Hello. I have a student that when Jamming with other students, they are only hearing him in the right channel of their headphones. there is a faint sound into the laft channel, but that may be crosstalk in the Focusrite interface. They are running Windows 10 with the latest updates. They have the latest version of JamKazam. They have a Focusrite 2i2 3rd gen that appears to be set correctly. I have tested the cable and microphone and that is not a problem. I saw nothing in the focusrite software or JamKazam that would cause this. I reinstalled the device. I feel it must be a setting. Can someone tell me what I have missed? Thank you. Lee

Or, perhaps there can be sub-genres. So, 

Genre: A Capella
Sub-genre: Barbershop
Sub-genre: Chorus

I had my first test session today with a friend.
Our set-up:
1. On my side

• Audio Interface: UMC404HD
  
• Input 1: Microphone
  
• Input 2: Pickup from Double Bass
  

• Audio Interface: UR 22 mk II
  
• Input 1: Pickup from Guitar
  
• Input 2: Microphone
  

• I do see only the Guitar of my friend
  
• He does only see my Microphone
  

Hello.

Loving jamkazam so far! Last night though, one of the jams I recorded with a friend had an issue exporting - the steam mix some out correctly (includes vocal track), however the individual vocal 'stem' is silent. Anyone know why? And... is there any way to fix? Both the users (on both ends) have the same issue with the blank vocal track. Is there any 'cache' or local folder where I could find the originally recorded file? if so, where is that folder (on windows).

Thanks,

When I click the "test webcam" button I briefly see a pop-up "jamkazam video" window and then it is overridden by a warning with a yellow triangle that says:  "Warning: Video Always on Top Enabled - Jamkazam Live Jamming Music Client".   What does this mean?

The video window is blank before it quickly disappears .  When I minimize the jamkazam program window, I do not find the video window anywhere.  When I go into my camera app to see if it's otherwise working, it tells me that another program is using the camera.  

My camera used to test ok, but now this.  Any ideas?

Squeezer Geezer

I was using JamKazam successfully this past spring with no problems. Then one time, for no reason that was apparent to me, it stopped detecting my audio input. I am on Catalina and using a MOTU 4Pre interface. The audio signal is reaching the 4Pre, I can hear it in my phones, I can record to Logic no problem. When in a JamKazam session I can hear everything (other players, play-along track) except myself, and no-one else can hear me. I have added new, reconfigured and tested my audio gear many times. I tried to register a new account with a different name but my email is already in use so not allowed. I can not find info on how to delete an account to start over from scratch.

anyone got any suggestions?

I did a quick forum search on the Line 6 HD500X and found very little info, so I'll ask my question here.

I'm new to JK and just working on setting it up.  I'd like to use my Line 6 HD500X as my audio interface through my MacBook Pro (Catalina 10.15.6).  I am all green when I join a session except for latency, which is yellow no matter what I change. I am connected via an ethernet cable directly to my extender.  I have tinkered with some settings and the best results I have so far are shown below, all at 24 bit.  The best latency I have achieved so far is 11.3ms using 44.1hz with a 1ms frame size:

FORMAT(hz) Frame Size (ms) Latency (ms)
44.1                1                          11.3
48.0                1                          11.8
88.2                1                          11.4
96.0                1                          11.5

44.1                2                          13.3
48.0                2                          13.8
88.2                2                          13.4
96.0                2                          13.5


Line 6 tech support suggested changing to 16 bit, but being somewhat new the the Mac I can't see where to change that.

Has anyone been successful in setting up the HD500X and if so what settings are you using?  Is this a futile effort, and I should just get one of the interface units that seem to work with low latency?

Thanks in advance!

Bob

Until last night I have had no major issues with JK and have used it for several months. Last night I lost lost my audio in the middle of a session. I could hear the other player but not myself. After trying to re-connect several times it started cra$ng every time I tried to join a session. I uninstalled the app and re-installed with the same result. At this point it crashes every time I try to create a session or attempt to join one. 

I have not changed anything and my interface works fine. Any ideas? running 1.0.3834 on 64-bit Windows machine.

I've been using jamkazam on Windows 10 with my focusrite 2i2 with internal latency of 5ms, which has been great.

I didn't use it for a while, and today my latency is 7.5.

In the mean time, last week, I installed an update to Audacity and did some recording using the Focusrite. I wonder if that had an impact.

My sample rate is 48000 and my buffer size is 96 and my frame size is 1ms. I've tried resetting the buffer size to 48, and jamkazam keeps resetting it to 96 no matter what I do. I can't remember what my buffer size was before, but I *think* it was 48.

I really want to get my latency back to 5! Can anyone help?

Thanks.

What can I do to fix my frame size, which is red?  I'm new to jamkazam and having issues getting set up.  Thanks for any help.