I am running a Focusrite 4i4 with 3 live tracks, vocal, acoustic and harmonica. Hard wire to internet. Can run in sessions no problem. Have just tried a recording session with bandmates. My acoustic and harmonica have uploaded, but my vocal says pending upload. If I press the refressh button I get a network error message in the log. The high quality audio is there for all tracks showing green. I have resynched, restarted and rebooted. Any suggestions what is stopping my vocal upload please?

I've added input 1 (Voice) but the system won't let me add Input 2 (guitar).  Instrument drop drop stays grey.  Using Presonus Audiobox 96 with Windows 7 computer

thanks

I thought there used to be a shortcut like Ctrl-Alt-M that would bring up a Power Mixer. Is it still available on the Windows client?

Problem summary: No sound coming out of JamKazam.

I'm running a Windows PC, (Windows 7), and am trying to get JamKazam to work with the built-in mic an speakers (headphones plugged into jack - Realtek), but have not been able to hear any sounds at all from the JamKazam program. i am open to buying more hardware, but wanted to test it/ensure it works via built-in stuff first.

Outside the program, I have confirmed that my microphone and headphones are working (via a separate sound recorder program and normal windows sounds/watching YouTube videos, etc.)

Within JamKazam, I see via the light bars that my voice is being picked up, but I cannot hear any sounds. Not the sample "play" sound during audio gear configuration; not the metronome sound; nothing. Sometimes I see a momentary "Unable to open test sound. Contact support." message during audio gear configuration.

What I have tried so far:
- I have tried the trick mentioned elsewhere in this forum to close all other programs (including Skype, IE, etc.) and to uncheck the "Allow applications to take exclusive control of this device" option in the Manage Audio Devices menu for both the microphone and the speakers.
- I've tried uninstalling and reinstalling JamKazam
- Restarting computer.
- I've tried different settings/sample rates/etc.

Any ideas would be greatly appreciated; I miss collaborative music.
Also, someone who has this thing working -- At what point in the audio setup configuration process were you first able to hear yourself through your audio output device?

Thanks in advance for any and all ideas.

Hi,
With my french organization, we have sent several emails to JamKazam to ask questions about the system and a possible partner$p, but we do not receive any response. It's a little weird.
Has anyone ever had contact with someone from JamKazam and do you know if there is a serious team behind this system?
Are they off since March?
Thank you in advance for your answers.
Carl

Why do i have to chose between 2 behringer interfaces in tab: Device Configuration, when i dont have such a interface, but i have a ZOOM livetrak 12 ant i can't select that thing. also ASIO panel won't openup and about a 1000 other problems

I AM VERY INTERESTED IN THIS APPLICATION.   HOWEVER AS A BEGINNER I NEED HELP.   THIS INTERFACE IS VERY CONFUSING AND I HAVE NOT HAD ANY SUCCESS GETTING IT TO WORK AS ADVERTISED AND I NEED USERS WITH EXPERIENCE FOR HELP.  

BEING SOCIALLY ISOLATED IS AWFUL AND THE ABILITY TO REHEARSE WITH MY BAND MAY SAVE MY SANITY.  CAN SOMEONE HELP ME GET STARTED WITH SOME BEST PRACTICES?   PERHAPS ON A ZOOM CALL REAL TIME?   THIS APP IS VERY CONFUSING AND I AM STUCK.  I GOT TO THE "TESTING PHASE" AND HIT A DEAD END.  CAN SOMEONE WALK ME THROUGH SOME STEPS?  I HAVE LOTS OF EXPERIENCE WITH OTHER VIDEO CONFERENCING PLATFORMS LIKE ZOOM BUT THIS ONE IS NOT VERY INTUITIVE.

 I DID THE INITIAL  "TESTING" AND IT SAID I CANNOT SUPPORT VIDEO BECAUSE OF MY INTERNET SPEED.   

OK THEN, WHAT IS NEEDED TO PASS THE INITIAL TEST and or WHAT INTERNET SPEED IS REQUIRED TO DO VIDEO?  CAN SOMEONE TELL ME WHAT TO UPGRADE TO FOR SUCCESS?  WHO OUT THERE IS UP AND RUNNING GREAT JAMMING WITH THEIR BAND WITH VIDEO?

 i HAVE NOT SEEN ANY TUTORIALS ON HOW TO SET UP VIDEO SUCCESSFULLY OR A SPECIFIC LIST OF WHAT IS NEEDED TO DO VIDEO CORRECTLY.    SO I AM HUMBLY ASKING ANYONE SYMPATHETIC FOR HELP.  JAM KAZAM APPEARS TO HAVE NO SUPPORT OR THEY ARE INCREDIBLY BUSY AND BOGGED DOWN.

THANKS FOR ANY ASSISTANCE.   AGAIN IF SOMEONE CAN ZOOM ME FOR REAL TIME HELP I WOULD APPRECIATE THAT


ivarevan@gmail.com

i tried to setup this program, but i cannot let it work in any way. i still get messeges about server being overbusy, when i click play on a song,same message, latency is overall unacceptable or not good etc etc
looks like i do everything wrong, or am i too old for this (58)

Hi i have been following the Videos to set up the Scarlet 2i2 gen 3 to work with Jamkazam on Windows 10 and have run into many problems. At this time I cannot get past the latency test. For the input and outputs I've selected ASIO , and have tried various Sample Rates and Buffer Sizes. The streaming settings are currently at 48000 and 120. After I do the latency test, it says that the latency cannot be predicted and to run an audio loopback test. I performed the loopback test as described in the video by unplugging the jack from my guitar and into the headphone jack on the scarlet. The loopback test just runs on and on never giving a result. I also tried the WDM setting for the inputs and outputs, and although I would sometimes get poor or fair latency results, it proved unworkable when attempting to Jam online. I will add that I downloaded the latest driver from Focusrite for the Scarlet and I am able to get good sound in my Headphones from my guitar in Channel 1 and Microphone in Channel 2.
Any suggestions would be most welcome!

I have configured my gear, latency is good,  while having a session with another user who has good latency on their set up we seem to have an overall connection latency , i can hear an echo for every note I play.  

Is there some other settings we need to make on our routers?