;
Session Audio Outputs(Requires 2 Ports) : US-600 analog L/R - ASIO(same as Inputs).

I am a drummer using an electonic drumkit, with 1 microphone(XLR - ch 3) via an 4 channels analog mixer :
Electronic drumkit module to analog mixer via 2-TRS(ch. 1-2, panned L/R);
Analog mixer to my external sound card via 2 others TRS;
External sound card to my computer via a 6ft USB 2.0 cable.

So what may cause the 15 ms latency? I read that ASIO bypass the internal sound card, so why my external sound card is the problem? Even if the ASIO driver in/from it is excellent(as JK report saying)?

Thank you.

Nogi57


  static
Posted by: TCGreen - 01-12-2021, 12:36 AM - Forum: Help with Mac Client Problems - Replies (2)

My friend and I both use Macs and Artesia on the silver plan. He can hear me just fine. Whenever he plays, sings or talks, there is static which increases as the volume of his playing or singing increases. We have tried altering the input volume on my side and the output volume on his side without improvement.
He does not get any static from my side.


  Focusrite Scarlett Solo 3rd gen Latency and jitter
Posted by: bbirling - 01-11-2021, 09:33 PM - Forum: Help with Audio Gear - Replies (11)

I am running the Focusrite solo 3rd gen on Win 10 laptop. Couple questions.

1. Has anyone gotten the Latency under 7.4ms
2. When using a Logitech 920 the input output jitter becomes upwards of 7-8 and occasionally 1.00. 
3. Along with the above, some scratchyness and pops but mostly when the jitter starts to jump around.

I have gone through many many on the videos and settings for the suggested changes to the system and router. None seems to have an effect on the issues.

Thanks for the help.

Bruce


  No new JamTracks since 03/18/2016
Posted by: DAG - 01-11-2021, 06:03 PM - Forum: Miscellaneous - No Replies

I have been a JamKazam member for a long time. My list of purchased JamTracks is long. My question to everyone is:
Why haven't there been any new JamTracks added since 03/18/2016 ? There have been quite a few new songs that have hit the music market since 2016.
I would like to see some of the new artist's recordings put into the JamTrack catalog to purchase and play.
Does anyone have an answer to this question? If I decide to become a PAID member, this is one of the requirements I would expect.  Cool