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  Troubleshooting: isolating latency issues
Posted by: Cavery1962 - 05-20-2020, 08:04 PM - Forum: Help with Live Jamming Sessions - Replies (10)

Hi,
     I have been trying to use JamKazam to play with one other musician but the latency issues make it virtually unworkable.  He is using an electronic drum kit with a plug in on a mac and I am using a guitar and Mic through a Presonus Audiobox iTwo on a windows laptop.  We are both using WIFi but very close to the router.  When we try and play we can almost manage to play in time on slower songs but even then there is a noticeable variation in tempo and the faster the tempo the more unworkable it becomes.  When we connect we both have a green light on the latency indicator on our own connection but the Other person is showing as red. I have followed all the advice regarding improving performance at my end (apart from using wired connection as that is not available) as has he.  So my question is how do we identify what part of the connection is causing the problem.  When I worked in IT there was an ITIL process called the Technical Observation Post which was a way of tracing a fault by observing each element to isolate the problem, but I don’t know enough about Jamkazam and latency to do this.  
Any thoughts or suggestions would be welcome.

Chris Avery


  Zoom Q2N audio function problems
Posted by: sbmackie - 05-20-2020, 07:59 PM - Forum: Help with Audio Gear - Replies (1)

Set as webcam.  Works fine for video.  Is seen and selected as audio source in step two of the six step audio setup, but not seen during testing of same.  Two messages:  one says gear's not good enough, another says no audio source detected, and to try reconnecting source (Q2N) restarting sowfware.  Same result.   The associatate help link isn't functional either.

Any suggestions?  
Thanks


  automatically subscribe to your own threads
Posted by: benwades - 05-20-2020, 07:41 PM - Forum: Miscellaneous - Replies (1)

Hi,

So i've created several threads on here. But i came back after a couple of weeks to find people have responded to them.  I was checking why i didn't get notified of this. I found that I have to manually subscribe to my own threads that I have created (ie i see it below now)?  I would have thought by default my own threads I've created would automatically be checked as "subscribed" below to where i'd get notifications. Maybe there's a setting but I can't find it.  Maybe the admins can find a global setting.  Let me/us know.  Thanks.  if not, i'll have to remember to click that radio button manually everytime I create a new thread, or if I forget, then I'll just never get notified and find my responses on my own weeks down the road lol.


  Playing MAC to Windows??
Posted by: herman - 05-20-2020, 05:42 PM - Forum: Miscellaneous - No Replies

When playing MAC to MAC all goes well ( latency and Jitter)
But when MAC to Windows we can only play together when video on MAC only. Latency at levels to 300+ and Jitter also in RED. But also with levels  that jump constantly significantly.
See attachment
What to do to improve?



Attached Files Thumbnail(s)
   

  Teachers Using JamKazam for Lessons?
Posted by: Dennis B - 05-20-2020, 05:14 PM - Forum: Miscellaneous - Replies (1)

I'd be curious to hear from anybody who is teaching lessons online using JK. 

I began teaching my lessons online in mid March when this whole Covid-19 mess hit - over night things had changed from teaching in my local studio in a music store here in Boulder, CO to teaching at home online.

I use everything .. whatever the student is comfortable with - Zoom, facetime, Skype, Google Duo etc ... but those apps really have limitations.

I then heard about JK - and went about getting it set up.  I see all sorts of potential with it.  The biggest drawback is it is not easy for those to set up who are not well versed in the ways of computer audio and DAW operation.  Most people do not understand many of these basics. 

If it is not *easy* for students to set it up ... it will never be used widely by the music student population.  I'm not trying to be negative here ... I want this to be a workable option.  I'd even pay a monthly fee if I could teach my lessons with JK and all my students could use it without the hassle of getting everything set up.  BUT - it's got to be EASY!

So I've been using it with 1 student and we have been playing some classical guitar duets and it works pretty well.  But he is techno-savy and he stuck with it until everything was working OK.  He is a programmer and his comment to me was "this is not ready for prime time".

So I passed on the info about JK to another student who is in his 70's and retired and also somewhat technically inclined with computers.  He said he wasted 4 hours trying to get JK to work on his PC with his UAD Arrow interface - frustrated and felt he had wasted valuable time.  This is NOT the kind of experience I want my students to have because it reflects poorly on me.

On the other hand - when using JK - I can speak and the other person does not get cut off - the full duplex aspect seems to work quite well.  The results are way better than the above mentioned apps.

When going to jamkazam.com and clicking on the JamBlaster or JamClass links - they lead nowhere.  many of the links in the JK a[pp lead nowhere - This just looks really bad and unprofessional.  Again I not trying to be a jerk - I'm trying to offer some constructive criticism.  I think the JK people are really onto something ... but it's gotta be more solid and easy to set up.

Any other teachers out there that can share their experience and tips with JK and teaching?

I've yet to try to join any random jam sessions online but would like to in the future.

Thanks for listening!
Dennis


  jamtracks not working after update
Posted by: schmidt61059 - 05-20-2020, 02:24 PM - Forum: Help with JamTracks - Replies (10)

After the last update, my jamtracks will not load. The app freezes. I tried clearing the cache. It tries to reload the track but then freezes at authentication. Anyone else having this problem?


  An Alternative
Posted by: frank.kirschner@gmail.com - 05-20-2020, 02:48 AM - Forum: Miscellaneous - Replies (2)

After many hours spent over a week or so, I give up on JamKazam.

Then I stumbled on sofasession. It loaded right away, worked the first time, and everything was simple and functional.

If your group is having problems with JamKazam, I suggest you try sofasession.


  mac update
Posted by: benwades - 05-19-2020, 10:57 PM - Forum: Help with Mac Client Problems - Replies (4)

SO there's an update today.  https://forum.jamkazam.com/announcements...T23tlTkEnY

But I opened my mac version and there was no update i noticed. So I went to the download site and reinstalled, but it looks like it might be the same version as yesterday for mac. mac build 1.20 v1.0.3674 is what i've got. My PC version updated just fine.  Anyone else know if this is the updated version or not and is there a way to get version numbers on the changelog? 


  Jam session issues, I cant hear other players voice or instruments
Posted by: geddy1001 - 05-19-2020, 09:00 PM - Forum: Help with Live Jamming Sessions - No Replies

Hi folks

So here is my situation:

I was jamming with 2 other folks
They could could hear each other both guitar and chat
They could hear me both guitar and chat
I could not hear them, eitherthe  guitar nor chat

I am currently using a Komplete Audio 2 and a PC , set to Input one for my guitar and the output set as "Chat microphone" through the little microphone built into my headphones. 

I was hoping anyone had any ideas/suggestions. Thanks!

Derek


  Client ap is too teeny
Posted by: JeffinPoulsbo - 05-19-2020, 06:11 PM - Forum: Miscellaneous - Replies (1)

The JK client ap is so teeny on my screen I can barely make out the text. It fills the entire laptop but the images of each component is a font size 5 or less. It is fine on the web and appears to mirror the client ap in design. Can I adjust the size of the client ap display so it is legible for a geezer?