I'm trying to use a RME interface, when I set the buffer size to 48, I get latency of 3.98ms, but IO fails with rate 19, and var 0.46, and I can't get any further. At highest buffer size 2048, I get rate 798 var 6.13, also fails.

What do these values actually mean, and what value should I aim for?

Guys - I am a vocalist and on the recordings as well as many times my band says I only come in one ear and my voals have static. I am listening to a mix of our rehearsal from tonight and again I hear static and in one ear from my vocals. I have a solo scarlett and blue compression mic. Any help please? I am using windows 10.
Second question - how do I download and cut up the final recording as it is in oss and not mp3 or can i convert and then edit?

Some reported getting an email recently.  How do you subscribe to that?

I've just installed  the Windows version of your software.  The dark background and extremely small font size render the app unusable.  Is there a way to change these settings??

Hi guys!

I am trying to connect this microphone with the app. JamKazam does not see this USB mic as an audio input. 

Any clue?

Thanks in advance! 

Ever since the last Jamkazam update, 2nd Gen Focusrite can't get a latency under 85, so it won't connect.  Before upgrade I was getting 11 & 12 for latency.  What can I do?

Sometimes the recordings of our sessions work very well indeed. Other times, though, there are tracks that repeatedly fail to upload to the server. Looking at the logs in the file manager, the errors are shown as "Network-error" or "AWS-upload-failed". Sometimes, after repeated attempts by the file manager, the tracks do eventually upload: other times they never seem to get uploaded.

Does anyone know why these errors occur and whether there is anything the user can do to mitigate the problem, please? Anyone else experienced this?

Thanks

Steve

Hi, 
I logged into JamKazam for the first time since August 6th.  (I usually log in 3-4 times a week)

I am using a Mac running OSX Catalina version 10.15.5 and use a Behringer UMC202HD

I got prompted to load an update.

I got into my session.  I was able to see my partners video and hear his audio.  He could see me but not hear me.  The VU meters under My Live Tracks not moving.  I was able to hear my guitar and voice through the headphones plugged into the Berhinger.

I reset the audio config and re-added my device.  same issue as above.

As a test I opened grageband on my Mac, I was able to record audio and guitar through the Berhinger.  I also tried another app - Youcisian - it also works fine.)

I tried unplugging the audio interface, relaunching Jam Kazam and even rebooting.

same issue, I can join a session, I can see my partners video, I can hear his audio, he can see me but m audio meters not moving.

I also tried the auto device configuration feature for the UMC202 - got this message:

JamKazam client did not detect your Behringer UMC202 Audio adapter.
Please plug the device in to your computer.
Click YES to try again.


not sure why, as the device shows up in the settings and I'm my Macs control panel (and GarageBand and Yousician apps both work with the Behringer)

Was there an issue with the last update?

thanks
David

Hello all. My band has been using Jamkazam since shortly before Covid Lockdowns occurred. We have been working relatively trouble free, with the exception of occasional dropouts. We had been in a 4 piece configuration, but after we added a 5th player randomly and often our audio stream breaks up into packet loss digital distortion. We all have high speed connections. I am on Fiber Optic at 100-300MB. 2 of us are on PC, 3 on Mac. My PC uses MOTU (samples per buffer at 64) and my latency is extremely low 3.9ms. When we were working as a quartet, and things were going well, I rarely saw my Internet jitter above yellow. Now when the distortion hits, all of us go into red. Only resync will clear it, but often only for a few seconds. It's very frustrating. I am separated from the other 4 members by approximately 90 miles, while they are relatively close together. While occasional latencies were a problem, the jitter issue only started when we added a 5th player. The 5th player is on an iMac with a M Box Pro. I did some testing one on one with him after our session yesterday and all seemed perfect. Any ideas?
Thanks,
Steve

When i set up new audio device and do sync, buffer size sets to *240*.
If, before set up new device in jamkazam i started Cubase with same Sample Rate, buffer size keep my value.
When i start new session without cubase, buffer size sets to *240*.
If, before start new session in jamkazam i started Cubase with same Sample Rate, buffer size keep my value.