Hi folks,

I'm trying to help a buddy get set up on Jam Kazam and running into an issue.  His Focusrite ASIO USB driver is not being seen by Jam Kazam when he tries to add his audio gear. Only seems to find the windows defaults. We have verified that he has properly installed his Focusrite Scarlet Solo 3rd gen, and that Windows 10 is using the correct driver. He can play his Bass via an amp simulator on the same machine with no problem.  I have the same exact setup as him and have no issue. Any thoughts?

Greetings...
I have a question:  Why does the Jamkazam setup dialogue offer a different device for 'OUTPUT' than the input.  When adding a new device 'audio profile' after scanning for devices, the user can choose devices from a dropdown list for the INPUT(s).  After that device is chosen, the user is offered a chance to adjust with an ASIO panel, then suggests to 'Rescan' the device after adjustments are made.  After that, in the adjacent panel for 'OUTPUT,' it offers similar user-input-functionality in that it appears that the user could select another device for the output that is different than the one for input.  It offers 'Same as Input' as well.  If I were developing the product, I would make sure that this choice never appears since PC architecture does not allow a single application space to use two different pieces of hardware, (this is because of the way Windows deals with devices and drivers in something called a 'Hardware Abstraction Layer" or 'HAL'). 

I'll try to answer this myself...
I'm ignorant with regards to the method that Apple (Mac) uses for processing software instructions to hardware peripherals, but I would conjecture that the software options are presented to users on either platform, even if they are not applicable for PC (Windows) users, and therefore, for users of the Mac, they actually CAN select a different device each for Input and Output.

Mac users?
Please comment....
Thank you!

Brion Bell - Relative Noob to JK, [However... 37 years of computer science experience; 57 years of music experience; 23 years of electronic music experience.]

Hi,

I am connecting to JamKazam with a Behringer Xenyx Q502USB mixer. I am able to connect and hear Jam Tracks. However when I set up a session, I can hear those that join the session, but I cannot hear myself, and they cannot hear me. I play an acoustic / upright bass and am connected to the mixer via the Mic port. My questions are:

1.   Does anyone know if the Behringer Xenyx Q502USB mixer is compatible with JamKazam?
2.   If it is, does anyone know the magic settings to help make it work?
3.   If it is not, does anyone know a good / inexpensive mixer that is compatible that I can use.

Thanks for your help.

Steve (A Rookie JamKazammer)

I am new and when I try to text my equipment for latency, it doesn't even see my interface.  The detailed help link is down.  I have the Universal driver that comes with the presonus interface.  I cannot ASIO listed in any of the drivers in that Universal driver group.  What am I doing wrong?

>>>
OK friends, looking for some Windows insight here myself this time.

Trying to aid a colleague in the UK but we keep running into the same issue. 'Remnants' of an earlier installation blocking a fresh install.

He has a desktop/tower machine running W10 and had JKZ installed and - sort of - working back in march with v1.0.3698.
Since then an update went south and after a lot of trial and error he gave up on JKZ.

Now, trying to get back into the game he has de-installed the non-functioning client, scanned his system, both manually and with some tools, for remaining files (there were none), did a registry scan and clean and manually deleted the JKZ folders in the two(?) known locations under AppData. Rather thorough I would think.

However, trying to reinstall JamKazam from a freshly downloaded current .msi gives the puzzling error that the prior version (v1.0.3698) cannot be removed upon which the install hangs.(??!)

Any insight would be greatly appreciated.

D./

Hello,

view days ago I could change the "Maximum Outgoing Music Bitrate"  and the the frame size manualy in the JamKazam-Gui under: Manage - Audio  Settings - Audio Booster like it was presented by Oz Saunds in the YouTube-Video https://www.youtube.com/watch?v=vWMk4iqhNwE&t=521. It seems to be not anymore possible to change these settings under Manage......

Today I was about to help a friend in a remote telcon how to reduce his latency. Now it seems, that a lot of possibilities to change settings have been changed. Is there a description of changes in the last ten days?

Thanks, Jakob

I just purchased a Focusrite Solo, 3rd Gen that I’m using on my Windows 10 Desktop. Jamkazam recognizeds the ASIO but shows no latentcy and then I only get green or yellow following that in I/O setup. After I uninstalled and reinstalled the software it is now Red on latency and red on I/O. What am I doing wrong? How can I fix?

I think the Upcoming Jams page desperately needs a "Search" box similar to the one in Open Jams.  It takes ages to go through all the active and outdated posts that are on there!!  

Hi , 
i'm from Italy with Fastweb connection 100 Mb .

I've placed all the forwarding possible on router , but when open a session with 4 frineds , i didn't hear no sound from some of them .

Sometimes i hear people far away from me ( ireland, Spain ) but my firend that is 100 meter from my home is grayed . 

Other time i can jam with two friends in my city  but other times not . 

Is there anyone that has the same issue ? 

When trying to test network , comes up the warning about port number changing packet ......


I'll be glad for every kind of help about this .

Mauro

Hello,
although I have still some technical issues with my audio interface plus some connection problems (regarding IPv4/IPv6) I managed a session with two friends of mine.
Afterwards I felt so happy and I realized how much I missed playing music with other people in those Corona times.
I want to thank you for that, people who are running Jamkazam.
(I have also donated)

Best regards