I am a new user. I have the alesis multi mix 4 (older). Rather than purchasing a new interface, I was wondering if this can be used with any success on JamKazm ?

I've been using JamKazam for about five years, and it wasn't until I got a paid subscription, and got that pop-up about performance issues, that I actually dug into how to make things better. I was using a PreSonus FireBox until summer 2020, then got a UA Apollo Twin, and here's what I've tweaked so far in case it helps anyone else.

Sample Rate: I changed the sample rate to 48000 (was 44100), which fixed the "Poor" sample rate setting. 
Frame Size: it was 2.5, I changed it to 1, which fixed that issue. 
Latency: fixing the Frame size dropped my latency from 11.4 to 8.5, which is still just "Average." There's a note in the pop-up that mentions 'tuning' your interface, but I couldn't find any articles on how, so I started messing with settings in the UA Console (open from your Apps pages). In the bottom left of the Console window is a "Settings" button (opens the same window where you changed the Sample Rate, if you had that issue).  There's a dropdown for "Input Delay Compensation." Mine was defaulted to Medium. Based on my gear, here's how the Latency changes with different settings: 
- Off: 4.3ms
- Short: 6.4ms
- Medium: 8.5ms
- Medium/Long: 10.5ms
- Long: 25ms

The UA Site says this is mainly needed if your tracking multiple devices, and uses drums as an example (which I'm assuming is more than 2 tracks?). I don't have practice again until Thursday night, so I'll have to report back on if this sounds ok with three people playing, but it sounded find just now with just vocals / bass. 

Here's my setup for reference, not sure how much any of this impacts the above: 
- Apollo Twin
- iMac (mid-2011) with 16GB RAM / 2.7 chip
- hardwired to my router (Comcast broadband, 233 down / 11 up)
- two channels: voice and bass
- I'm in Virginia, playing with a drummer in DC (8 channel Focusrite / FioS), guitar in Philadelphia (2 channel Focusrite / FioS)

I'm considering the six-channel version of this, but the big spreadsheet on here listing acceptable interfaces shows it at 13ms latency.  Not that good.  But they didn't specify the frame size.  I have to run 2.5 for backing tracks.  Anybody own one of those?

I have a (literally) brand new MacBook Pro and JK "does not detect any webcams". I cranked up the photo booth app just to make sure the camera is working. All good there. The OS is Big Sur 11.1 (20C69). Any suggestions would be very welcome. I basically bought this Mac to jam with some friends. My other Mac didn't die but it's from 2009 and this was a good excuse to get a new one. However ... I really need to see those fretboards. 
MacBook Pro 13" / Chip Apple M1 / 8GB memory

Can someone run a test?  Turn on local monitoring on your interface and see in a session if the personal mix sliders actually work FOR YOU.  I think my interface is setup to have local monitoring always on, so personal mix doesn't  work for me, on my sources.  I have to adjust what I hear in my headphones, of my sources, by adjusting controls on my interface ( it's a combo interface/mixer)  Personal mix does work to control what I hear of others.
Private session is probably good enough

I've installed and set up a Focusrite Solo 3rd generation on my iMac running OS10.15.7 Catalina.  I'm getting a latency of 11.27 ms. But specifications state that I should be able to achieve a latency of 8 ms.  I'd appreciate any suggestions you may have.  Thanks.

Is it no longer possible to change the Frame rate setting in the Gold plan?

That setting is inactive for me.

I fear that this is now reserved for Platinum, is that true? If it is, I think this is a pretty bad decision, as it affects the basic functionality. Low latency is basic functionality for JK, otherwise, what's the point...

Hi!
is there a way I can use the Headphones Output instead of the two Output ports on the back of the Scarlett 2i2 3rd Gen?
The only way I can hear sound out of the headphones output is by activating direct monitoring, which is actually not advised.
Thanks!

Giacomo

Is there a better way to use my gear?  My "audio interface" is essentially a mixer.  Roland HS-5 Session Mixer intended to function as a 5-user headphone jam system.  But it gets quite good local/gear latency ( about 5ms) using it's ASIO driver over USB to Jamkazam.
I monitor from the main output of the HS-5 but I've now noticed that the personal mix in JK has no effect for my inputs.  I can mix what I'm hearing of my guitar and vocal on the HS-5, and I can affect levels of the other musicians using the personal mix in JK.
Using one of the five individual monitoring jacks on the HS-5 wouldn't give that flexibility because the guitar and vocal come in on separate inputs to the HS-5.

[color=var(--blue-link)]https://www.roland.com/us/products/hs-5/[/color]

All,

I just (a couple of days ago) updated to the latest release and changed my subscription from free to Silver.

At some point in the process of starting up JK (following the updates) I was presented with a dialog that indicated that my configuration/setting were not set for the best user experience (can't recall exact wording).

I don't see that dialog presented a second time - but that could because I am not starting a multi-player session (?).

Is there a way to get back to that warning dialog - or otherwise address any performance concerns that the app detects?

Have been periodically using the old free version through 2020 and researching some configuration tweaks to get going. That helped considerably, but didn't really quite "get there". 

I am thinking the new software has all new performance/configuration "preferences" (and the UI seems to have changed since I last looked).

I imagine this has been asked already - but I did search first, and didn't find this question.

Many thanks,
-Paul