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  Best audio interface?
Posted by: Simon Fletcher - 07-28-2020, 08:32 PM - Forum: Help with Audio Gear - Replies (6)

Is there a best audio interface for Jamkazam? I have a Focurite 2-outlet one that I just bought but I am having latency issues with some users despite getting my own numbers in the green range consistently. I wonder if I would do better with a different product.


  port forwarding and optimizing
Posted by: ivarevan@yahoo.com - 07-27-2020, 06:37 PM - Forum: Help with Network Gear - Replies (2)

I am new to the concept of port forwarding.  

I grasp the concept of port forwarding as a set of ports dedicated to Jam Kazam and configuring these within my router, there are a few videos on youtube on how to do this.

My question is does port forwarding improve the overall latency and response?  Does port forwarding cut any millseconds off  travel time, and also --does it reduce any jitter?

Right now I am not using port forwarding -- I'll try anything to cut more milliseconds off.

I am in the city of Denver.  Hopefully we can unlock the local latency key for our local players.  Any advice at all to optimize travel / network time is greatly appreciated.

Thank you
Evan Sitchler


  WHEN WILL WE SEE THE NEW AUDIO RELAY SERVICE IN DENVER
Posted by: ivarevan@yahoo.com - 07-27-2020, 06:25 PM - Forum: Help with Network Gear - Replies (1)

GREETINGS JAM KAZAM-

I am slowly building a community of very talented people in Denver Colorado who use Jam Kazam.   We are refining and optimizing our set ups and are getting very very close to having true real time experiences on a more consistent basis.

 At this stage we are all in town and getting to the 25ms mark on average.  Some users hit below 20-17ms, Its ever so close!  But playing with a remote drummer continues to be challenging.  we all hit the yellow indicator mostly with flickering green...

 The bottom line is that we know we are so very close geographically and we need that extra push to get our local connections optimized and as fast as possible.  i have three questions if you have time...

 1)  is the new audio relay system close to deployment? 
2)   Can a group of Denver musicians help test ?
3)  how much more latency reduction might we get with the new deployment if we are hitting 20-25ms?

thank you for your time
evan


  USB or 1/8" connector?
Posted by: Friar125 - 07-27-2020, 08:59 AM - Forum: Miscellaneous - Replies (1)

Which is better, a USB connection or coming out of the line out (from your source) with an 1/8" plug for your connection to the interface? Is the USB faster?


  How do I change the instrument shown in a session?
Posted by: loonsailor - 07-27-2020, 03:52 AM - Forum: Help with Live Jamming Sessions - Replies (1)

My profile shows the several instruments that I play, but when I enter a session it always shows me as "me: Voice".  Voice is not what I want to show in the session list.  How do I change it?

Thanks


  Jamkazam with pfSense router
Posted by: NineEyes - 07-27-2020, 12:28 AM - Forum: Help with Network Gear - No Replies

If you're using JamKazam behind a pfSense router, you might receive this notification when JamKazam starts on Windows:

Quote:Warning Check your network! Your network changes packets port-numbers. This may block receiving real-time UDP packet traffic from the Internet. Enabl

Or, you might receive a dialog box from JamKazam while joining a JamKazam session that says this:

Quote:JamKazam client network connection test is reporting that your network configuration may not allow you to participate in sessions remotely with others. The reported network configuration is:

'Independent Mapping, Independent Filter, random port, no hairpin'

<snip>

and then perhaps another dialog:

Quote:TRANSMITTING PROBLEM: Some JamKazam session peers are not receiving audio packets from you.
Restarting your router and the computer sometimes helps to address this problem.
Also perform the Network Test to verify your network is configured properly.

< snip>

after clicking "OK" on these dialogs you may see the "live tracks" of peers are grayed out.  This is all bad news for your jamming!

Here's one workaround for pfSense:
  • Navigate to Firewall > NAT on the Outbound tab
  • Select Hybrid Outbound NAT
  • Click Save
  • Click Add with the up arrow to add a rule to the top of the list
  • Set Interface to WAN
  • Set the Protocol to UDP
  • Set the Source to Network and add the NAT network IP address of LAN (192.168.1.0/24 in may cases)
  • Leave the Source Port box empty, which indicates any
  • Set the Destination to Any
  • Leave the Destination Port box empty
  • Leave the Translation Address set to Interface Address
  • Check Static Port to indicate that traffic matching this rule will retain the original source port
  • Click Save
  • Click Apply Changes
Restart JamKazam.  Rejoin your session.

