Cannot Upload Avatar Photo

[AimeeB]

Hello, 

I have tried uploading an avatar photo both online and in the windows app. In both cases, when I click Upload and immediately get a nonsensical error message: App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.   It won't even let me select a photo. 

Is anyone else having this issue? Am I just doing something wrong? Any workaround recommendations? 

Thanks in advance.

[Gregamyra]

AimeeB,

I too had the same problem for the longest time. Then I randomly tried it again and it worked. So, while this is a less-than helpful reply, just keep trying. I was on the Web version when it finally worked I think.

Sorry no specific workaround.

Greg

[AimeeB]

Thanks, Greg. I'll just try now and again. 

[mgrant]

I also have this problem. I tried both on the Windows 10 Client and via the web interface.

[kkboelter]

Same problem---any solutions JamKazam staff??

[allhookedup]

Thanks for bringing this topic up, I'll stay tuned for a solution.

[davidself1001]

I'm having the same issue. I get this error: App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.

[PMiller]

I'm having the same issue.  I get this error:  App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.

Sames

[joec]

Me too..  Same issue.....  "AhUoVoBZSLirP3esyCl7Zz exceeds the limit."  

I was successful in changing my Avatar on this support forum, but it didn't go over to the application.  I tried again in the application and got the same cryptic message.

[Griz Ruiz]

Have same issue, have been trying for days on both app and web client.