I've noticed on several occasions recently where my system would hang during the process of installing required JK updates for Windows.

Took two forced power cycles plus disabling my virus scanner (Avast) before I could get the latest client installer (JamKazam-1.0.3704.msi) to complete the install.

Just thought I'd pass along my experience. Seems like it's wise to do a clean restart and AV disable before installing any new JK client.

I'm running Windows 7 Pro 64-bit.

Mackie Pro FX8 v2 is set up on the laptop with fine with Audacity,  Trying to start the initial setup not sure where how/where to start

Hello All,

I am interfacing with my Mackie ProFX8 Mixer and getting this message "device sample rates do not match and are in conflict". I tried all sample rate options with no success. The input and output settings on my laptop are set to USB Audio CODEC which was recommended in the Mackie Manual to allow all in and out signal to pass through the Mixer. I chose the same input and output options on JamKazam. I have two questions: 1.) Is the Mackie ProFx8 compatible with JamKazam and 2.) If yes, can you provide detailed instructions to interface the Mackie ProFx8 mixer correctly with JamKazam.
 
Also, can you recommend alternate external interface equipment possibilities that work best with JamKazam? I am eager to get connected.
 
Thank you

I'm using the UMC202HD audio interface and have no issues setting up the gear and getting low latency (3-4 ms) and green I/O (sometimes yellow when deleting and re-adding gear), however when I go into a session, the device input and output jitter turns red and I have absolutely no audio out.  I can't hear anything i've recorded in a private session and can't hear anything when in sessions with others (regardless of total latency).   

 I've also tried putting the interface through Reaper DAW ASIO driver based on another forum post and that was no help either.  Unfortunately with the UMC202HD ASIO driver, I'm unable to change the buffer as JamKazam seems to lock the buffer setting at 8.

I thought it may be an issue with the interface audio out, but I can hear audio when just in a DAW or regular computer audio.  I've spent about 12 hours trying to get all of this setup and not sure where to go next after reviewing pretty much every forum post out there about UMC202HD.  

Signed, 
Frustrated

(05-01-2020, 09:04 PM)jasonatkins9999 Wrote:  Also noticed that when in a session and recording, the input and output jitter goes red.  Not sure why...just another frustration. 

Hi I’m new with JK and the X1622USB Beringher mixer connected to USB Port . Using win 7 I ‘m unable to be eared  by other players but cannot ear them. I set up all as it should be and when I’m inviting my friends to play they cannot ear me I can just ear them. Does somebody has experience with a similar mixer or could guide me.  
On audio gear I’m using USB_mic and USB_speakers, the audio4all do not pass test if I try to use it. Thanks a lot for your help. Bruno

Fantastic postings, Thanks a lot!

If you make the video window full screen and then click the red close without minimising first the JamKazam exits.

My brother is running current ver of JK, windows & universal control.  Can connect and hear audio but get terrible high pitch, choppy screeching, and cutting in/out of of vocal and guitar. Have read on here its potentially a buffer size issue. He tried changing buffer size larger on Presonus Universal Control app but JK changes back to 16.   Can't find a way to change buffer size in JK which is odd because audio software (DAWs) normally allows you to do that.   Any help on this would be great.  So close to getting this going.

Thanks
Fred Cap

Hi,

Tried to install the application on my mac running macOS Catalina 10.15.4 but couldn't get it to work.

I cannot choose any audio device. I've tried to use my Roland Rubix24 and the default Mac microphone/speakers and always got the same error when I launch the app:
"Unable to open output device"
https://imgur.com/XUkaYvx

When try to set up audio gear I keep getting the following error, no matter which audio device or sample rate I select:
https://imgur.com/fM1voWc

I've checked the default sample rate on mac audio utils and it is set to 41000.

Something that got my attention was that the JamKazam app never requested access to my microphone... Event when I go to the System Preferences > Security & Privacy, the app doesn't show up in the microphone section (actually it doesn't show up anywhere).

Any ideas?
Thanks!

Here is a image of how it can look in for example "find session".

2 months ago ALL persons showed UNKNOWN.

Is is clearly getting better.

This particular person is reportedly in New York, USA, while I'm in Copenhagen, Denmark.

It's just a randomly selected person.

I've never been in session with that person - JamKazam finds out about it all on its "own".
---

And then there is a (bit constructed) image of another connection.

This particular connection is with - my self. From one of my PC to another one.

In fact it is the real figures from the real life - a extremely good connection.

Probably it would not have been much different than if it was a connection with a person 1 miles away from me.

A person that have as good audio gear as me (in this case better; 4 ms) and having the same internet provider as me.

Maybe 2-4 ms higher - that is all.

Roger, over and out!

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