Ever since I started paying for Jamkazam I have not been able to record my session. I have reached out numerous times but nobody seems to be able to help solve my issue. Any thoughts or ideas? I used File Manager to delete some of the old recordings but that did nothing either.

Gang,
I'm with The Black Rose Acoustic Society in Colorado, and we've been jamming online with JamKazam for quite a while now. To help members of our little music community get started with JK, I put together the attached PDF document. It's got introductory info about computer audio in general along with step-by-step instructions for selecting and setting up audio gear in JK. Hopefully it'll help someone out there to get going. 

Disclaimer: The document uses screenshots and procedures from a JK version of late 2020, and those could of course change, as can just about anything about the program. So, use it not as gospel, but as a general guide, as things evolve over time. 

The latest version of this document is available for download on our website at www.blackroseacoustic.org in the Jams area.

Happy jamming from all of us at TBRAS


  GettingStartedWithJamKazam-v7.0.pdf (Size: 1.6 MB / Downloads: 24)

Long time JamKazam user trying to Live Stream to YouTube without much success.  Audio is very weak and constantly disconnects.  Consulted support and
watched the video many times but just can't get it to work as advertised.

Not sure what we could be missing.  Has anyone been able to make this work?

Ray Lancy
Tustin, CA

Hey all,

I can't seem to get good latency with  Jamkazam and my Steinberg UR22c interface. I'm getting sample rate conflicts. Is the Steinberg compatible with Jamkzam?
I am running a Mac.

Thank you,

EJ

I am totally confused what the Personal Mix vs Stream Mix gain adjustments do. Whatever we do there seems to influence what others hear (and presumably what is being recorded). Is there any way to adjust the personal mix levels between the local and remote tracks, without influencing what others hear and what is being recorded?

We must have access to log files. Without it, a lot of what makes Jamkazam tolerable is crippled.o log files.

Just knowing who was in the room is crucial. Get the log files back on.

Interesting that "StreamMix" recording removes 99% of the latency, while "Mix" -- which I thought was supposed to be better -- has very obvious latency.
Scenario for the attached recording(s)

Player 1 is playing clarinet, player 2 playing metronome (not the JamKazam metronome, but the Korg variety that sits on the stand).
Mid-way through we swapped roles. The point of this was to see if we could effectively play together. The Mix recording is almost exactly what were trying to play. Stream mix is slightly off.

I could load the two individual player files (not attached) into my DAW and synchronize them manually by time $fting my own file slightly.

Both players on wired internet. I was on windows with a studio one USB audio interface, and my personal mix was used for the recording (if I understand it right). Other player was on a mac with no audio interface.

Hello people. This is entirely new to me but I have to start playing again otherwise I fear I will lose a big part of my identity!

If anyone can help, I'd be incredibly grateful.

So, I have done the Jamkazam App setup and tried to add my audiogear. Unfortunately however many times I hit resync, it just say says "onboard mic" when in fact I have a Behringer U-Phoria UMC22 plugged into it.

I googled up the settings for sound inputs on laptops and have managed to tell my laptop to use the external mic which it is doing and identifying as a USB device so clearly the audio interface is at least communicating with my laptop.

After that...I'm at a dead end. 

Can anyone help me move forward with this I wonder?

Many thanks
Andy Pyke - Trombone - Kent - England

Just to let you all know, if you are one of the unfortunate users that have had JamKazam start then quickly flash and then nothing.  It probably is a corrupted file.  It may be a NTdll.dll file (like below) or a Kernell.dll file etc.  Anyway I tried everything possible to try and fix the file.  The only thing that worked was to get a fresh copy of windows 10. By clicking on Settings, Update & Security, Recovery, Reset This PC, Keep My Files, Cloud Download.  It took sometime but not as long as looking through these threads and trying everything else.  It worked great as soon as reinstalled JamKazam.


Faulting application name: JamKazam.exe, version: 1.0.0.0, time stamp: 0x6020dacb
Faulting module name: ntdll.dll, version: 10.0.19041.844, time stamp: 0xa9ac4e88
Exception code: 0xc0000374
Fault offset: 0x000e6a73
Faulting process id: 0x191c
Faulting application start time: 0x01d70e5cc91788c5
Faulting application path: C:\Program Files (x86)\JamKazam\JamKazam.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 0a03e801-4cd5-4f24-bc57-5f97f5d05670
Faulting package full name:
Faulting package-relative application ID:

I'm using a Macbook 2017 with Catalina and a Steinberg UR22C audio interface. 

I just installed the latest build 2.0 of JamKazam.

I'm following instructions on this page
https://jamkazam.freshdesk.com/support/s...tup-wizard

That looks like a website page. When I go there, it doesn't feature an audio gear link above the video gear, as in the instructions photo.

SEE ATTACHMENT

I tried going into the JamKazam app, and there, when I go to Account, the following page is blank.

SEE ATTACHMENT

Having a lot of troubles getting JamKazam setup, and if anyone can help me sort this out, I'd be grateful.

Doug

Attached Files

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