Hi, is there a problem with captcha, I can't create an account.

Hi, I believe Jamkazam has been unsupported for some time but it looks like there’s a revival due to sudden demand because of the pandemic.

1. Will the help service be up and running soon?
2. Will latency be affected by the increase in subscribers?
3. On a technical level, does playing an audio file as a backing track affect latency?

Thanks - great to see you back!

Baz

This is a great document created by a member of the JamKazam community!

It helps someone completely new to JamKazam getting started:
[url= https://docs.google.com/document/d/1gDg5...lf395fmo39][/url]
https://docs.google.com/document/d/1gDg5...lf395fmo39

I have installed Jamkazam on my Windows 7 laptop. I am trying to get started with the session wizard, and I am in "Audio Gear Setup."
1) The "Instructions" button goes to a broken link, so no help there.
2) I have one choice for Microphone and Speakers (the built-in stereo Realtek drivers), but when I select "Resync" I get an Alert dialog to contact support, followed quickly with another dialog  ("Invalid Audio Device") that says "It appears the audio device is not currently connected." I have tried all the listed sampling rates, but nothing works. I cannot continue in the wizard.
Please help!

1. Go to your router setting and enable UPnP (or NatPNP if you have an apple router)
   
   
2. Call your ISP and ask them to ensure that you have a public IP address assigned to your router and not a private one.
   
   
3. Add the JamKazam app to your allowed list of apps in your Windows/Mac firewall app setting
   
   
4. After that, try running the Network Tests. If you and everyone you want to play with pass the network test, then you should be able to get into a session. We are working on improving session connectivity, so stay tuned!
   

I scheduled a session and it's supposed to start in 7 minutes. But one invitee says she sees no invitation, and I don't see how to actually start it. Help, please!

Is it necessary or can I currently get on with my Steinberg UR22 usb sound interface box? I believe the jamblaster was supposed to offer the best low latency option for use with jamkazam compared to a box like the UR22.

I know older programs have issues with font size. 
Is there any setting anywhere where jamkazam's font size could be increased?
Any hacks out there? I'd appreciate it. I am using a 2015 Surface Pro.
Cindy

OK ... we're a band and currently trying to rehearse together remotely as we're all on COVID lockdown. I'm the vocalist and the last couple of days I've been trying to rehearse with guitarist. We're both using ADSL and both have fibre. We keep getting latency spikes and jitter ... ther's no consistency ... everything will be OK for 60 seconds and then they'll be a jump ... like a needle hopping on vinyl. I'm showing all green at home as is guitarist ... any ideas on what might be going on and how we can improve things please? Worried it's going to get even tougher when bass and drummer join in ...

when i try to test the network it says no test servers currently available running a mac desktop on virgin media hub hard wired with an ethernet cable