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Forum: Help with Mac Client Problems
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Forum: Rehearsals with Choirs or Large Groups
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  March Update and Catalina 10.15.4
Posted by: corbyfine - 04-01-2020, 04:58 PM - Forum: Help with Mac Client Problems - Replies (2)

I downloaded the new version of the app and it will NOT load!

Getting this error: 

“JamKazam” cannot be opened because the developer cannot be verified.

macOS cannot verify that this app is free from malware

Please help - jam session tonight!!!!


  No session audio inputs on Focusrite Scarlett 2i1
Posted by: Jeroen Heijne - 04-01-2020, 04:34 PM - Forum: Help with Audio Gear - Replies (1)

I can't get my Focusrite Scarlett 2i2 properly installed. The app will install my soundcard, run tests properly (green light on latency), but wont let me add session audio in- and outputs. Any idea how to fix this?

Windows is all up-to-date, newest drivers on the Focusrite Scarlett as well. Nothing else like firewall or virusscan troubles.


  Can import VST plugins but can't hear them
Posted by: cattlegrid_79 - 04-01-2020, 04:31 PM - Forum: Help with Audio Effects Plugins - Replies (5)

Hi all

I have had no trouble getting my audio hardware up and running and can create sessions no problem. I have audio signal coming through. However, when I add a VST plug in, I'm not hearing it. It adds to the track fine, but makes no difference to the sound.

I've attached a screenshot here: https://imgur.com/a/74wYm5w

Any ideas?

Thanks


  Using Dual Cameras
Posted by: jamjam - 04-01-2020, 03:50 PM - Forum: Multiple Cameras - Replies (2)

Sometimes in giving a lesson, you need to show your fingers (eg playing piano) and your face. JamKazam has a beta mode for that!
When the video opens from the menu you will see the option to open a second camera - if available. You can keep both cameras open or just fast switch between them. You can also flip the camera image, which is necessary for correct view when looking down. Experiment with it and posts your findings here!

   


  ASIO4All Problem
Posted by: Suedseele - 04-01-2020, 02:58 PM - Forum: Help with Audio Gear - Replies (7)

Has anybody a positiv experience with ASIO4All device? I cant use it. I get only 'NoLatency' in the device check. Do I something wrong?

Regards Stefan Smile


  Two Newbie Account Problems!
Posted by: wyvern - 04-01-2020, 02:14 PM - Forum: Help with Windows Client Problems - Replies (3)

I am trying to get up and running with JamKazam. It looks like a great system!

I have two problems. Firstly, I noticed a  'typo' in my identity email address. I corrected this and clicked on the Update button. Although the client said that a confirmation email was sent to the new address, it never arrived. I have tried this several times.

Secondly, instead of the usual 'grey person' I thought it would be nice to have a mugshot of myself as the avatar. I got the following message:

App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.

Does this mean that the image was too large? What size is recommended?


  Which Windows drivers to use?? Built-in or Presonus Audio interace drivers??
Posted by: RichardKazzab - 04-01-2020, 02:43 AM - Forum: Help with Windows Client Problems - Replies (2)

What is the best Windows 10 drivers to use? I tried the built-in ones and could not find out how to adjust the input block size, so I installed the Presonus audio interface drivers with the Universal Control app. Says now my latency is much better than before, but I can't hear anything in the sound test! Already disabled direct monitoring. 
Thanks.


  Impossible to set up
Posted by: jacksband - 04-01-2020, 12:21 AM - Forum: Help with Audio Gear - Replies (9)

Does anyone else have all these issues, latency is fine I/o doesn't pass, while setting up program locks up, it is just one thing after another. I have a Zoom UAC-2 USB 3.0 interface, I can't get it to work. Message says chat mic not set up, I don't want a chat mic I have a mic hooked up via the audio interface, help link completely broken, no support whatsoever, Concept is grerat but execution sucks


  recommended low latency low cost audio interfaces
Posted by: Toracat - 04-01-2020, 12:13 AM - Forum: Help with Audio Gear - Replies (16)

I'm helping a friend figure out what audio interface to get to use with Jamkazam. Budget is always a concern. It seems like the interfaces I'm seeing recommended are legacy gear now (e.g., Steinberg CI1 and Behringer UMC202). Would you recommend any currently manufactured interfaces? I'm using a K-mix (https://www.keithmcmillen.com/products/k-mix/) or my Zoom H6, both of which are in the "yellow" ranger in terms of latency. Thank you! 

BTW, if there's a list of recommended interfaces, I apologize for posting. I haven't found it yet.


  Increase number of open session listed
Posted by: mabalot - 03-31-2020, 11:02 PM - Forum: New Feature Requests - No Replies

Increase the number of open session listed in the "current, active sessions" window. Then sort them by "Musician Access"