Looking in the JK feed, recordings others have made all show "still uploading"  or "mix failed"   ( except for recordings several years old).   In making a recording myself, it says to use the session mixer which no longer exists.

   

So I just upgraded from Mojave to Catalina.  Now Jamkazam gives me errors that my hardware is not plugged in.   I can remove the device in Jamkazam, and go through the wizard and it sees the Presonus 1818VSL, but when I go to add it, it tells me it’s not connected.
I’ve searched all over the internet and cannot find anybody else having this problem.
The Presonus works fine in any other application and is a class compliant interface.

I am less than 10 ft from the modem (through a wall). The wall is a wood frame with drywall, so not much interference. I saw the appeal to use a hardwired connection, so I bought a really good ethernet cable, 30 ft long (since I have to go around two corners and it barely reaches). When I look at my performance on a network speedtest, I see essentially no difference. When I look at JK performance, I see NO difference. What am I missing??

I cannot find or figure out how to get JK to use the ASIO driver for my Zoom H6. It seems to only see the WDM. I loaded the stereo and multitrack ASIO drivers, but not sure how to proceed.

New to JK. 

Windows 10, Focusrite 2i2 3rd gen, Vanguard V13 mic, fast ethernet connection, wifi off, all green tests and latency as described as it should be in the set up step by step article. 

All going as described until....

....in the last step of the Audio Gear set up (step 5), when it says to completely turn off direct monitoring (which I have done), and then it says to hit the Play button and you'll hear a repeating ding:  the noise I hear is a fuzzy almost non-pitched noise, sort of a scratchy sci-fi sonar noise, not at all a ding. Does this matter? What should I check? 

I haven't tried to use with anyone else yet, but am planning on trying it tomorrow morning for a lesson. 

Would record the fuzzy scratching noise and attach it, but I don't fully understand all the in and out routing I'm looking at. If it's necessary for me to attach, I can figure out how to capture it and upload it to this thread first thing in the morning. 

Any help or guidance appreciated. Above average computer literacy, novice to sound tech. 

UPDATE:  Thought I'd try it one more time before posting this, and this time I got a message saying, "Unable to load test sound, please contact support", with a link that took me to a salesforce page (https://www.salesforce.com/solutions/sma...e/?mc=desk) -- what in the hell??

Can anyone advise?

Is there any difference between cat5 and cat6 cable when setting up for jamkazam?
Thanks

Hello everyone. I have a question. When we go to "find a session" and "open jams" can we see all the sessions open at that moment in the world or just a selection of them? In this case, how is the selection made by the system? Thank you.

Greetings fellow JK's:

We continue to have some real latency problems with just one band member. He's on a Mac, with a Focusrite Solo. The rest of us all have Focusrites as well. Unlike the rest of us that live in single family homes, he's in an apartment building that I'm sure splits the internet signal.. Would that cause problems with latency, and is there anything he can do - besides move?

Thanks,
Geoff

Hi Everyone!

I am an MBA student currently working on understanding the Music production industry and analyzing the trends in VST Plugin Usage.

Would really appreciate if you could spare a few minutes to take this survey about your usage:

https://docs.google.com/forms/d/e/1FAIpQ...A/viewform

Thank you again for your time!

Hi, 

1) During live sessions, a person in our group is hearing loud crackling sounds from my vocals.  When he did the recording and we listened back we could hear the crackling.  This was a session that the other person created and I joined. We have tried altering various settings (such as buffer size) on my audio interface and computer, but he still gets the crackling.

2) We did another test where I created a session and the other person joined.  I then started a recording and when playing it back there was no crackling sound at all. However the other person still hears the crackling during the live session.

The other person did not get this issue until after the Jamkazam updates (on 27th Sept 2020 there was no crackling on recording or during live session).

Please could you help with trouble shooting this issue we have.

Thank-you.