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  Error messages and greyed out participants
Posted by: spurvis - 06-15-2020, 11:21 PM - Forum: Help with Live Jamming Sessions - Replies (2)

When I try to enter sessions, everyone or almost everyone is greyed out and unavailable to me.  I get numerous error messages:
"network changes packet numbers","network send error, please close and reopen," "audio device IO is not stable"...
I am using a Mac, OS 10.15.4, ethernet connection, with a Behringer 202HD.  I have configured my network/router as best 
I could from the advice I've read.  Here are details of the router settings selected:
Connect using DHCP
Configure IPv6 automatically, enable IPv6 connection sharing
Router mode DHCP and NAT
Jamkazam has an address listed under DHCP reservation
I've set all public and private UDP/TCP ports to 12000-12010
Under network options:
     Enable NAT port mapping protocol
     Block incoming IPv6 connections
     Allow incoming IPSec authentication

I frankly have no idea what most of this means.  What is UPnP?  I am NOT tech savvy.  Can anyone help?  I just wanna play the drums all day.


  Need access to buffer size
Posted by: mhholmes - 06-15-2020, 03:10 PM - Forum: New Feature Requests - Replies (2)

Three members of my quartet have the same interface, Focusrite Scarlett 2i2 3rd gen. We're getting clicks from all three of them, probably due to buffer underruns. Two are on Windows 10, one on macOS. We need to increase the buffer size a bit to prevent the underruns. I know this will increase latency, but we'll gladly put up with a few additional milliseconds of delay to eliminate the clicks.

Can you add the ability to adjust the buffer size?

Thanks!


  Zoom R16 failed latency test
Posted by: benawhile - 06-15-2020, 02:08 PM - Forum: Help with Audio Gear - Replies (4)

Hi

I was surprised to find that when I use my Zoom R 16 mixer in Audio interface mode it is rejected on set up test for high latency. OK, I am using basic equipment but I am using a wired Ethernet, and also surprisingly, the onboad laptop hardware sound input, Realtek built in mic, WAS accepted.

Zoom results below ASIO and WDM
 
Line (ZOOM R16_24 Audio Interface) -WDM
Result: Latency 25.67ms
Your latency is poor

 
ZOOM R16_24 ASIO Driver-ASIO
Result: Latency 97391544ms (No decimal places!?!? Thats about 3 hours I think)


Can anyone advise on settings?

Incidentally I have tried ways to mute my mic input as I am new and joining pages just to test and don't want to disturb the sessions by introducing exrta latency but I am not sure how to do this. In Windows sound settings I can disable the mic, and I get flahed up notifications saying that various session members are getting no audio from me, but in fact on the first session I tried the group leader on mic said that eeryone COULD hear me. Can anyone explain this?

Many thanks

Windows 10 64 bit
Dell Latitude 3470 with i3-6100U cpu
Interface:
Zoom R16 in Audio Interface mode, Windows drivers downloaded
Other on board hardware:
Jack mic Realtek WDM
Microphone array Realtek WDM
Realtek ASIO
Stereo mix WDM


  Instrument not displayed in "my tracks" slider bar
Posted by: benawhile - 06-15-2020, 01:49 PM - Forum: Help with Windows Client Problems - Replies (1)

Hi
My Instrument, saxophone,  is not displayed in "my tracks" slider bar when I join a session, so none can see what instrument I play. It just says I am an "other" with an icon of a musical note.
I have refreshed my profile and confirmed that the saxophone box is checked. Can anyone help?
Thanks

My setup
Windows 10 64 bit
Dell Latitude 3470 with i3-6100U cpu

Interface:
Zoom R16 in Audio Interface mode, Windows drivers downloaded. NB I can't use this, too much latency, (separate issue!) so using the on board stuff

Other on board hardware:
Jack mic Realtek WDM
Microphone array Realtek WDM
Realtek ASIO
Stereo mix WDM


