Hi, 
I logged into JamKazam for the first time since August 6th.  (I usually log in 3-4 times a week)

I am using a Mac running OSX Catalina version 10.15.5 and use a Behringer UMC202HD

I got prompted to load an update.

I got into my session.  I was able to see my partners video and hear his audio.  He could see me but not hear me.  The VU meters under My Live Tracks not moving.  I was able to hear my guitar and voice through the headphones plugged into the Berhinger.

I reset the audio config and re-added my device.  same issue as above.

As a test I opened grageband on my Mac, I was able to record audio and guitar through the Berhinger.  I also tried another app - Youcisian - it also works fine.)

I tried unplugging the audio interface, relaunching Jam Kazam and even rebooting.

same issue, I can join a session, I can see my partners video, I can hear his audio, he can see me but m audio meters not moving.

I also tried the auto device configuration feature for the UMC202 - got this message:

JamKazam client did not detect your Behringer UMC202 Audio adapter.
Please plug the device in to your computer.
Click YES to try again.


not sure why, as the device shows up in the settings and I'm my Macs control panel (and GarageBand and Yousician apps both work with the Behringer)

Was there an issue with the last update?

thanks
David

Hello all. My band has been using Jamkazam since shortly before Covid Lockdowns occurred. We have been working relatively trouble free, with the exception of occasional dropouts. We had been in a 4 piece configuration, but after we added a 5th player randomly and often our audio stream breaks up into packet loss digital distortion. We all have high speed connections. I am on Fiber Optic at 100-300MB. 2 of us are on PC, 3 on Mac. My PC uses MOTU (samples per buffer at 64) and my latency is extremely low 3.9ms. When we were working as a quartet, and things were going well, I rarely saw my Internet jitter above yellow. Now when the distortion hits, all of us go into red. Only resync will clear it, but often only for a few seconds. It's very frustrating. I am separated from the other 4 members by approximately 90 miles, while they are relatively close together. While occasional latencies were a problem, the jitter issue only started when we added a 5th player. The 5th player is on an iMac with a M Box Pro. I did some testing one on one with him after our session yesterday and all seemed perfect. Any ideas?
Thanks,
Steve

When i set up new audio device and do sync, buffer size sets to *240*.
If, before set up new device in jamkazam i started Cubase with same Sample Rate, buffer size keep my value.
When i start new session without cubase, buffer size sets to *240*.
If, before start new session in jamkazam i started Cubase with same Sample Rate, buffer size keep my value.

Hi, I have had no luck at all assigning a MIDI interface, on multiple systems. Is there some setting I am missing somewhere? I am trying to connect an AKAI MPK Mini MK2, but the pull-down menu is grayed out. Ive tried this in multiple scenarios, plugged directly to USB, and also through the usb host port on my connect audio 4+ interface, which Jamkazam recognizes. Im trying to control a synth on a computer I am remote-logging into from home. Thanks in advance!

I am using a Zoom UAC8 interface, which does not have a direct monitoring switch.  I am having trouble lowering my instrument and vocals for my personal JK mix while leaving enough of both for other jammers to interact.  

When I adjust individually using JK channel mute (respectively, electric guitar and vocal), and much to my surprise and displeasure, such muting does not take the referenced input out of my headphone mix, but does impact by dramatically reducing what others hear (even though, according to JK instructions, it's not supposed to affect anything but my personal JK  mix; likewise with the JK slider.  I conclude that my interface simultaneously feeds my input and output output to my headphone mix, and what I seek is a way around that.

The UAC8 allows me to set gain, and has individual sliders for each input.  On the AOC8, if I mute a channel, or reduce its volume by  use of the interface slider conctrol that input is removed entirely from (if muted) or adjusted proportionally from the output mix in relation to using the slider. With the UAC8, I can also loop back, but that function doesn't seem to apply to real time external input, but rather to streamed or file sources (like programmed drums or downloaded sound files) which I use,  for example, for  recording.

I believe my interface sends my input automatically to my headphones.  Can someone suggest a work around so I can bypass my input so it doesn't come through my headphones, but still is preserved and remains as set in the output sent to JK?

Hey y'all

I'm a newbie here, so thanks in advance. 

Is it possible to export the individual instrument tracks you hear in a  JamTrack session and if so, what kind of file would it be?

For example, I bought "Hold On" by the Alabama Shakes and would like to listen to the bass part on my iPhone when I exercise to help memorize it. Can that happen?

Benvolio

Hi.  Me and my musical partner are using Jamkazam to write music together.  He uses Protools and I use Logic Pro.  We have not been able to figure out why we can't hear each other's software during our sessions.  He can hear his through his headphones and I can hear mine, but we can't hear each others.  We have searched various settings, and done Google searches, to no avail.  Can someone out there tell me how to fix this issue?  By comparison, we are able to hear each others software using Zoom by simply changing the Audio output settings in Protools and Logic, but we get SO much latency using Zoom.  Since Jamkazam seems to have solved the latency issues, we really want to try and figure this out using Jamkazam.  Any help would be so appreciated!

Thanks so much!

Liza

I am trying to get new friends onboard in Denver.   since the last update all of my new friends are unable to configure their devices.   up to this point setting up was fairly easy.

The problem is that all new people trying to add gear are not getting through the "6 steps".  it keeps jamming on step two after they select their inputs and outputs.

Its seems like a glitch is holding up the ability to get a "valid" audio configuration, as we keep getting stuck on screen #2 in the audio gear set up.

Anyone else having this issue since the last update a few days ago?  Was so excited to show my friends whats going on and we cant even configure audio at all.

Stuck on page #2 - selecting input and outputs - wont advance to next page or officially finish audio device configuration.

Evan

I finally got my Solo to work in my solo test connection - it seems you have to have both left and right
channels configured for both input and output.  My question:  Why does it only show up on
the right channel? Is there a way to get it on both channels (mono)?  Sound quality is not great,
but might work for distant jams.

Hi

I've just installed the latest version of Jamkazam 1.0.3835 on Windows 10.  After install it started OK at first but then I got a Windows 10 'blue screen of death'.  After restarting my laptop I now get the error:

 'Jamkazam.  This application failed to start because it could not find or load the Qt platform plugin "windows". Reinstalling the application may fix the problem.'

I've tried re-installing Jamkazam 1.0.3835 but this fails trying to find the previous version's .msi file JamKazam-1.0.3794.msi. I've searched my computer and can't find this file anywhere.  Note that Windows seems to think the current version of Jamkazam is still 1.03794 although it had looked like the new installation had worked until these problems.  Again, Windows won't let me uninstall it - because it can't find the JamKazam-1.0.3794.msi file, presumably deleted by the original 1.0.3835i nstaill.

Does anyone know if there is somewhere I can get a copy of the JamKazam-1.0.3794.msi file from so that I can complete the installation of the new version - and hope this fixes the Qt issue

Many thanks in advance
TazTarry