+- JamKazam Forums (https://forum.jamkazam.com)
+-- Forum: Jamkazam Forums (https://forum.jamkazam.com/forumdisplay.php?fid=1)
+--- Forum: Help with Windows Client Problems (https://forum.jamkazam.com/forumdisplay.php?fid=10)
+--- Thread: Two Newbie Account Problems! (/showthread.php?tid=87)
Two Newbie Account Problems! - wyvern - 04-01-2020
I am trying to get up and running with JamKazam. It looks like a great system!
I have two problems. Firstly, I noticed a 'typo' in my identity email address. I corrected this and clicked on the Update button. Although the client said that a confirmation email was sent to the new address, it never arrived. I have tried this several times.
Secondly, instead of the usual 'grey person' I thought it would be nice to have a mugshot of myself as the avatar. I got the following message:
App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.
Does this mean that the image was too large? What size is recommended?
RE: Two Newbie Account Problems! - HellKiller - 04-07-2020
Check your spam folders in your email client, otherwise, I might worry that someone compromised your email they sent it too.
(04-01-2020, 02:14 PM)wyvern Wrote: I am trying to get up and running with JamKazam. It looks like a great system!
I have two problems. Firstly, I noticed a 'typo' in my identity email address. I corrected this and clicked on the Update button. Although the client said that a confirmation email was sent to the new address, it never arrived. I have tried this several times.
Secondly, instead of the usual 'grey person' I thought it would be nice to have a mugshot of myself as the avatar. I got the following message:
App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.
Does this mean that the image was too large? What size is recommended?
I don't know what size is recomended but yeah that is most likely what it means. I haven't this myself but I think you probably are right on your guess.
RE: Two Newbie Account Problems! - wyvern - 04-07-2020
I have checked my spam folders, but there was no sign of the email. I can certainly receive emails that I send from my other accounts. External emails are also being received as usual.
The image was only 45.3 KB in size, which is pretty small, and I wouldn't have thought should cause a problem
RE: Two Newbie Account Problems! - HellKiller - 04-08-2020
Sorry, I have no more ideas on a solution to your issue.