I play with a 4-piece band and we are using JamKazam to rehearse during lockdown. We all live within 10 miles of each other and are all using wired ethernet connections. The other 3 band members experience very little latency between them, but I seem to have a much greater Internet latency and one that varies wildly from about 20ms to over 100ms. I use the same ISP as 2 of the other band members. 

I am using a Behringer UM2 interface and a MacBook running Catalina. My interface latency is 10ms, using a frame size of 2ms. This is not great but within usable limits.

I have tried leaving JamKazam and doing an internet speed test, using one of the publicly-available test sites. Having done this a few times, the results are always around 20Mb/s downstream, 1.8Mb/s upstream and a ping latency of around 15ms (to a server in London, at least 70 miles away). This looks as though my internet connection is OK.

Lowering my outgoing bitrate to 128kbit/s improves things a little, but not sufficiently.

Can anyone please suggest what I might do to diagnose or fix this problem--or is it simply that there is a poor internet service in my neighbourhood?

Any suggestions much appreciated.

Need help with online jam latency issues. Dave B

Hello,

I brought a brand new Behringer UMC404HD two days ago, and downloaded the drive from its website. In Jamkazam it shows WDM driver, not ASIO. Is this expected? I use Windows 10 64bit.

Any information will be greatly appreciated.

W.H.

Devs..

Can you please suppress the feedback window that comes up every time we Leave the session?  It is cumbersome and an extra click. As a user, I want to leave a session without interruption. Is it safe to say under the current circumstances you are getting plenty of feedback from other sources? one less window to click on would be nice.

Thanks

Just having issues when I play a jam track with others they crash and have to join again.  Anyone else have this problem.  I tried resyncing

Hi,

I have just set this up and dived into my first online session.  Quality of sound seemed OK but I was getting an echo on my bass - just one repeat, not a fading echo.

My traffic lights were all green apart from latency which was yellow and saying 11.4ms.  Is that what I'm hearing, the difference between me playing the note and hearing it come back 11.4ms later or something else?

Any ideas for improving it would be great.  I'm using a wired ethernet connection snd running a Behringer UMC202HD on a mac and so don't seem to have much scope for tweaking latency.

thx

Hi,

I am new to Jamkazam and play Pedal Steel Guitar, is there any way I can specify my instrument in my icon correctly.

The Instrument selection options I have seem to be electric guitar or other

Is there any way to better define my instrument for others to know what I play when joining sessions ?

Many thanks,
Alan..

I looked at the JK Help Forum, found an _empty thread about how to to set router.

I'm trying to get rid of the "hairpin error" but other threads mention running network test.

Where is that? I can't find it in the app.

Also some links in the app go to non-existent webpage.

Thanks for anyone who can point me in right direction.

Hi guys, 
Just a tipp. There are apps that can use your phone as a webcam via Cable as well as Wifi. The video quality is depending on the phone very good. Only issue is it loosing connection but if you dont touch it, it rarely does. Using it (IVCam in my case) for a few sessions now and loving it.
Of some of the apps there are free Versions but even the pay versions are cheeper than a new webcam.  

Greetings,
Christian

Hi,

This is a bug report, not a new feature request. In our rehearsal last night, I used the Record feature to record one of my vocal quartet's songs. After I stopped recording, there were 5 .wav files in the Recording subfolder, one for each of our voices and a mix file. After I exited JamKazam, there were only 3 .wav files. The mix file, and my vocal file, were missing.

Fortunately I had copied the files out to another folder before exiting (I had seen this bug before!). I'm guessing that JK is doing some "clean up" upon exit. I really don't care about the mix file, but deleting the session host's audio file is clearly a mistake.

Thanks!

(05-21-2020, 05:41 PM)mhholmes Wrote: Hi,

This is a bug report, not a new feature request. In our rehearsal last night, I used the Record feature to record one of my vocal quartet's songs. After I stopped recording, there were 5 .wav files in the Recording subfolder, one for each of our voices and a mix file. After I exited JamKazam, there were only 3 .wav files. The mix file, and my vocal file, were missing.

Fortunately I had copied the files out to another folder before exiting (I had seen this bug before!). I'm guessing that JK is doing some "clean up" upon exit. I really don't care about the mix file, but deleting the session host's audio file is clearly a mistake.

Thanks!