We must have access to log files. Without it, a lot of what makes Jamkazam tolerable is crippled.o log files.

Just knowing who was in the room is crucial. Get the log files back on.

Interesting that "StreamMix" recording removes 99% of the latency, while "Mix" -- which I thought was supposed to be better -- has very obvious latency.
Scenario for the attached recording(s)

Player 1 is playing clarinet, player 2 playing metronome (not the JamKazam metronome, but the Korg variety that sits on the stand).
Mid-way through we swapped roles. The point of this was to see if we could effectively play together. The Mix recording is almost exactly what were trying to play. Stream mix is slightly off.

I could load the two individual player files (not attached) into my DAW and synchronize them manually by time $fting my own file slightly.

Both players on wired internet. I was on windows with a studio one USB audio interface, and my personal mix was used for the recording (if I understand it right). Other player was on a mac with no audio interface.

Hello people. This is entirely new to me but I have to start playing again otherwise I fear I will lose a big part of my identity!

If anyone can help, I'd be incredibly grateful.

So, I have done the Jamkazam App setup and tried to add my audiogear. Unfortunately however many times I hit resync, it just say says "onboard mic" when in fact I have a Behringer U-Phoria UMC22 plugged into it.

I googled up the settings for sound inputs on laptops and have managed to tell my laptop to use the external mic which it is doing and identifying as a USB device so clearly the audio interface is at least communicating with my laptop.

After that...I'm at a dead end. 

Can anyone help me move forward with this I wonder?

Many thanks
Andy Pyke - Trombone - Kent - England

Just to let you all know, if you are one of the unfortunate users that have had JamKazam start then quickly flash and then nothing.  It probably is a corrupted file.  It may be a NTdll.dll file (like below) or a Kernell.dll file etc.  Anyway I tried everything possible to try and fix the file.  The only thing that worked was to get a fresh copy of windows 10. By clicking on Settings, Update & Security, Recovery, Reset This PC, Keep My Files, Cloud Download.  It took sometime but not as long as looking through these threads and trying everything else.  It worked great as soon as reinstalled JamKazam.


Faulting application name: JamKazam.exe, version: 1.0.0.0, time stamp: 0x6020dacb
Faulting module name: ntdll.dll, version: 10.0.19041.844, time stamp: 0xa9ac4e88
Exception code: 0xc0000374
Fault offset: 0x000e6a73
Faulting process id: 0x191c
Faulting application start time: 0x01d70e5cc91788c5
Faulting application path: C:\Program Files (x86)\JamKazam\JamKazam.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 0a03e801-4cd5-4f24-bc57-5f97f5d05670
Faulting package full name:
Faulting package-relative application ID:

I'm using a Macbook 2017 with Catalina and a Steinberg UR22C audio interface. 

I just installed the latest build 2.0 of JamKazam.

I'm following instructions on this page
https://jamkazam.freshdesk.com/support/s...tup-wizard

That looks like a website page. When I go there, it doesn't feature an audio gear link above the video gear, as in the instructions photo.

SEE ATTACHMENT

I tried going into the JamKazam app, and there, when I go to Account, the following page is blank.

SEE ATTACHMENT

Having a lot of troubles getting JamKazam setup, and if anyone can help me sort this out, I'd be grateful.

Doug

Attached Files

Thumbnail(s)
       

My biggest aggravation is trying to select one of my many JamTracks from the current user interface. I use a laptop connected to a 43" LG TV and it is very hard to get the cursor right on Page 2 or the Next Page > option to get to the next page. I would rather see a scrollable, single window to see all of my JamTracks. Or just make the font for the numbers and <> a little bigger? 

Anyone else frustrated by this? Any recommendations?

Thanks!

I am new to Jamkazam and so I think I might be asking a really stupid or obvious question.   I want to know what key the track is in but I can not see that information.  The app has the option to change the pitch by semitone but it doesn't say what the starting pitch/key it's in.   I want to sync the track with the music notion that I have.

What am I missing?

I'm puzzled by the multiplicity of volume controls.

There's the one under AUDIO INPUTS. Presumably that's my mic gain control and I set it so, when I play it's at the top of the green, maybe slightly in the red, and any more I'm clipping. And, once I get it set, I never change it on pain of death.

Then there's the one under PERSONAL MIX where I adjust the relative levels of the various participants that I hear in my headphones. Everybody has there own settings. If John Doe says I'm not loud enough, I ask him to adjust my level in his personal mix. I do not adjust my own volume in audio inputs.

Now there's the gray VOLUME button at the top of the screen. Is that a global volume for my headphones? So I use personal mix to adjust relative volumes of participants and global volume to adjust the overall level? Help for this button says "to adjust the master level for all musicians ... use the mixer button in the toolbar". There isn't a mixer button in the toolbar any more, though I think there used to be one.

There is Manage/Audio Settings/Pro Audio mixer. Maybe that's what used to be mixer button in the toolbar? I could do with some explanation of what these controls do - particularly whether they affect the master mix or the personal mix. If John Doe says I'm not loud enough, and he has my volume maxed in personal mix, and has his overall volume maxed,  is there something he can do so I don't have to increase my gain?

Hello,
To get better latency, I'm looking for musicians around Vancouver, BC, Canada. I've noticed that since Jamkazam is using a subscription model, that the latency issues of last year have improved a lot. So, I would think within 200 miles might work, so Seattle to Whistler to Victoria to Hope? This is all personal prefernce of course, so if you're in East Van that'd be best, and play bass, keys or vocals. I play drums well, electric guitar ok, and prefer indie, alternative, college rock. No metal or jazz.
Let me know, user name hollywoodcrash on Jamkazam.
thanks,

macOS Catalina + Jamkazam
Loop Back
Audio InterfaceroSonus Studio 1810C

Want to be able to play something from YouTube or iTunes and have all players in my JK room able to hear like I am  hearing it 
I know you can do in Windows...but I'm an Apple guy...