Can anyone help?  The minute I log in to JK I get the message "disconnected from server, reconnecting in xx seconds."
It never connects and I am unable to do anything.  I am hard wired, running a Mac Book pro late 2008 with Catalina 10.15.6 OS.
I went thru all the set up process and was told the set up was a success.  Any help will be greatly appreciated. 

My audio interface shows up in the audio gear. Each time I want to connect, a message comes up that it is not connected. But it is definataly connected to my computer.

Are any other Mac users experiencing a flange effect on their audio since last night's update?
Anyone figured out how to get rid of it?
Thanks!

Anyone know how to reduce equipment jitter (not network jitter)?

Mine is green for a bit, and then dips into yellow and red occasionally. Otherwise my setup seems to be good. Any recommendations? I tried the youtube guy method with the minimum processor thing at 100%, still issues. Using a MOTU Ultralite Mk2 its a bit old so maybe the culprit. Also vocals guitar and keyboard each with a plugin on it.

Any help appreciated!

Anyone know how to reduce equipment jitter (not network jitter)?

Mine is green for a bit, and then dips into yellow and red occasionally. Otherwise my setup seems to be good. Any recommendations? I tried the youtube guy method with the minimum processor thing at 100%, still issues. Using a MOTU Ultralite Mk2 its a bit old so maybe the culprit. Also vocals guitar and keyboard each with a plugin on it.

Any help appreciated!

Everyone,
Just joined.Two buddies and I are trying to start jamming together using JamKazam. One of the guys has the above Behinger Q502USB and he cannot hear us but we can hear him. His headphones are in the mixer. From a Youtube video he has tried jumpering the tape out to the tape in and has tried all combinations of the two routing switches. The other player has a large multichannel Behringer USB mixer with no issues. I looked through one of the posting which list all the tested interfaces and the 502 is not listed. I'm hoping the list is old.

Any suggestions or leads?

Thanks,
Randy

Hi Everyone,

I was wondering if anyone in the UK is getting a good experience jamming with other UK musicians?

I discovered JamKazam about 6 months ago but found it impossible to jam with others in my band as the latency was getting in the way.

Two of us tried again tonight but latency is still an issue for us, we just can't lock onto the beat. I was wondering if we are just too far away from wherever the servers are located or if there are any tips for improving things please?

I believe we meet all the minimum system requirements. I have fibre connection and get 110mbps download and 4mbps upload. My guitarist has copper connection and gets 65mbps download and 16 mpbs upload. Both with Ethernet connection, both using PreSonus external sound cards. One guitar and one mic each.

Before we start doing anything the latency traffic lights are amber. Voice is crystal clear as we chat to each other before playing but once we both start playing things start to crackle and pop and before long we are out of sync with each others playing.

Thanks for any assistance or suggestions.

regards,

Chris (UK, London)

Hi, everyone. 

I just tried opening Jamkazam on my mobile device and found the updated jamkazam webpage showing planned monthly pricing for a number of subscription tiers. 

https://jamkazam.com/remote-music-rehearsals/

Free versions would be limited to 4hrs/month, with each session being limited to 1hr/month, and three paid tiers being offered. 

I understand that Jamkazam now has a sizable community of users and assume that there are cost involved in hosting servers, maintenance and development etc. So Jamkazam finding a sustainable way of growth is something I've been looking forward to, and I believe this wish is shared among many. 

My question is rather, if the existing members had received any newsletters or announcement regarding this change, ESPECIALLY the volunteers and the donors who is helping Jamkazam reach their fundraising goal and more. (no-strings-attached, goodwill donations as far as what I can see)
Seeing the updated page on the plans and pricing without having received any announcement or newsletter, should come as a lack of transparency and consistency to the donors and volunteers, if not all users who are helping to improve Jamkazam by effectively beta testing it as they use it, and actively sending crash reports etc.  
If I may point out as an example, the 'Most Popular' highlight on the middle tier paid subscription plan on their website - I assume this is a common marketing practice yet is a false statement, as nobody on Jamkazam so far could've been a paid subscriber as the plans are listed as 'coming soon' at the time of this posting. Therefore there cannot be any data on which plan is the most popular. 

• Fellow users, have you received any announcement or newsletter regarding the coming paid subscription plans? 
  

• And to the Jamkazam operators, would you share/comment on my concerns regarding the lack of communication on your planned change into a paid subscription service, especially for those who has been volunteers and donors?
  

• And again, the community of people who make Jamkazam such a lively and noisy place - what are your thoughts?
  

Looking in the JK feed, recordings others have made all show "still uploading"  or "mix failed"   ( except for recordings several years old).   In making a recording myself, it says to use the session mixer which no longer exists.

   

So I just upgraded from Mojave to Catalina.  Now Jamkazam gives me errors that my hardware is not plugged in.   I can remove the device in Jamkazam, and go through the wizard and it sees the Presonus 1818VSL, but when I go to add it, it tells me it’s not connected.
I’ve searched all over the internet and cannot find anybody else having this problem.
The Presonus works fine in any other application and is a class compliant interface.