I've recently enjoyed a couple of brief sessions and would love to meet up with the people involved again.

I had assumed that when I went into the 'musicians' box, I could search by name...but no!

So either I'm missing something, or the way to find people is to hope they're online , go to their profile and follow/connect to 'friend' them so I can then message them to organise a session.
Seems like this should be easier.

So, I uploaded a .wav backing track file to play along with.  Problem is, it's off about 1/2 pitch!  When I play the same file on my PC, it's bang on pitch.  When I play on my guitar through JK, the pitch is bang on.  It's only when I play the file through JK that it's off.  Anyone else have this happen, or can think of other things to try or why it might be happening?

I apologize in advance if this post is not allowed here.  If so I'll remove it.

I have several Jamblasters for sale if anyone is interested.

Message me if interested.

Good morning dear community fellows,
Hope you can help me with the issue below:

- I purchased 3 jam track licenses so I could use them to practice.
- I downloaded the individual tracks on my PC and opened them on my DAW (Pro Tools)
- I noted that the tempo of the downloaded files does not match with the tempo of the DAW session. Even the clip track I downloaded, it starts on the grit but soon it comes out of tempo as the song moves forward. 
- I read the problem could be related to the sample rate of the files. I checked it and made sure I use a  Pro Tool session with the same sample rate as the fle (48 kHz), yet still the misalignment of the beat. 

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Has any one of you had similar issues and came up with a solution?
What is the point of having a click track among the jamtrack packet if the click won't be fixed at any specific tempo?

Thank you in advance, I appreciate any assistance you can provide.
Regards
Mig Man

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Just logged on for a JKZ session at 19:00 GMT+1 (UK)

With the latest upgrade:

Good: The crackling in my own mix (previously reported) had gone (no changes in my hardware or settings from previous session so I conclude that is to do with the upgrade)

Bad: My personal mix volume was very high even though the slider was at zero. (to repeat, all the settings at the start were exactly as they had been from the previous session). 

I couldn't turn my jamming partner up to hear them without risking damage to my hearing therefore please treat this as a matter of urgency since hearing damage is a health and safety issue.

Thank you

Prior to jamming with my friend from Portugal here in Boston, MA, we both downloaded the new software update from Jam Kazam today. However, we both experienced problems that we never have had previously. It kept freezing on us, even after rebooting the software and the computers. Also for my friend, it stated I was on Jamkazam in a session when I really was off it rebooting my system. Could an admin/tech person please rectify the update, considering we both are paid, monthly subscribers? Anyone else having the same problems as us? Thank you.

Every time I set up a session, I have to supply the same info, check the same boxes, over and over.  It would be nice to be able to set certain defaults for the quick and the future sessions.

If so, what is the best way to go about it? I have tons of great gear and years of live gigging experience and I'm reasonably Windows conversant, but I'm new to JamKazam, except for a few sessions with one person. Also, how do I confirm criteria such as time, day, material, instrumentation, etc? Am I correct in that all I have to do is start an open session? Should I complete my profile (and if so how) so that others know what to expect? Is there some way I can contact others to get together via JamKazam? I am not paying any monies at the moment, but I would be fine doing so if I am playing regularly with others of a similar or better level than yours truly.

At least in our group, we’ve used a rhythm track either created by or recorded by one of the group members to sync the group and create song cues. The JK metronome is pretty much a train wreck: 1: because its timing is different for each member (listen to the “Play cluster test” metronome option to see how bad it really is, mostly due to individual latencies) and 2: because the JK metronome can’t deal with time signatures, so there is no “1” emphasized in the metronome, which makes it pretty worthless with the usual JK connection glitches. JK can play a pre-recorded rhythm track, either recorded as a WAV file (preferably 48k/24bit) or an OGG file. BIG WARNING: Once you start to play a rhythm track during a recording, you can not stop and restart the track without terminating the recording. JK will not warn you of this or even stop the recording timer, but trust me here the recording ended when you stopped the rhythm track. This has been true for as long as I’ve used JK (since February 2020). If JK blows up on someone in the session, most likely the recording will terminate when they fell out of the session. But not always.

