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+--- Thread: Sign up doesn't work properly (/showthread.php?tid=641)
Sign up doesn't work properly - Kit Garoutte - 04-29-2020
I am unable to sign up for a JamKazam (Build 1.20 - "1.0.3666") account with my MacBook Air running Catalina 10.15.4. I'm wondering if the program is not ready for Catalina OS? Obviously I need to solve this problem if I'm going to use JamKazam. Thanks for any help!
RE: Sign up doesn't work properly - marhdeth - 04-29-2020
Try signing up on the website, then log into the app after.
RE: Sign up doesn't work properly - Kit Garoutte - 04-29-2020
(04-29-2020, 04:15 PM)marhdeth Wrote: Try signing up on the website, then log into the app after.Ok, I'll make sure I've tried it that way. I think I tried both, but not sure... Thanks, stay tuned.
(04-29-2020, 04:17 PM)Kit Garoutte Wrote:Yup, you were correct. I feel a little sheepish I hadn't actually tried that. Thanks very much marhdeth!(04-29-2020, 04:15 PM)marhdeth Wrote: Try signing up on the website, then log into the app after.Ok, I'll make sure I've tried it that way. I think I tried both, but not sure... Thanks, stay tuned.
RE: Sign up doesn't work properly - gusjohnson - 05-01-2020
(04-29-2020, 04:15 PM)marhdeth Wrote: Try signing up on the website, then log into the app after.I had same problem creating an account from the app. Thank you marhdeth for the suggestion. Creating an account on the website first and then logging in after worked perfectly. Note to jamkazam.. no ability to agree to terms of agreement from the app is probably reason the capcha won’t work.
RE: Sign up doesn't work properly - Fred B - 05-01-2020
Signed up on website. Activated account. Won't let me sign into app. Says invalid log in. Anyone else seeing this behavior?
Thanks
RE: Sign up doesn't work properly - Dimitri Muskens - 05-02-2020
(05-01-2020, 10:15 PM)Fred B Wrote: Signed up on website. Activated account. Won't let me sign into app. Says invalid log in. Anyone else seeing this behavior?>>>
Thanks
You sure you clicked 'Sign In' in the app?
(not 'Sign Up?' - you already did that on the website)
RE: Sign up doesn't work properly - Fred B - 05-02-2020
(05-02-2020, 12:27 AM)Dimitri Muskens Wrote:Absolutely. Tried multiple times. Restarted machine multiple times as well. The app opens. Won't accept my sign in.(05-01-2020, 10:15 PM)Fred B Wrote: Signed up on website. Activated account. Won't let me sign into app. Says invalid log in. Anyone else seeing this behavior?>>>
Thanks
You sure you clicked 'Sign In' in the app?
(not 'Sign Up?' - you already did that on the website)
UPDATE: I re-registered from the app and that worked.
RE: Sign up doesn't work properly - skatemate - 05-13-2020
"Sign in" doesn't work because I can't type @ in my e-mail address? It works in all other programs on my MacBook Pro computer!