How might one go about helping to test a beta version?

I'm a software QA engineer by trade. I can't guarantee I'd be able to thoroughly test all features, but I will say that any bugs I file will be written clearly and contain the necessary repro steps. I'd be testing JamKazam betas on Mac, though I also have many years of experience testing software on Windows.

My main target would be to have my four-member band rehearse and livestream from JamKazam, so I'd be making sure that all four of us had the same version.

Thanks!

Hi my default directory where the recording session was set during the installation is full (and I don't have access to delete files, as Im on a job computer).

How can I change the saving directory?  I also have reinstalled it to see if I skipped it during installation but it is simply configured by default.

Regards
Fran

is the x32 rack a compatible audio input? if it is, can anyone talk me through getting it recognized and set up? thanks!!

I found an old JamBlaster.

It should still work, right?

The power supply is missing. Can somebody please provide me with the specs?

Thank you!

Anton

We are in the process of re-creating all of our help docs. They were lost when the place where we were hosting these docs shut down.


Getting Started

• Minimum System Requirements
  

• Understanding Your Gear: https://www.youtube.com/watch?v=Z1GxCljtdCY
  
• Setup Wizard Step 2 - Select & Test Audio Gear with Built-In Mic: https://www.youtube.com/watch?v=L36UBkAV14c
  
• Setup Wizard Step 2 - Select & Test Audio Gear with Audio Interface: https://www.youtube.com/watch?v=PGUmISTVVMY
  
• Setup Wizard Step 3 - Configure Tracks: https://www.youtube.com/watch?v=SjMeMZpKNR4
  
• Setup Wizard Step 4 - Configure Voice Chat: https://www.youtube.com/watch?v=f7niycdWm7Y
  
• Setup Wizard Step 5 - Turn Off Direct Monitoring: https://www.youtube.com/watch?v=-nC-D3JBHnk
  

• Understanding Your Gear: https://www.youtube.com/watch?v=NiELWY769Tw
  
• Setup Wizard Step 2 - Select & Test Audio Gear with Built-In Mic: https://www.youtube.com/watch?v=7-9PW50ygHk
  
• Setup Wizard Step 2 - Select & Test Audio Gear with Audio Interface: https://www.youtube.com/watch?v=7BLld6ogm14
  
• Setup Wizard Step 3 - Configure Tracks: https://www.youtube.com/watch?v=SjMeMZpKNR4
  
• Setup Wizard Step 4 - Configure Voice Chat: https://www.youtube.com/watch?v=f7niycdWm7Y
  
• Setup Wizard Step 5 - Turn Off Direct Monitoring: https://www.youtube.com/watch?v=-nC-D3JBHnk
  

• Playing in a Session: https://youtu.be/z_XZ5xoHdCw
  
• Creating a Session: https://www.youtube.com/watch?v=EZZuGcDUoWk
  
• Finding an Active Session to Join: https://www.youtube.com/watch?v=xWponSJo-GU
  
• Working with Recordings: https://www.youtube.com/watch?v=Gn-dOqnNLoY
  
• Using Backing Tracks & Loops: https://www.youtube.com/watch?v=ipzonGK88-I
  
• Using the Distributed Metronome: https://www.youtube.com/watch?v=rfz1b91liW4
  

• Using JamTracks in the Windows or Mac Desktop Apps: https://www.youtube.com/watch?v=askHvcCoNfw
  
• Using the JamTracks iOS App: https://www.youtube.com/watch?v=-rHfJggbgqk&t=1s
  

• How JamClass Music Lessons Work: https://www.youtube.com/watch?v=6lICn4g5X-Q&t=3s
  

• Very Cool Product But Not Currently in Inventory or Production Due to Cash Shortage: https://www.youtube.com/watch?v=iteR0ciRhtw
  

The help links in the Mac app are broken as Desk.com has closed down.   Also, some of the YouTube links don't work. And, many of the videos on YouTube don't play audio on my MacBook Pro macOS 10.13.6 High Sierra.The majority of thee videos play without sound.

I am trying to set up an account on my computer using Windows.  I don't have an Apple phone or computer so have to use Windows. I get to I am a robot and can click on the bicycles (for example) but when I press verify nothing happens. I have tried this at different times over the past 14 hours, and I get nowhere. I am not signing in through Facebook but downloaded the app. Any suggestions? By the way I had no problem verifying to register for these forums. Thanks

Hi, we had great success yesterday with very low latency. Today however when I open or join a session the app crashes.
Anyone had this experience and managed to solve it?

My piano is downstairs in my living room.  My Mac Mini is upstairs in my office, connected to the router with a short Ethernet cable.  I don’t have a laptop.  Would it work to connect the audio interface to the computer with a 25- or 50-foot USB repeater extension cable?  Or do I have to buy a laptop and an long ethernet cable?

Hi: Is anybody using a consumer type USB soundcard like soundblaster with Jamkazam?

Jamkazam doesn't recognize my soundblaster USB Card. SoundBlaster operates fine with my DAW and every other audio apps I have but not Jamkazam

When I go to the drop down menu to configure new audio software Jamkazam only shows my internal (realteck) card but not my USB card.

I've been inside windows and even disabled the realeck card and Jamkazam still recognizes it.

I've even tried reinstalling Jamkazam and creating a new account.

Anybody?