Hi

I'm using a Windows 10 64 bit machine of reasonable  spec for audio recording with a presonus Live 16:4:2 firewire interface. Just downloaded jamkazam and it won't open. I've seen a few people on the Presonus forums with similar problems. In my case I just see a blank messge window nested inside a jamkazam application window. Any attempt to interact with this just gives the "application is not responding" message from windows. 

Any advice on how I might trouble shoot this? I am not keen on changing my audio setup too much as it works brilliantly with everything else I have thrown at it including butt, OBS, Capture, StudioOne, Cubase etc.

Thanks. /MD

Has anyone tried using a Zoom Q2n-4k video recorder in web cam mode to provide audio and video for Jamkazam?   The camera in webcam mode is only 720p, but it should be fine at that resolution, and it has a great mic for live music.

If anyone has gotten a Q2n or Q2n-4k to work, can you also plug in a line-in to the Zoom to get the video and line-in audio out of the webcam?  Or must you plug the line-in into the computer, hence video from the Zoom and audio from the line-in.

Just curious, are the individual clients doing the heavy lifting when using JamKazam or is this a server-based architecture? 

We've been having quite a bit of success setting up sessions between southern California and Colorado, with latencies around 40ms. Amazing!

Curious what exactly the "Resync" button does...

Has anyone gotten the built in iSight camera in their Mac to work with jamkazam? 
Trying to set up video, I get a message saying there is no video camera found.
So can jamkazam use the iSight camera? if so, how did you set that up?

Hi, is there a problem with captcha, I can't create an account.

Hi, I believe Jamkazam has been unsupported for some time but it looks like there’s a revival due to sudden demand because of the pandemic.

1. Will the help service be up and running soon?
2. Will latency be affected by the increase in subscribers?
3. On a technical level, does playing an audio file as a backing track affect latency?

Thanks - great to see you back!

Baz

This is a great document created by a member of the JamKazam community!

It helps someone completely new to JamKazam getting started:
[url= https://docs.google.com/document/d/1gDg5...lf395fmo39][/url]
https://docs.google.com/document/d/1gDg5...lf395fmo39

I have installed Jamkazam on my Windows 7 laptop. I am trying to get started with the session wizard, and I am in "Audio Gear Setup."
1) The "Instructions" button goes to a broken link, so no help there.
2) I have one choice for Microphone and Speakers (the built-in stereo Realtek drivers), but when I select "Resync" I get an Alert dialog to contact support, followed quickly with another dialog  ("Invalid Audio Device") that says "It appears the audio device is not currently connected." I have tried all the listed sampling rates, but nothing works. I cannot continue in the wizard.
Please help!

1. Go to your router setting and enable UPnP (or NatPNP if you have an apple router)
   
   
2. Call your ISP and ask them to ensure that you have a public IP address assigned to your router and not a private one.
   
   
3. Add the JamKazam app to your allowed list of apps in your Windows/Mac firewall app setting
   
   
4. After that, try running the Network Tests. If you and everyone you want to play with pass the network test, then you should be able to get into a session. We are working on improving session connectivity, so stay tuned!