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+--- Thread: Not able to record (/showthread.php?tid=2049)
Not able to record - afntrn - 03-09-2021
Ever since I started paying for Jamkazam I have not been able to record my session. I have reached out numerous times but nobody seems to be able to help solve my issue. Any thoughts or ideas? I used File Manager to delete some of the old recordings but that did nothing either.
RE: Not able to record - Dimitri Muskens - 03-09-2021
(03-09-2021, 09:01 PM)afntrn Wrote: Ever since I started paying for Jamkazam I have not been able to record my session. I have reached out numerous times but nobody seems to be able to help solve my issue. Any thoughts or ideas? I used File Manager to delete some of the old recordings but that did nothing either.
>>>
Hi, only 'Gold' & 'Platinum' have recording features. Are you on either one?
RE: Not able to record - afntrn - 03-11-2021
(03-09-2021, 09:43 PM)Dimitri Muskens Wrote:Yes I forgot to say I am Gold and paying 9.99 a month but not getting what I paid for.(03-09-2021, 09:01 PM)afntrn Wrote: Ever since I started paying for Jamkazam I have not been able to record my session. I have reached out numerous times but nobody seems to be able to help solve my issue. Any thoughts or ideas? I used File Manager to delete some of the old recordings but that did nothing either.
>>>
Hi, only 'Gold' & 'Platinum' have recording features. Are you on either one?
RE: Not able to record - Dimitri Muskens - 03-11-2021
(03-11-2021, 12:20 PM)afntrn Wrote:(03-09-2021, 09:43 PM)Dimitri Muskens Wrote:Yes I forgot to say I am Gold and paying 9.99 a month but not getting what I paid for.(03-09-2021, 09:01 PM)afntrn Wrote: Ever since I started paying for Jamkazam I have not been able to record my session. I have reached out numerous times but nobody seems to be able to help solve my issue. Any thoughts or ideas? I used File Manager to delete some of the old recordings but that did nothing either.
>>>
Hi, only 'Gold' & 'Platinum' have recording features. Are you on either one?
>>>
In that case you're also paying for support. I advice you make use of that option.
support@jamkazam.com
RE: Not able to record - afntrn - 03-12-2021
Trust me I have put in multiple requests for help and so far nothing. Way less than I have paid for.
RE: Not able to record - UPC04539 - 03-12-2021
I know this brings you out of Jamkazam, but you could record with a DAW :
https://forum.cockos.com/showthread.php?t=158500
If you want to have individual tracks in the DAW, check my post for more info :
https://forum.jamkazam.com/showthread.php?tid=2062
RE: Not able to record - Jeff S - 03-20-2021
I have the same issue. I upgraded to gold plan just so I could record. My partner and I tried to record yesterday. The problem is with her tracks. They say "Missing Tracks" and "Pending Upload" We both left our computers on with Jamkazam open. It's been 16 hours now for a 4:21 song???