Your recordings are all stored in a folder and they will take up a lot of drive space over time. On a Windows machine, they are stored under Music/Jamkazam/Recordings and the recording folder names are cryptic, no matter what name you give the recording; “b7edbf3a-a7c6-43f1-85cb-d996e6b6bbb8” for example.  JK does a terrible job of “managing” old recording files and if you screw up this procedure you’re stuck with the old non-existent recording data in JK’s File Manager indefinitely. Delete all recordings in JK’s File Manager first. If you use your OS’s file manager to delete those old folders, you’re stuck with ‘em. As best those session recording naming requirements are a waste of time, unless you “Export” the recording. I just create a shortcut to JK’s storage location on my Desktop, to simplify finding recordings and messing with the files.

Levels are a sketching thing in JK, at least recording-wise. Generally, you can assume if your signal is clipping at the “audio inputs” it will likely be distorted during the recording. However, even if you are not clipping the “audio inputs” the recording will sometimes still be distorted (clipped).

Likewise, the “personal mix” levels are often weird. For example, the person who loads up a rhythm track will control the volume for everyone and sometime last year JK decided that the volume control on the audio track will be practically untouchable in its sensitivity. If someone other than the person who loaded the track messes with that volume, it will likely deafen everyone else (except the person who loaded the track). You can, sometimes, individually control your “personal mix” volume of the rhythm track with the volume control of the person who loaded the track. And, sometimes, that will screw up everyone else’s mix, too.

The recorded audio isn’t great, but it is usable. It is stored as a compressed OGG file and you’ll need an editor to convert that to a WAV/AIFF file for most DAWs.

BTW, before I get into this, the Help Desk page appears to be broken. It reports "Captcha verification failed, try again!". I tried half a dozen times on two computers with no luck.

I am a Platinum subscriber and have used Jamkazam successfully for over a year but now am unable to get it to run. Over the last 3 weeks I've tried to run Jamkazam on 3 computers, all of which run the latest version of Windows 10. The symptoms are always the same. The program either crashes within a minute or so of starting, or it freezes and I have to shut it down with the Task Manager. I have tried three hardware configurations: 1) An audio interface which is a mixer (Yamaha MG10XU). I used this mixer successfully for months before this problem occurred; 2) Headphones and an external condenser mic; 3) Headphones and the built in computer mic. 

My main computer is an HP Envy laptop with Intel® Core™ i7-6560U CPU @ 2.20GHz 2.21 GHz and 16Gb ram. I have a 2Tb SSD as my main drive. My wife's computer is also and i7. It runs at 280GHz and also has 16Gb ram. It has a 2Tb hard drive. The 3rd is an older HP Pavilion with an i5 processor at 1.7GHz and 8Gb ram and a hard drive.

I've noticed three JK message banners which began to appear about 2 updates ago (two to three weeks ago): One indicates that the Connection Server setup is 1.43% complete(?), the 2nd indicates that the connection server is migrating, and the 3rd indicates that the Connection server is setup. I have attached a MS Word file with screen shots of the first two messages.

I have two sources of internet. The faster source is via a cable modem and I get speeds of about 250-400 Mbps download and at least 18 Mbps upload. There is no hardware between the cable modem and the computer (I have a hub and a router, but I took them both out of service to eliminate them as possible culprits), just the Cat 5 cable. JK crashes or freezes regularly and quickly when using this service. The other source of internet is via DSL on the copper phone line and it is slow at about 2 Mbps download and less than 1 Mbps upload. Jamkazam didn't crash or freeze with this source, but it was too slow with intermittent sound to be useful. 

I am aware that the common element when experiencing crashes with all three computers was the cable modem, however Spectrum ran remote tests on that modem and it passed.

Any ideas?

Thanks,
Cliff Montgomery