Since reinstalling required by upgrade, impossible to play in regular music circle without extreme static.  Apparently due to input and output jitters. Help?

Whereas each of us can see our 2 tracks separately on our Audio Input and Personal Mix instruments, the other can only see one panel with the name of the first track where the 2 tracks have different names.
We can both see both of our own tracks in Personal Mix, and pan them and hear the effect of the panning. But for the other player's sound we hear that sound as combined with no control of the mix between the two.
Like others, we expected to be able to see two panels for other players like we can for ourselves, and adjust the balance between the other's tracks and use panning for their contributions.
However, this Support Solution asserts that JamKazam DOES just transfer 2 Tracks from a player as a single non-manipulable stream to the other players:
Adjusting Your Session Mix
Created by: David Wilson
Modified on: Mon, 16 Nov, 2020 at 6:24 AM
https://jamkazam.freshdesk.com/support/s...ession-mix
 
So this means in your Personal Mix and across all the Pro Audio Mixer features, you can only adjust the balance between your own 2 channels in your ears. Everyone else gets their adjusted-own sound plus just level-adjustable combined tracks from everyone else. Good to make distinct parts of your own 2-track output but that’s all.
 
We have only recently been into the Pro Audio Mixer and there we get the distinct visibility of the 2 tracks for the other player but don’t get any extra control (can't balance them to our own taste, not introduce panning of their sound which we can then hear). I note the comment that was made against the earlier post about the Pro Audio Mixer having a parallel/alternate existence to Personal Mix, but I don’t believe there is any advantage to manipulating other players’ tracks.
We’re only interested in practicing with the best possible foldback of what’s happening (as on stage, manipulating your own and others’ sound is desirable). It seems that there’s nothing in JamKazam which allows other than basic level manipulation in the Personal Mix, although it initially seemed that rebalancing and re-panning individual tracks was possible. So I believe we now know to stop looking for this and just enjoying the excellent lag-free service which we’ve had recently.

The recent post on 01-13-2021 by @carvinae185@gmail.com  raised the need for clarification on the operation of the Pro Audio Mixer, as did the guidance response from @GDJ, Volunteer Moderator. From the perspective of manipulating others’ sounds in your Personal Mix, we spent many hours trying to deduce what benefits if has for the headphone ‘foldback’ mix whilst practicing and came to the conclusion there are none specifically for this whereas it may benefit streaming, recording etc.

Upgraded Jamkazam yesterday for my Windows 10 machine. Followed the directions, uninstalled old version, rebooted, installed new, rebooted. When I tested Jamkazam, overall things seemed to work ok in a private room until I tried using my Jamtracks. The Jamtracks were unusable. Things were slowing down, there was a lot of distortion with pops and crackles. I tried multiple resynchs but that didn't seem to help. My guitar stayed clean.

Has anyone else had that problem? Solutions?

I ran the update on a Big Sur (11.3.1) system and an El Capitan (10.11.6) system today. Both of them (were then) unable to launch JamKazam.

Do Not Allow your Mac to take the May 18 *automatic* update!

I will submit a ticket with JamKazam, and post here when I have some news

-> see below <-

Today was my second session where an intruder (not having joined the session) posted an audio file to the session and it plays back at an extremely loud volume. Has anyone else experienced this?

Hi!

Trying to help a friend going with JK so they can jam with my band.

They have Yeti USB Mic on Windows 10. Adding a profile after scanning for devices finds the Yeti, but when selected JK complains that the Yeti for output is not available. 

Made sure that the system sound was not using Yeti for input nor output in case that was an issue. 

Had them test with Zoom.us app. In Zoom app settings for audio, can select Yet Stereo Mic for both Mic and for Speakers. When do that, with headphones plugged into the Yeti, can hear test sound out in headphones, and can do mic test and it records voice from the yeti and then plays back to headphones. So Yeti and headphones are working, as is the connection to the laptop.

Back to JK. Had them delete all the profiles except the "Default". Rescanned for external devices. Add new profile. Select Yeti for input. Immediately get same message that the Yeti output is not available or is missing or something like that. And if they try to select Yeti on the Output pop up menu, which it is there, when ithey do, they get the same message that not available.

Got any clues or tests to try?

Yeti firmware update? 

JK issue?

Thanks!

Peace,
Dan

This situation has occured on a couple of occasions for me.

I take part in a weekly (Thursday night) sesssion that draws players from Manitoba and New Jersy as well as British Columbia and Oregon.  On April 22nd, as a new member was joining the session, I heard a high-pitched tone in my headphones, the Jamkazam window turned gray, and the application crashed returning me to my Windows welcome screen.

I tried several times to reenter the session.  Each time the session screen appeared and players names and info boxes began to appear.  Then...gone!  Back to the Welcome screen.  I tried unsuccessfully 4 times to reenter the session, rebooting my PC between each attempt.  I could launch JamKazam, and it was stable, but I could not reenter the original session.  It joined another session, this one with only 4 other players, and experienced no crashes.

This situation revisited me during last night's session.  When the 9th player entered the session the high-pitched tone was presented and the Windows welcome screen welcomed me back.  I could not rejoin the session.  Grrrr....

This appears to be related to the number of players in a session.  Any ideas JamKazam support?

Thanks,
george

Everyone,

Thought I'd post this little discovery for others as an FYI in case you're having volume problems in a session.

While in a session with another jammer, he happened to pan his guitar hard left using the pan control under his "Audio Input" settings. I happened to pan him hard right using the pan control for him under my "Personal Mix" settings. The result: I couldn't hear him at all.

So a suggestion for mono inputs is to leave the pan control in the middle under the "Audio Input" settings and then let your session mates pan you around using their "Personal Mix" controls.

Ken

Hello everybody,
we made the mistake to subscribe an update plan to silver and since then the quality of the connection is worse than ever.

The latency increased, the network jitter increased, there are lots of packet losses. Reasonable rehearsing is no longer possible.

Does anybody experience the same issues?

Next week we will give the whole thing a last chance.

Best regards

Hi, 

I have a silver subscription plan, which means 10 hours playtime per month. Subscription fee is payed on 26th every month. The remaining playtime shows 35 minutes, which is not correct, because yesterday I had the first session in the subscription month (from 26th this month to 25th next month). It seems, that playtime has not be reset to 10 hours after payment... Or will the remaining time be counted down to zero before is will be reset to 10 hours (what I would appreciate)?