I know that direct monitoring should be off when using Jamkazam, but I'm using a 10+ year old Focusrite Saffire pro 40 and there is no button to turn off the direct monitor function. Does anyone have any thoughts on how this should be set up to optimize performance and not have direct monitoring. I'm asking on this forum because the unit is old enough that it is not supported by Focusrite.
Thanks,
Michael

When I use Broadcaster role in 'Live Broadcast Manager' and I click on 'Start Broadcast', nothing happens until I start the Video service on the Broadcaster PC - then the live streamstarts Ok, but I see the video window for the Broadcaster in Youtube (along with the performers) . How can I configure it so that ONLY performers videos are shown in live stream?

Hey folks. I'm  pretty new to JK. I have a Dell laptop running Windows 10 with a new Presonus Audiobox USB 2X2 audio interface. I have a good internet connection. I have my guitar going through my Boss Katana Air into the Presonus. Whenever I hit a sting or play a chord it get a little static noise happening. Any ideas why? Thanks - Mike

JK has been working great. Four friends play together weekly. It would be great if our in-home spouses/partners could listen in while we play. If there is on obvious way to do this, I've missed it. Any suggestions? Thanks!

Hello,
has anybody experience how I can avoid contact noise? It appears when I play on my own (starts as soon as I play guitar or sing) as well when I'm in a session with other players. I use a Tascam US 2x2 Audio interface and connect my LapTop via LAN cable to the Router.
Thanks for feedbacks
Guido

JK recognizes my gear for about 15 seconds then shuts down. Resync=another 15 seconds then shut down. Been jamming for 10 mos. never had this problem.

Anyone available for help?

I really am "asking for a friend." ;-)

He has a Focusrite Solo 3rd gen unit that I've been trying to help him setup. His internet speed is pretty mediocre and we're working on that. However, the current weird problem is that in the system setup he can only select one input (CH1) and only one input is displayed in "audio inputs." The Solo has a mic input and an instrument input and you'd hope they'd both be controllable. Plus, his output is guitar on right and voice on the left. Any suggestions?

I returned to Jamkazam for the winter weather after rehearsing and performing outside until now. I noticed a lot of inconsistent static today in a duo session. It would appear, I would leave the session and return without static for a while, then it would return and I would repeat. Most of my diagnostics were green, but jitter alternated between green and yellow. Let me know what you think.
Larry

My buddy and I both have Mac desktops, hardwired and use Artesia a22xt. Today 
I was able to hear my microphone and his microphone and he could hear himself, but could not hear me. 
Any ideas?

Dear Support Team, 

I have a urgent question regarding the app. As I started the download (the .msi file) my virus tools as well as windows 10 itselfs gaves me alerts. It recommands to avoid the installation. So I have a little bit bad feelings to start the installation. It would be nice if you can give me some answers regarding the security topic. 

Thank you in advance.