Hi - I'm struggling with the Windows client cra$ng on me quite frequently.  Running a pretty clean Windows 10 machine with plenty of resources and nothing but Jamkazam, Addictive Drums 2, and Universal Control for Presonus installed and the app crashes multiple times during every session.  Wondering if there's someone that could help analyze the log file to determine where there's a fault.

Thanks

New user to jk, trying to do a simple setup involving earbud/mics. With Windows 10, I installed ASIO4ALL as driver, and I am able to get through the Audio Gear setup process successfully, including ability to hear the test sound just before completion of the setup (the 'Play' button).

But, as soon as I try to do a solo session or other, no audio works at all. It does not accept mic input, nor do I hear anything back.

Moreover, I notice that, when I am NOT in the session, I can play and hear audio in other places (Spotify, Youtube). When I enter the session, those services quit: Youtube won't even play a video due to the failure of the audio.

Exiting the session then seems to restore audio in other places, though not always - when not, a restart of the computer seems to get me there.

Why is sound failing at this moment? 

Thanks!

I'm new to this so I tested a recording. My Mic is all the way up in Levels. When I play back the Recording I hear it very faint that I can barely hear it. No matter how hot I put the Record volume, it's the same all the time. I'm not playing with anyone. I just started. I'm trying first to set levels & test things out. Watched all the videos of setting up Audio Gear, Network etc. I have both channels of my Mackie Onyx Black Jack interface set up for Inputs & Outputs 1 & 2. I see the meters and they are hot and in the red. But I hear almost nothing when I play back the recording. I went into Mixer and made those levels hot also. No difference.

Hi 

I've used JamKazam several times with success - until today. 

When I launch the app it says "reattempting to load www.jamkazam.com..." but nothing happens. 

I'm using a Macbook Pro with running 10.15.6.

I tried deleting the app and reinstalling but no luck. 

I've also rebooted the computer a couple of times. 

Paul

i have a new focxusrite scarlett 2i2 which I was able to record with last week, but now the 'Start Recording' button does not respond when I am in a solo session. 
I am using a Windows 10 machine with the most recent focusrite 2i2 (3rd gen) driver and a Shure M58 mic.  I have configured Jamkazam to have a latency of about 11.   In a solo session I can year myself sing on through the mic, in my headphones iconnected to the focusrite box.     I made a couple recordings last week and can hear them on playback fine through the headphones as well.    I'm not sure what changed that is causing the recording function to not work. 

Has anyone else run into this problem? 

thanks

I got the impression from this video that it's possible to use JK on a mac with just the built-in input and output, and without an audio interface:
https://www.youtube.com/watch?v=7-9PW50y...l=JamKazam

When I try to start a solo session it says my gear is not functioning/connected, which doesn't make sense because it always should be? (maybe a permissions issue?)

So then on the audio gear screen I choose my input as the built in mic and the output as the built in output – but it says my output is not connected. Then I get another popup saying my sample rates are currently in conflict, so I'm not sure which the problem is.

I went into the audio midi setup app and made sure the sample rates for my mic and output were the same. I also tried all the sample rates given in the JK app and changed the formats in audio midi setup correspondingly, but got the same problem every time.

I also heard that I should try closing all my apps and just opening JK, but that didn't work. And I get this same error whether or not I'm using headphones.

Any ideas?

Hi, not sure why I keep getting disconnection notice from jamkazam. I have all the right gear, and I used to have some good sessions before the site changes. Maybe it's because I'm way down under in Australia..?

A dimmed out version of me appeared in the center with the people i was jamming with. I was able to play for a few minutes then mine went grey too and the sound quit. ive shut the app down several times, keeps coming back and keeps me silent and grey too. Does anyone answer these?

                Hi, in your videos the setup includes the Network Test option in the menu accessible at the top right corner of the app. However, I am not seeing that option at all in my Mac client (Build 2.00 - "1.0.3711").
I suspect I am having a network issue as what I am streaming is not heard on the other end (if I open it on another computer the link to my session accessible by fans).
So far I tried the default configuration and then the one I am attaching here - checked port forwarding and other options but the result is the same. Session time is shown correctly on the receiving end but no audio. My ISP is RCN in Chicago. Source-Connect Elements, Zoom, Teamviewer etc all seem to work fine. 
Any help will be appreciated!

I have been experimenting improving my latency and sound by adjusting the audio booster bit rate and frame size and settled on 512kbit/s bitrate and 1ms frame size.
I joined an open session and completely crashed the session and had to leave.  I tried adjusting my audio booster settings back down and they are now greyed out and I'm unable to change.  Any suggestions?

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