  Latency help
Posted by: budha747 - 06-15-2020, 01:14 PM - Forum: Help with Audio Gear - Replies (4)

Just getting started with JK.
Trying to get a good connection for jamming with my friends. 
Imac computer,  Focusrite Scarlett Solo, ethernet connection.
When I set up the audio in Jamkazam it says my two tracks look good with 13.11 ms audio latency but when i start a solo session to look at the stats, it says 43.8ms latency.
Why is that?   Would it change in a real session with friends?
What can I do to lessen latency in this system?
thanks
Bud


  crackle break up from Focusrite solo
Posted by: blakelock - 06-14-2020, 07:14 PM - Forum: Help with Audio Gear - Replies (3)

hi all.
yes!  I've searched but haven't found an answer.  
using Focusrite solo (1st gen).  jamkazam partners sounds clear and they can hear me clearly but I hear intermittent breaking up / crackling (of my instrument only) on my end.  it's not normal distortion and I see no clipping or anything red on my end.  I've lowered / raised my frame size to all values but it's still there. 

thoughts?


  Bug - Money incorrectly shown
Posted by: guitarman149 - 06-14-2020, 04:08 PM - Forum: Help with Windows Client Problems - Replies (1)

On the Current interests section of my profile the money in instead of being £15 it shows as 1500. It also doesn't specify the currency and I have tried with and without decimal places.


  No input signal getting into Jamkazam
Posted by: budha747 - 06-14-2020, 12:52 PM - Forum: Help with Live Jamming Sessions - Replies (3)

Problem is:
No Audio getting to others and no audio showing on input audio meter in Jamkazam “my live tracks” session.

Setup is iMac computer running Catalina 10.15.4.
Direct ethernet connection running to router testing 89mbps down and 6mbps up.
I have Musical instruments and mics into a mixer and then one mono signal going to my interface.
Interface is a Focusrite Scarlett Solo gen3.
Input into Focusrite is on input 2 with instrument button off.  Direct Monitor button off.
Lights on Focusrite show input signals coming in and if I turn on Direct Monitor then I can hear the signals in my headphones attached to the Focusrite.

Focusrite Control App shows:
Input Settings…Line input on Analogue 2
Output Routing … Says “Output routing is not supported on this device”    ??????

Jamkazam audio settings input and outputs:
Session Audio input is Scarlett Solo USB-Left
Session Audio Outputs is Scarlett Solo USB-Left and Scarlett Solo USB-right. 
Stats look good except for Audio Interface Latency of 43.8ms. Why?
Audio Profiles show :
In/Out Scarlett Solo USB and
System Default (Playback Only)

And I did give Jamkazam permission to use the Mac mic.

Any help much appreciated !
Bud


  Jamkazam has ceased to launch on my machine since (I think) Windows update [SOLVED]
Posted by: Nick Blair - 06-14-2020, 10:50 AM - Forum: Help with Windows Client Problems - Replies (2)

Jamkazam has been happily running on my machine for quite a while now with no real hassles. In the last couple of days it has started to return errors and now will no longer run.

I think that it coincides with this particular windows update - https://support.microsoft.com/en-us/help...-kb4560960 - which installed on 12/6/20 on my machine. https://screenrec.com/share/tBZLhbs5JS

As far as I can see nothing else new has installed on the machine that would affect it. Dropbox has worked alongside for ages now. And a couple of VST plug ins I can't see would be linked. But others may know different. https://screenrec.com/share/jQPx9KOEMd 

When I launch Jamkazam it now sits on a non responsive white window and (sometimes) reports an Audio driver issue. And once it's launched.

Curious


  All variations from 40 to 400 BPM of the metronome
Posted by: Mendes Jr - 06-13-2020, 09:51 PM - Forum: New Feature Requests - Replies (14)

Undoubtedly, after many tests, the metronome is the best way to play online with JK!

Congratulations!!!

Excelent idea !!!

Please, we really need all the time variations from 40 to 400 BPM of the metronome.

The metronome is definitely the right way to work remotely.