I'm a relative newbie to all of this and as such, don't own an audio interface box...…...yet. With the current Covid-19 situation it has become apparent that me and my bandmates will not be getting together in person anytime soon. So, we've starting dabbling with playing/jamming online from our remote locations. Seems Jamkazam is quite popular, free, and fairly intuitive to setup and use (well...…….maybe!). I'm a guitarist and I remembered I still had my Digitech RP360XP multi-effects unit and decided to give that a try since it has built-in USB recording capability. After many attempts at getting Jamkazam to recognize the thing I finally got it working. Is there anyone else out there that has tried using this with Jamkazam? So far the biggest issue seems to be the usual latency problem although frankly, my bandmates don't seem to notice much, if any, latency. Sound-quality is quite good. The main problems are that I seem to have to go through Audio Setup again every time I start the Jamkazam app and get the RP360 re-added/tested successfully. BTW - the trick I've found is to make sure the RP360XP has a cable connected to at least one of the output jacks and a cable connected to the input jack but leave your guitar unplugged until setup and test has completed successfully. The other problem is that if I go through Manage>Audio Settings>Audio Console I only have the Mixer tab and related settings. I do not get the other tabs across the top with the myriad of adjustable settings. I'm guessing this is because the RP360XP does not utilize an ASIO driver?? Any insights anyone has into using and optimizing settings for the RP360XP and maybe other multi-effects units with USB recording capability would be greatly appreciated. Thanks!

My housemate wanted to sign up for an account to listen to me and my mates play. She has a Mac and got stuck during the signup process when needed to verify that one is not a robot through identifying photos. We tried from my Mac as well. JAMKAZAM help please.

I am having little success using Jamkazam. My internet speeds are 100mps download and about 12 upload. My USB audio interface is a Roland Duo-Capture EX, which comes with its own ASIO usb drivers. The best results I can achieve is:

And a lot of the time the input and output jitter goes red. When I try a record a private recording the playback is terrible.

I would buy a new USB audio interface if I was sure that was the issue, but the sales rep at Sweetwater didn't think it would make any difference.

Would anyone have any suggestions on where I might start?

Just getting started and having trouble getting 3 channels to amp out.  Using presonus 1810 with a pc.

What is the total amount of data transmitted for a 8 person session per second?

When ALL sails are set, 4 video; highest possible amount of data to transmit.

200 megabit per second !?

For upload only.

Based on the fact that 25 megabit upload per second is recommended per person for full function.

In addition, download. x 8

50 megabit per second, total. Estimated.

Or is it much more?
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And what about average use.

5 without video = 2 megabit upload per second !?

0.3-0.5 megabit upload per second per person.
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0.3-0.5 megabit upload per second for audio is the figures I see in most cases.

And video upload is usually 0.2 - 2 megabit per second per person.

Client is cra$ng before it opens on Mac.

hello all,
trying this JamKazam software.  I have an M Box 3 usb i don't use so thought that should work.

Tried everything.  Lowered latency to 64.

my latency doesn't change.  83.33 ms

internet is hard wired

Any suggestions?

Is my interface the problem or is it my internet? I have high speed from a large reputable company.. Rogers cable in Canada

I have been having this problem when logging on to the Jamkazam desktop app.  It connects, but I don't get the normal graphics, I get this white screen of death! (See attachment of picture of my screen).  It is impossible to really do anything with this screen.

I was able to log out. I have uninstalled and reinstalled the desktop app 5 or 6 times now. I also had to create a new logon and new email.
The last time I downloaded and installed I got the normal orange screen and all the graphics.  Once I logoff, and go back on the next day, i get the white screen below.

I NEED SOME HELP HERE PLEASE!  I can't jam with my band mates due to this issue. If anyone has a solution, it will be GREATLY APPRECIATED.
Thanks.  Joel

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OK - I sent an email to support@jamkazam.com asking about pairing a JamBlaster, and whether the device was going to be supported.

I received a reply from peter@jamkazam.com (Peter Walker, according to the pop-up I get in Gmail) that simply states "It is no longer supported".

I replied, and asked them to post something official on this forum and the website, plus I asked "Will the Pairing and JamBlaster tabs get removed from the Audio Console in a subsequent update?".

Got a reply a few minutes later that simply said "Yes".

So... hopefully there will be a more complete statement issued. Or we'll find out that I've been hoodwinked by someone messing around with a support account at a small company.

Thought I'd pass on what I'd received.

I am unable to sign up for a JamKazam (Build 1.20 - "1.0.3666") account with my MacBook Air running Catalina 10.15.4. I'm wondering if the program is not ready for Catalina OS? Obviously I need to solve this problem if I'm going to use JamKazam. Thanks for any help!