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no bass guitar
Forum: Help with Audio Gear
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Routing Jamkazam outputs
Forum: Help with Audio Gear
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Forum: Help with Audio Gear
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  Hearing Protools and Logix During Jamkazam Session
Posted by: Liza Albright - 08-10-2020, 04:53 PM - Forum: Help with Audio Gear - No Replies

Hi.  Me and my musical partner are using Jamkazam to write music together.  He uses Protools and I use Logic Pro.  We have not been able to figure out why we can't hear each other's software during our sessions.  He can hear his through his headphones and I can hear mine, but we can't hear each others.  We have searched various settings, and done Google searches, to no avail.  Can someone out there tell me how to fix this issue?  By comparison, we are able to hear each others software using Zoom by simply changing the Audio output settings in Protools and Logic, but we get SO much latency using Zoom.  Since Jamkazam seems to have solved the latency issues, we really want to try and figure this out using Jamkazam.  Any help would be so appreciated!

Thanks so much!

Liza


  trying to add new friends and they cant configure their audio
Posted by: ivarevan@yahoo.com - 08-10-2020, 03:21 PM - Forum: Help with Audio Gear - No Replies

I am trying to get new friends onboard in Denver.   since the last update all of my new friends are unable to configure their devices.   up to this point setting up was fairly easy.

The problem is that all new people trying to add gear are not getting through the "6 steps".  it keeps jamming on step two after they select their inputs and outputs.

Its seems like a glitch is holding up the ability to get a "valid" audio configuration, as we keep getting stuck on screen #2 in the audio gear set up.

Anyone else having this issue since the last update a few days ago?  Was so excited to show my friends whats going on and we cant even configure audio at all.

Stuck on page #2 - selecting input and outputs - wont advance to next page or officially finish audio device configuration. Sad

Evan


  Focusrite Scarlett Solo ver3 question
Posted by: ph@well.com - 08-09-2020, 11:17 PM - Forum: Help with Audio Gear - Replies (1)

I finally got my Solo to work in my solo test connection - it seems you have to have both left and right
channels configured for both input and output.  My question:  Why does it only show up on
the right channel? Is there a way to get it on both channels (mono)?  Sound quality is not great,
but might work for distant jams.


  Error starting latest version - can't find QT platform plugin "windows"
Posted by: TazTarry - 08-09-2020, 03:16 PM - Forum: Help with Windows Client Problems - Replies (1)

Hi

I've just installed the latest version of Jamkazam 1.0.3835 on Windows 10.  After install it started OK at first but then I got a Windows 10 'blue screen of death'.  After restarting my laptop I now get the error:

 'Jamkazam.  This application failed to start because it could not find or load the Qt platform plugin "windows". Reinstalling the application may fix the problem.'

I've tried re-installing Jamkazam 1.0.3835 but this fails trying to find the previous version's .msi file JamKazam-1.0.3794.msi. I've searched my computer and can't find this file anywhere.  Note that Windows seems to think the current version of Jamkazam is still 1.03794 although it had looked like the new installation had worked until these problems.  Again, Windows won't let me uninstall it - because it can't find the JamKazam-1.0.3794.msi file, presumably deleted by the original 1.0.3835i nstaill.

Does anyone know if there is somewhere I can get a copy of the JamKazam-1.0.3794.msi file from so that I can complete the installation of the new version - and hope this fixes the Qt issue

Many thanks in advance
TazTarry


  PDF upload to chat
Posted by: wallbeav - 08-09-2020, 12:44 PM - Forum: Help with Live Jamming Sessions - Replies (2)

PDF uploads to chat many times other members run into a permission error. Any ideas?


  Packet Loss
Posted by: geoff@illing.com.au - 08-09-2020, 05:37 AM - Forum: Help with Live Jamming Sessions - Replies (1)

I have been using JamKazam successfully to play wind quartets. All of us are using similar setups with a FOcusrite Scarlett solo gen 3. All of us on Windows 10. Two of us had 50 Mb connections, and 2 had 20 Mb connections. THings stopped working when our ISP reduced the upload rate on the 20MB connections to about 3 MB. SO we all upped to 50MB and expected the situation to get better. But is has not. We have plenty of bandwidth, but when I connect with one of the people who used to have the lower bandwidth I get packet loss from here, and a message that "Marnie Sier does not have sufficient band width to send sufficient quality audio". But, at the same time as she is failing to send me 300kbps for her audio, we can successfully turn on the video which is using 2000+ kpbs. So there is obviously bandwidth, but JKZ does not seem to want to use it. I have looked at the posts here and done things like disabling IPv6. But nothing seems to help. The audio gear is all marked as good. 4 ms latency. Does any body have any suggestions ?


  VST/AU plugins on tracks not working properly
Posted by: jamsden - 08-08-2020, 10:29 PM - Forum: Help with Mac Client Problems - Replies (1)

I'm using Loopback on MacOS 10.15.6 to route various inputs from my Focusrite Saffire Pro40 and MainStage (for drum tracks) into JamKazam. I configure JamKazam tracks:

  1. Vocal - Saffire Pro40 track 4 with CLA Vocal plugin
  2. Guitar - Saffire Pro40 tracks 9 & 10 being driven by Helix Floor
  3. Bass - Saffire Pro40 track 21 direct in (active bass)
  4. Keys - Saffire Pro40 tracks 27 & 28 driven by MODX stereo output
  5. Drums - MainStage stereo output using Playback plugin with .caf files for drum tracks
This all works great. But the problem is that sometimes the plugins on tracks don't work. For example, if I add Helix Native to track 3 to use a bass amp model, there's no input or output from the plugin for the bass. However, the channel two guitar is now feeding the channel 3 plugin - so the bass guitar amp model is on the guitar not the bass.

It seem the plugins are getting the inputs and sending their outputs to the wrong track. Maybe the inputs to the plugins are based on the audio device channels, not the JamKazam tracks? So it works fine as long as the two match, which isn't the case with Loopback?


If I configure the plugins using the Manage > Audio Console tracks, then it works right. But its not convenient because you can't adjust the plugins from from the my live tracks view. You have to do it through a multi-step process:
  1. Open the Audio Console
  2. Click on the VST checkbox to open the VST dialog
  3. click on the open plugin GUI button
  4. close the VST dialog (or the plugin GUI doesn't receive any keyboard or mouse input)
  5. close the VST dialog
That's too many windows and steps when you're trying to jam.

I would be happy to work with the developers to demonstrate and debug this.


  Download previous versions
Posted by: lean032 - 08-08-2020, 08:36 PM - Forum: Help with Windows Client Problems - Replies (6)

Where can I get previous releases of Jamkazam?


  VST Quirks
Posted by: wallbeav - 08-07-2020, 05:46 PM - Forum: Help with Audio Effects Plugins - Replies (3)

Setup uses a reverb VST on voice and a compressor on acoustic guitar.
Voice on channel 0 the VST works flawlessly. Loads when entering a session
The guitar is hit and miss. A VST will load, but 50% of the times the wrong VST. Both are Wave VST products
I can clear the VST or clear the profile, reload and it makes no difference. Works correctly less than 50% of the time.

I really don't expect an answer. I do enjoy the app.

Just curious if someone has run into this and have any insight.


  Cancel RSVP not working
Posted by: Vince Cee - 08-07-2020, 05:28 PM - Forum: Help with Windows Client Problems - No Replies

Whenever I try to Cancel an RSVP, the following message comes up: "Unexpected error occurred while cancelling RSVP request (500)".  Perhaps the developers can look into it.