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Cannot Upload Avatar Photo
#1
Question 
Hello, 

I have tried uploading an avatar photo both online and in the windows app. In both cases, when I click Upload and immediately get a nonsensical error message: App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit. Huh  It won't even let me select a photo. 

Is anyone else having this issue? Am I just doing something wrong? Any workaround recommendations? 

Thanks in advance.
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#2
AimeeB,

I too had the same problem for the longest time. Then I randomly tried it again and it worked. So, while this is a less-than helpful reply, just keep trying. I was on the Web version when it finally worked I think.

Sorry no specific workaround.

Greg
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#3
Thanks, Greg. I'll just try now and again. 
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#4
I also have this problem. I tried both on the Windows 10 Client and via the web interface.
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#5
Same problem---any solutions JamKazam staff??
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#6
Thanks for bringing this topic up, I'll stay tuned for a solution.
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#7
I'm having the same issue. I get this error: App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.
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#8
(04-04-2020, 02:37 PM)davidself1001 Wrote: I'm having the same issue.  I get this error:  App: AhUoVoBZSLirP3esyCl7Zz exceeds the limit.
Sames
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#9
Sad 
Me too..  Same issue.....  "AhUoVoBZSLirP3esyCl7Zz exceeds the limit." Sad Angry 

I was successful in changing my Avatar on this support forum, but it didn't go over to the application.  I tried again in the application and got the same cryptic message.
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#10
Have same issue, have been trying for days on both app and web client.
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