Note, this change is necessary to allow JamKazam to perform NAT Traversal. It also somewhat reduces the security and enterprise-level functionality of your pfSense router.  If this is a concern, it is easy enough to toggle the Output NAT rule, or change the Output NAT Mode back to Automatic when not using JamKazam.

For more details about disabling source port randomization in pfSense, see the manual here: https://docs.netgate.com/pfsense/en/late...port.html# .

Alternatively using port forwarding (*) or using UPnP might suit your pfSense network better. I've used UPnP with some (**) success. I believe with either alternative, you will still receive the first notification above which may be ignored.

(*) Don't forget to set "Manage->Networking->Configure Port Preferences->Always use the same set of UDP ports" in JamKazam if opting to use manual port forwarding.

(**) By "some" success, UPnP seems to work about half the time.  For the other half, restarting JamKazam and rejoining the session seems to do the trick.


  Macbook Air headphones have no sound
Posted by: cgzello - 07-26-2020, 07:31 PM - Forum: Help with Audio Gear - No Replies

Wondering how to select the output?  We've tried looking at the JK Audio Gear to no avail.  We tried looking at the Mac preferences, which do show the headphones for output.  The other person (using different equipment, Win 10 with Scarlett 2i2) in the session can hear everything.

We both see green bars indicating sound being input to our mics.

Are there any Mac setup tutorials?

What should we do if a user is unable to hear themselves or others in a session?

UPDATE:  Switched from the Blue Yeti mic to the default audio build into the Mac, and was finally able to hear through the headphones.  The big problem was the sound quality was terrible from the built-in mic, and the latency delay was a problem.

Thanks.


  Static while using a Macbook with a focusrite interface
Posted by: LVanarsdall - 07-26-2020, 04:53 PM - Forum: Help with Mac Client Problems - Replies (2)

Hello all. I am having problem with a teacher who is having latency and static issues while using a focusrite interface with a condensor microphone with his Macbook. While in have session, I have him go to Manage/Audio Settings/ Audio Booster, where I adjust his bitrate and audio frame size. I have him at 128K and 2ms, but when I have him go up or sown on those settings the static remains. He tells me he is also getting a message about "his sample rate not matching". Is this the source of the static? if so, do I reinstall the device, or use the focusrite application to change the sample rate? I am not sure on the net step. Thank you.


  Configure Tracks page bug
Posted by: cgzello - 07-25-2020, 10:34 PM - Forum: Help with Windows Client Problems - Replies (1)

I believe I've found a bug when on the Configure Tracks page.

When I click on the tab for Voice Chat and then return to Inputs & Outputs, the I&Os are blank.  My chosen items are gone.

What is worse is that I cannot cancel out.  When I restart JK it brings be back to the same page, with the error saying "Unable to Save Chat Assignments.  You must have at least one music channel selected."

Meanwhile when I try to Add Audio Track, it gives an error saying "No more unassigned input ports.  You can free some up by editing an audio track."

All I can do is X out of JK.

See attachment of my Configure Tracks screenshot.



Attached Files Thumbnail(s)
   

  In session, other player cannot hear anything in headphones?
Posted by: cgzello - 07-25-2020, 10:22 PM - Forum: Help with Live Jamming Sessions - Replies (3)

We have 2 people in a session.  I'm using Win10, and the other is using a Mac.  We are new to JK.  Latency and settings are workable.

I can hear myself and I can hear the other player.

Other player cannot hear me or himself through his headphones which are plugged directly into his laptop.  Any ideas why isn't he hearing my output?  

We went into the Audio Gear and the audio profile that is active, on the Inputs & Outputs screen does have both ports selected under the output at the bottom of the screen.

I know that I'm using the Scarlett 2i2 interface with headphones plugged in.  Meanwhile he is using a Blue Yeti mic plugged directly into his USB.  I'm wondering if there is a way for him to adjust his output so it goes to his laptop for output?  Is the lack of the audio interface the issue?

Thanks.