I have tried installing the app several times on Windows 10 Pro and it will not install.  The installation windows comes up and says it is preparing to install, but it never does. Any suggestions? 

Thanks,
Mike

Any ideas on why this happens or how to fix it?
Thank you!
TOG

Is anybody able to get acceptable latency using a Mac Mini (2020) and a Focusrite Scarlett 2i2?

Hardware:  new 6 core i7 with 16BG memory and MacOS 10.15.6
Focusrite Scarlett 2i2 third generation
Jamkazam latest release, latency patch installed, frame rate at 1

Best I can get is 17.9ms for audio interface latency with focusrite.  I can get down to 7.9ms with 4 year old Presonus Audiobox i2. Still not quite usable, but better

Bonus question - any idea  why the performance of the Scarlett and the Audiobox would have been almost exactly the opposite on the MacBook pro (2015) I was running before? Core audio performance on the Jamkazam interface is green.

Focusrite support has responded but has nothing to offer so far.

My webcam had been working OK, but today when I start a session I see nothing but solid black on the video screen.  I resynced, ran the video test, and there the webcam functions properly.  Closed JK, reopened, but same issue.  Evidently I've mistakenly changed some setting, but I'm unable to pin anything down.  Any suggestions?

Hi, just looking for a little help.
JamKazam approved my audio setup, everything seems to be working.  I want to record myself with a backing track.  I can record myself alone (not within a session) and it plays back ok.  However, the tutorials show a Make A Recording button when one initiates a session.  My screen is blank where there is supposed to be the Make a Recording button.  Can anyone tell me why that might be?

Thanks so much!
Travis

Hi. I'm a fairly new jamkazam user. I have a focusrite i2i interface. My husband and I play banjo and guitar into two mics connected to the focusrite. We're trying to figure out what headphones to get. I think we need to have similar phones so we can get the right balance of sound over the phones and live sound in the room. I like to hear a lot of live sound as you do with earbuds, but I don't have any decent ones. We tried some AKG K245 "open back" headphones. They're okay, but I think I'd prefer something more open.
So I'm looking for recommendations. What are other acoustic players using?
Thanks!
Maxine

Brand new at using jk, in general it is working great.
When connected, others hear my mic in one speaker and my instrument in the other speaker.

I’m using scarlett 2i2 with mic in one input and mandolin in other input
I hear myself in both side of my head phones. 
Any suggestions to fix this.

Thanks

So I'm working on getting my interface (Behringer UMC1820) and JamKazam working together and I keep getting an error saying that the input and output sample rates don't match. One is 44100 and the other is 48000. I can't figure out how to change them in either the JamKazam settings or in the UMC control panel. 

Any idea what I'm not doing correctly? 

Thanks!

Hi, I've just gone back into JK after a while and seen the 'auto device configuration' in the settings menu.

When I click this it comes up with three Behringer models (I am using a UMC202HD) but whichever one I click on it says something like 'device not found, please plug it in'.

This seems weird as the fact that it pops up with the Behringer choices suggests that it can see my device but it doesn't want to do anything with it.

Am I missing something here?

Thx

My songwriting partner & I have been banging our heads against JK since the start of the pandemic, and only in the past few weeks gotten it to work at all (he lives out in the desert and he had issues with the way his ISP had him set up; he needed to get a new router).

We're still having latency/jitter issues, but have been making incremental improvements.  We both got Focusrite Scarlett 2i2's, and installed their Mac driver to reduce latency.

I followed Eric McQuaid's instructions on how to have GarageBand's output feed into JK (see below - thank you!)
I was expecting an increase in my own latency, and surprisingly it's gone down.

Here's the numbers:
10.3 with 2i2
7.8 after driver installed
5.6 with GarageBand

Any ideas why?