I can't seem to get this thing to work..  Video on the subject not useful.   UR44C great for recording but JK doesn't seem to like it.  Fails latency tests..   I am in Arizona, is that part of the problem?   Also continual "Disconnected from Server" messages..  not a loss of internet connectivity - I have a 5 gigabit speed ethernet fiber internet connection and all other internet accesses are instantaneous.  I'm fairly savvy on computer stuff but definitely not a network geek.  I really don't want to learn all about networking to make this work.  Do I need to hire a network specialist to get this set up?   Please help.   Thanks...  Bill

Has anyone configured JK to work properly with the VR-1HD switcher?

Thank you.

David Roy Furnas

Has anyone configured JK to work properly with the VR-1HD switcher?

Much appreciated.

David Roy Furnas

I've been using JK regularly for the last four to five months. I'm very familiar with all the requirements - wired, audio interface, etc. The last two months a group of nine of us have been jamming successfully every Saturday, all abiding by the rules. We are all within the same geographical area. We go for a couple hours with little latency and play and sing the songs we love. It's great fun and a nice substitute for when we all used to get together in a circle and sing these same songs. Here's the rub: There's no way video works with this. We've learned to keep video off until the end so we briefly can see each other to say "hello" and socialize a little. Without fail, soon the video causes the session to crash. Even before the crash, video doesn't work that well. Has this been the experience for mostly everyone? And, if so, does anyone know what the future holds for video during jamming?  Thanks, Doug

 

What are some of the reasons why someone would get random crashes and "Disconnected from server" messages?

I had a FocusRite 2i2 for months which was working.  I gave it to my son, who on a different computer is having all of the same problems explained below.

I purchased a FocusRite 18i8, downloaded the drivers and ran the setup.

At this point in a JamKazam session, I was getting "No Audio," and others couldn't hear me.  I could hear them.  I ran through all the videos, setup audio gear setup.

I was never able to get rid of the no audio message and no one could ever hear me.

I bought a Behringer converter and have had all of the same problems with jamKazam.

What could possibly be the problem???

I am at wit's end!

I have been using JamKazam with close to zero latency.  I updated the software in my Focusrite Scarlett 18i8 2nd Generation Firmware 1583 to Focusrite Control 3.6.0.1822
Scarlett 18i8-00009e03.  Desk top PC running Windows 10.
Since my update I get latency of 11.x.  I change my ASIO settings to 16 and when I Resync, JamKazam changes ASIO Driver settings to 240.  Nothing I can do changes this setting.  I use in other DAW programs and can change as needed without issue.  
The update was for the Scarlett and may not be something you can address, but other programs are not affected.
This means I went from Zero latency to often not passing latency test to join or create session.  
If you have any information please let me know.
Thanks in advance!

M Kennedy

Re Audio Input: I am trying to use JK on my MacBook Pro. I am unable to make my microphone be heard by my friend in my session, whether I use the internal mic of the laptop or my Shure mic plugged into my interface. I can hear my friend in my headphones and also see her video image when she hosts the session. My latencies are good, with a nice green signal. My mic is not muted and when I look at my slider, I can see the lights flickering when I talk into the mic. But my friend does not get the sound. Any ideas?? I know my internal mic works since I use it all the time in the dreaded Zoom. Thank you for any suggestions...

On Windows 10, using the app, I have been trying to listen in on any of the sessions listed in the ‘feed’, clicking the play button in the green session bar, but every time, it says preparing audio, wait, and then it fails. Just to check, I even get the same results on my ipad on safari on jamkazam.com!
Please let me know what I may be missing..I’m new!

I got my guitar hooked up to jamKazam and it works great!  Got a Behringer U-Phoria UMC 204HD plugged into my Mac laptop and plug my 2 mics -- one for my amp and the other for vocals -- in the 204HD and it works fine.  

Now I'm trying to hook up my Yamaha P-125 keyboard.  Is the best way to do this to go from USB-B MIDI output on the keyboard to the 5 pin MIDI input on the back of the Behringer?  Or is there a better way??  

Thanks for any help that you can give me!   Dan