I am setting up my firewall (Sonicwall NSA4500) to work with JamKazam and I am receiving this error.

I have specified "same set of UDP ports" starting at 12000 in the client on my PC
I have poked a hole in my firewall allowing UDP ports 12000-12010
I have set up NAT to forward UDP ports 12000-12010 to the IP address of my PC.
I have checked "Enable consistent NAT" under VoIP options (per some KB I found while googling this problem)

And yet my network test always fails.

What have I missed?

   
   

Hi:

Pretty new here and can't seem to find the solution to this or even if it's actually a problem or just how things are.

My session diagnostics and stats occasionally show Jitter in the red. It jumps to as high as 1.5ms input and output then back down to green.

My power setting is set to high performance so my minimum processor state is 100%.

Any other suggestions?

Thanks

I am trying to use an application that should allow me to connect to other users using an online music jamming service (Jamkazam).  When I go into a session with another musician, I see messages that my "Network is changing port numbers" and therefore not allowing my packets to go through.  I've reviewed the network setup which includes enabling uPnP, enabling NAT-PMP (although I see no option for that on my router), disabling QoS (which it is), and I have set up port forwarding to use 12001 - 12002.

I installed JK on a different computer and that took care of my previously posted issue that it wouldn't  let me add 2nd input.  I reinstalled on my original laptop and the issued remained.  I guess there are log or ini files remaining from original install.  How can I remove JK and all associated files so I can get a clean install that will not have the same problem.

thanks

Hy,

is there a way to disable the own audio output?

I can hear myself double time, because jamkazam outputs my own audio again, but my physical mixer already outputs my direct input and now mixes the software output together.

Thanks for your help,
Launemax

Looking for experience with using Fender ASIO or Mustang in Jamkazam.

I managed to get this unit working. There's a lot to be said about setting up the proper Sample Rate and Width. I managed to get things going with 44.1k / 24b. I would like my audio equipment latency a little lower. I was getting 9ms with 16 bit but I can't seem to get that sync'd up. It would be easier to tweak the settings if the Configure action in audio profiles would allow editing beyond channel selection. It appears that, once you select your Rate, Width, Frames and Buffers, you are stuck with them unless you delete the configuration and start a new one. That can be cumbersome. Is there an easier way?

The trouble I'm having now is that my USB interface (Tascam US-1200) keeps losing connection with the PC. I changed to a cable with a ferrite ring. That helped a lot but I still get an occasional drop. It's plugged into a hub with a power supply but I may be better off on a direct USB port. I'll play with that a little more.

Any suggestions or comments would be appreciated.
Jon

Other musicians cannot hear my eDrums during a session when I connect directly into a Behringer UM404HD interface. I've tried both audio and MIDI inputs but no sound. Any suggestions?

Being able to see just 'your' posts.

I have two cameras hooked up. How does 'beta' work?

Maybe announcement within this forum on how management is solving issues. Being in IT for decades, I know you had to have increased server space. Brag about it. Use the forum to tell your users how good you really are.

I love this app. But there are so many simple improvements in work flow that are possible. Every time a session is created we're forced into a genre bucket, we can not opt out of that. It's like the mistake music production created with LP's, 'We have to catagorise every new artist to effectively market them.". That is absolute bull, don't force people to see your business lie your closed minded view, listen to people with ideas. Some people I play music with can't use a DVR effectively, but they can play clarinet or piano.



I pretty sure your business plan is doomed unless you generate cash. I'm certainly willing to take on a recurring fee if it doesn't break my bank. I pay for MS Office once a year. I pay for GoDaddy every 3 years. I pay for Comcast as evil as they are for the bandwidth. Unfortunately I pay for Quicken for being there forever and not convinced changing my fiscal process is worth the process, I never write checks anymore and most bills are paid automatic.

Again, I love this app event with it's crazy flaws.

Hi Jammers.
I've been troubleshooting for a week now, but I have found a solution for one specific scenario, that causes you not to hear others in a JK session. I have seen some of you are not able to jam, despite you have set up everything right (Port forwarding, Firewall...etc) so I share this... might worth a look.

Symptoms:
- JK installed, Gear properly set up, Latency fine, ready to jam
- Port forwarding or UPnP is set on your Internet facing router, and Firewall is set correctly ( JK is allowed to pass through )
- When Joining a session, you do not hear others, and they are "greyed out", occasionally you hear only 1 person, but that is very random
Possible Solution:
- Check your Router. What is your IP address that you are getting from your ISP ( Internet Service Provider)
- Now check what the "internet" sees about your IP address. Go to a page that displays your IP address.
( just google "port checker", or go to https://portchecker.co/ or https://www.yougetsignal.com/tools/open-ports/)

[See attached Picture] - Cannot attach Picture, so just believe me... the router shows different IP, than the Portchecker site.
FB Link: https://www.facebook.com/photo.php?fbid=...jdHE&ifg=1 


If the 2 IP addresses are different then THAT IS an issue.
Okay then what now?

[TL : DR] Call your ISP call-center, and ask for a Public IP address.

Technical mumbo-jumbo:
It might happen that you are behind a CG-NAT (https://en.wikipedia.org/wiki/Carrier-grade_NAThttps://en.wikipedia.org/wiki/Carrier-grade_NAT)
Simplified, that means, that your router is behind another router, but that is in control of your ISP.
So whatever you set on your router (portforward, firewall... Etc) will not be enough, as the ISP's router (that does another Network Address Translation ) will block JK traffic, as ports will not be "forwarded".
Why does my ISP do this to me...???

Most people does not need a public IP address, as they do not use services that require one. You are not publi$ng any services as a generic user, but in our case JamKazam needs to access certain ports ( UDP 12000-> ) to be in "listening" mode, therefore we need a "real internet facing, public IP" ( it does not have to be a Fixed IP, only a publicIP )

The ISP saves public IP addresses by putting the many users behind one public IP using CG-NAT, some might not even notice it.

So call your ISP, and ask if (and how) can you acquire a public IP .

If they grant it to you, you'll need to reboot your router (to get the new IP ), then check again if your ISP provided IP and the one the "internet sees" is the same.
If they are then you are good to go, if you set JK and your OWN router right, you should be able to Jam properly with others.
That was my story, since yesterday, I am a happy jammer as well...