Several times now I've noticed that even with all participants in a Session Muted, I still hear audio from someone somewhere.

Why does this happen and can anything be done about it?

Hi all: When I enter JK, I get prompt to start update of new version.  So far so good.  When that finishes, I get prompt to download app (for Mac), but when I click on the download button, nothing happens (I've tried single clicking and double).  OS is 10.9.5, and I haven't had any issues up until now.  (And I can't enter or start a session.)  Any suggestions?  Thanks!

Hi,

Is there any way to find local users in my area (e.g. Los Angeles)?

Thanks in advance!

Alex

I can't seem to get this thing to work..  Video on the subject not useful.   UR44C great for recording but JK doesn't seem to like it.  Fails latency tests..   I am in Arizona, is that part of the problem?   Also continual "Disconnected from Server" messages..  not a loss of internet connectivity - I have a 5 gigabit speed ethernet fiber internet connection and all other internet accesses are instantaneous.  I'm fairly savvy on computer stuff but definitely not a network geek.  I really don't want to learn all about networking to make this work.  Do I need to hire a network specialist to get this set up?   Please help.   Thanks...  Bill

Has anyone configured JK to work properly with the VR-1HD switcher?

Thank you.

David Roy Furnas

Has anyone configured JK to work properly with the VR-1HD switcher?

Much appreciated.

David Roy Furnas

I've been using JK regularly for the last four to five months. I'm very familiar with all the requirements - wired, audio interface, etc. The last two months a group of nine of us have been jamming successfully every Saturday, all abiding by the rules. We are all within the same geographical area. We go for a couple hours with little latency and play and sing the songs we love. It's great fun and a nice substitute for when we all used to get together in a circle and sing these same songs. Here's the rub: There's no way video works with this. We've learned to keep video off until the end so we briefly can see each other to say "hello" and socialize a little. Without fail, soon the video causes the session to crash. Even before the crash, video doesn't work that well. Has this been the experience for mostly everyone? And, if so, does anyone know what the future holds for video during jamming?  Thanks, Doug

 

What are some of the reasons why someone would get random crashes and "Disconnected from server" messages?

I had a FocusRite 2i2 for months which was working.  I gave it to my son, who on a different computer is having all of the same problems explained below.

I purchased a FocusRite 18i8, downloaded the drivers and ran the setup.

At this point in a JamKazam session, I was getting "No Audio," and others couldn't hear me.  I could hear them.  I ran through all the videos, setup audio gear setup.

I was never able to get rid of the no audio message and no one could ever hear me.

I bought a Behringer converter and have had all of the same problems with jamKazam.

What could possibly be the problem???

I am at wit's end!

I have been using JamKazam with close to zero latency.  I updated the software in my Focusrite Scarlett 18i8 2nd Generation Firmware 1583 to Focusrite Control 3.6.0.1822
Scarlett 18i8-00009e03.  Desk top PC running Windows 10.
Since my update I get latency of 11.x.  I change my ASIO settings to 16 and when I Resync, JamKazam changes ASIO Driver settings to 240.  Nothing I can do changes this setting.  I use in other DAW programs and can change as needed without issue.  
The update was for the Scarlett and may not be something you can address, but other programs are not affected.
This means I went from Zero latency to often not passing latency test to join or create session.  
If you have any information please let me know.
Thanks in advance!

M Kennedy