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  JK PLEASE RESPOND Connectivity / Dropouts / Crashes /No Audio issue rampant lately
Posted by: SammerJammer - 11-04-2020, 04:13 PM - Forum: Help with Live Jamming Sessions - Replies (5)

The last few weeks have been terrible trying to use JK. People joining can't get in at all or get in and some or all of the other session members can't hear them. Players drop out either completely or audio only during sessions. We waste at least 1/2 hour with people repeatedly trying to rejoin, restarting JK client, rebooting computers, and closing the opening new sessions. If we're lucky we can get in 45 minutes of playing before something goes wrong again.

I play in 3 different regular groups and all 3 are experiencing this.

Please, I'd like to hear from JK itself. I am assuming that the defaults on the client are the settings JK prefers we use. 3 or 4 weeks ago there was a release that had Prefer Lowest Latency as the default. That week was the first where sessions became total disasters and we had to bail. A few days later was another release and a notable change was the default was once again Prefer Peer-to-peer.  So I must assume this was intentional from the developers.

A lot of forum posts are complaining about this exact same issue and every JKer I've spoken with BAR NONE are experiencing these issues.

I suspect part of this issue is something to do with servers/caches. When I am forced out of a session and looking to get back in, I see some of my session members in "other" sessions which is not the case and these other "ghost" sessions in fact don't exist. Rebooting the JK client seems to be the only way to clear this up. And then after that actually getting into my original session is still subject to all the connectivity problems mentioned above.

PLEASE JAMKAZAM - DON"T LEAVE US IN THE LURCH. SAY SOMETHING!

Fellow JK-ers. Everyone means well but please don't reply with second-hand anecdotes like "I heard some people have done this or that and it worked...". If you have first-hand repeated success I'd love to hear about your methods.

Thanks and I hope we can soon put this behind us.


  Terrible issues since Oct 27 update
Posted by: lconway - 11-04-2020, 01:26 AM - Forum: Help with Live Jamming Sessions - Replies (14)

I am in two groups that have used JK for several months. We like all have had intermittent issues, but these have generally been declining. However, I have had one session with each of the groups (totalling 7 members) since the Oct 27 update, and it has been the worst experience for some time. One member in particular gets repeatedly dropped from the session (last night even more consistently, could not get through a song without losing the drummer). In addition, individual members suddenly cannot hear other members but can be heard themselves, and can hear some but not all of the members. This has happened throughout the sessions with both groups since Oct 29.

Is this a problem with the update? Or are there refinements of settings that need to be changed with this update? Suggestions? We have been highly impressed overall, but these were terribly deflating episodes.   Huh


  Invalid audio device in Windows 10
Posted by: livnik - 11-02-2020, 06:14 PM - Forum: Help with Live Jamming Sessions - Replies (12)

Hi,
I have a problem with my new Win 10 and sessions in Jamkazam. My audio gear (Behringer UMC 202works  very well on my laptop HP Win 8 64-bit but with my desktop PC, having recently installed Win 10, there is a big trouble for me.
For instance, I've hardly managed  to set my audio gear, and when I try to open a new session my audio gear works about 5-10 sec then disappears, becomes gray on Jamkazam, and on UMC Control Panel appears ASIO not active, but initially has appeared ASIO is active for about 5-10 sec. If I unplug the USB of UMC202 and start Resync it works again about 10 sec then disappears again, then appears an Alert saying INVALID AUDIO DEVICE. I cannot understand what it happens. 

- I have installed ASIO4ALL v.2.14 and UMC drivers 4.59.0.
- CPU i3 3.7GHz (9th generation), MB ASUS H310M-E, 8gb RAM, GPU Palit nVidia GeForce GT630 etc.

Could anyone help me...


  Why does it ask for CC-BY-NC-SA?
Posted by: Neil - 11-02-2020, 04:45 PM - Forum: Help with Live Jamming Sessions - No Replies

Hi,
I've started a session and set it to be 'standard agreement'. I want all musicians to retain copyright of their work.
But under this setting is a checkbox for CC-BY-NC-SA which applies to all music created in the session. I can't create a session without agreeing to that.

Can someone explain why there are two licenses and their implications?

To me it seems that no participants can retain owner$p of their work if I agree to the creative commons license (and they can only join a session if they agree too).

Thanks,
Neil


Bug client opens with really small text
Posted by: mattchandler - 11-01-2020, 04:06 PM - Forum: Help with Windows Client Problems - Replies (2)

see attached image for client layout on windows 10 machine, surface pro 4
app functions but text is was too small to read - cannot find how to correct this
can anyone help please. thanks, Matt



Attached Files Thumbnail(s)
   

  periodic 100 % packet loss
Posted by: Heathcliff_wh - 10-31-2020, 04:12 PM - Forum: Help with Network Gear - Replies (4)

Hi everybody,
after the 27th october update we are facing a transmission problem.
There is a periodic 100% packet loss either one- or even biderictional.
Starting an stopping new session was useless.
Does anybody have the same problems?
Best regards


  Add Bachata Genre please
Posted by: Terles - 10-31-2020, 02:59 PM - Forum: New Feature Requests - No Replies

Can Bachata be added as a genre?


  Please add Middle Eastern to Genre
Posted by: raj - 10-31-2020, 04:54 AM - Forum: New Feature Requests - No Replies

It's really hard to find other people who play Arabic, Turkish, Persian, etc. (usually all under the category of "Middle Eastern") music.

Please add "Middle Eastern" to the list of genres.

Thanks!


  Help www.jamkazam.com
Posted by: Jason - 10-31-2020, 02:20 AM - Forum: Help with Mac Client Problems - Replies (1)

救命 me


  UM2 and audio issue
Posted by: manilatom - 10-30-2020, 09:17 PM - Forum: Help with Audio Gear - Replies (14)

I am trying to use JamKazam with a Behringer UM2 audio interface.  I am using a Windows PC and have installed the driver.  When using the "direct monitor" setting, I can hear my guitar and vocals, but not getting sound in my headphones with direct monitor off.  Also, another person on JK cannot hear me.  I also get a bit of crackling in my headphones when I speak into the mid.  Can anyone help?