I have JK running on my windows 7 laptop and I'm about to put a new SSD and install Windows 10. When I install JK again on it, I'd like to be able to just transfer my settings that are now working on my Windows 7 system. Where is that config data stored and can I just copy it to the new drive? Or is there a better backup/restore plan in place?

Just wanted to mention that for the past week I was getting no JK output at all through the MOTU interface on my MacBook Pro. Today, JK's Peter Walker totally fixed it for me, using a JK menu command I wasn't aware of:

    Manage > Audio Settings > Configuration > Reset Audio Volumes

Somehow JK's internal audio settings for my MOTU had gotten scrambled. Now it's all good. Thanks, Peter!

Hello,

I am not sure if someone already do this, can I use 2 audio interface together at the same time?
I have native instrument komplete audio 2 and a helix lt and I want to use these two at the same time so that I can use the 2 inputs of komplete audio as vocals and helix lt for my instrument.

Thanks in advance for your thoughts.

The latest update has 'Sticky VU' and 'Auto Resync' as new options.  Anyone have a clue as to what these are?  Easy enough to guess regarding Auto Resync, but does anyone really want Resyncs happening in the middle of a jam, since they temporarily disconnect audio?

I am in Atlanta the other musicians I was playing with last night are in New York and Minnesota.   i have a solid internet connection (220 - 250 Mbps download 10 Mbps  upload)  i am using a Presonus AudioBox iTwo.   I am using one of the connections for vocals and the other for an acoustic guitar.   In the last couple of weeks,  i get cut off and get a fast clipping sound that only stops when i hit the re-sync button. Last night this was happening every 20 - 30 seconds until i gave up the session.   

I went back in on my own and set a solo session and didnt have any of the interference.  For argument's sake i recorded the couple of songs that i did in this session , just so that i could prove i was going through the application   

Any assistance would be appreciated 

I have a mediocre DSL connection: ~8 Mbps download, ~1 Mbps upload and typically ping of 30-40 ms.
My Ethernet connection to a 2017 MacBook Air is via a USB 3 to Ethernet. 
Does anyone know if I could expect any better results if I bought a Thunderbolt-to-Ethernet adapter?

All server mixes of recordings can be shared on the world wide web.

Each server mix has a web link that can be copied and used. On Facebook and so on.

But how to find five year old recordings and the weblinks to it? For example - or two years old, for that matter.

You can go to your profile / history and dive into the list (profile / history contains a list (with web links) of all one's sessions and recordings).

However, it will take 2-5 hours to go back five years and find the wanted recordings if you have to scroll down past 500 or 1000 sessions.

Go back 4 months can maybe then take at least 20 minutes.

That is, a sort function is missing in profile / history.

VIEW THE FEED in "create session" has a sort function - Show "Recordings", but this function is not found in profile / history.

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I've been trying to get this up and running in a reliable way for awhile now.  It's unbelievably frustrating.  Hoping someone can shed some light here. I've tried about every network config I can come up with to no avail.

My current config is 64 bit Windows 10.  I disabled the firewalls on both Windows and my router.  I also have uPNP enabled and have a static IP configured on my internal network with routing rules applied at my router for ports 12000-12020 to this PC.  I don't have a static public IP (dynamic IP) so my router should take any traffic directed to these ports and route them to this PC.

When I try to join a session, 90% of the time I get no audio from peers.  Occasionally, 1-2 people will connect fine but most of the time it just says No Audio (and I get all the warning that there is no audio stream to the peers).

Network tests all say there are no network tests available (assuming this has either been disabled by JamKazam or they just can't handle all the people trying to test).

I've tried without port rules, using a single UDP port, smaller range of ports, etc.

I have a fiber connections which is very fast.  It's hard wired.  The troubleshooting tools are useless.

Using a Presonus AudioBox 96 USB which seems to test out at about 3-4 ms (good).

Any idea why I can't seem to get audio from 90%+ of the sessions?

Thanks!

Is it possible to load JamKazam onto an iPad and interface a digital converter (FocusRite)?

Apologies if this has been covered.  I searched and found nothing.

I am new to Jamkazam and so far have jammed a couple of times with a friend.  Things went pretty well, but setting up today today I realized that the sliders for my instrument and vocal mic don't control anything in my headphone mix.  Ditto for main mix.  Muting the channels does nothing either.  I realized that when we played I had been making level changes on the interface! 

I am using an Allen & Heath Zedi8 interface.  It has two channels in and two channels out.  The slider on the metronome does work and I can hear that perfectly.  I can also hear my friend, so I know that I am getting an audio signal back from Jamkazam.

It's probably Operator Error, but what's up?

Thanks for your help.