Hey folks fighting with Comcast and high Jitter, High Latency and inability to connect to much....(This may help with other Cable ISP's as well!)

I've been working with my buddy going through option after option including swapping out Audio Interfaces, computers,  I/O devices, USB etc with no luck.......................I would see 40+ms  and jitter in the red constant from him.  He lives 10 miles away!!!!

First things....

1. He has Comcast with 250Down and 10Up
   
   
2. He owns his modem which is provisioned and works normal on LAN in home - Motorola SBG6580-G228
   
   
3. Modem was acting as NAT for LAN behind a 16port Giga Switch
   
   
4. Computer was always hardwired to LAN
   
   
5. All USB Audio Interfaces (Scarlet, Zoom, Steinburg) would not perform with less than 20ms of latency and jitter through the roof to the point of inablility of playing.  (hes was that guy who would join a room and cause the session to crash and make us all reboot just to get back in!)
   
   
6. Anyway!!!!
   

This is my first attempt to setup Jamkazam and I'm struggling to get past Test Network. I have the port forwarding setup 12000 to 12010 both in preferences and in my router. I'm getting the "No network test servers are available" error message. Are test servers up and running or does this error indicate that I have another kind of setup issue?

Every time a user who i don't know joins a session username "KennyO" JamKazam freezes and crashes. They keep joining lots of sessions and leaving. Hopefully, this is just a bug and coincidence and not that someone is being malicious by purpose?

Can you block a user from connecting to you if you are not the host of a room?

Is there anyone using the iConnectivity Audio 2+ interface with Jamkazam?
I own one but I cannot get any sound from Jamkazam playback, I have another interface but the latency is 14ms.
iConnectivity tech support is trying to assist through email, but I may have to purchase another audio interface and put it between the iConnectivity Audio 2+ and my Laptop.
Thanks in advance

I am using a Focusrite I/O and my ISP is Comcast Infinity, hard wired directly to the modem.  When I start a session, my latency is 42.6 ms before doing anything.  It is always this exact amount, so I think something isn't set up correctly.  When I run a speed test is usually shows about 21ms, with 200- 350 mbps download and 11 upload mbps.  Anyone have any suggestions.

Mike

Hi, I'm trying to set up Jamkazam on my MacBook Pro, but it does not recognize my keyboard. I know the keyboard works because it plays fine in Logic, and my M-Audio interface works too because I can hear sound in Logic through the headphones connected to it. But when I go to "live tracks" in Jamkazam and play a few notes, nothing registers, and when I try to record, the recording is just silent. Anyone have any ideas how I can get Jamkazam to recognize my keyboard?
Thanks,
Nick

I have been trying to live broadcast for a few days now with very poor results.  I have tried both facebook and youtube.  Here is what typically happens.  The video pauses and I get errors saying that the video feed is not smooth (or something like that).  The audio either doesn't work or it is choppy at best.  Jamkazam crashes and says it can not get control of the video window.

Overall, I can not get this to work.  Are others having the same problem?  Is there a work around or solution to this?

Hi
I've just tried to set up JamKazam using a Focusrite Scarlett 616. I can see that signal is going in and latency is fair but when I click the play button - nothing.  I'm going into a MacBook Air Retina 2016 - is this a known problem?  I can get no sound on playback at all.
Like many others I'm experiencing a degree of frustration!

How do I use JamKazam without an audio interface?
I just want to use the built-in mic in my laptop for input and headphones for the output?  On step 2 of the setup there is no option for that.
I'd also like to just use a USB mic instead of the built-in mic.

I have been testing JK today and whilst my drummer had no issues with his gear, mine seemed to never be able to receive a signal from my interface. 

- I am using a Behringer FCA610 
- I had my bass guitar plugged into channel 1 and 2 (tried both in the test) 
- I am running a Macbook Pro 2016 w/ Catalina 
- My connection train is - Firewire - adapter - USB C adapter - Mac. 
- I have never had a problem with my interface on Logic, Garageband etc. 

I feel like I have tried anything and I am new to the platform today, so I thought I would see if anyone could help offer any guidance. I see that certain interfaces don't seem to work with JK so I assume it could be as simple as that. 

Any help would be greatly appreciated!