JK recognizes my gear for about 15 seconds then shuts down. Resync=another 15 seconds then shut down. Been jamming for 10 mos. never had this problem.

Anyone available for help?

I really am "asking for a friend." ;-)

He has a Focusrite Solo 3rd gen unit that I've been trying to help him setup. His internet speed is pretty mediocre and we're working on that. However, the current weird problem is that in the system setup he can only select one input (CH1) and only one input is displayed in "audio inputs." The Solo has a mic input and an instrument input and you'd hope they'd both be controllable. Plus, his output is guitar on right and voice on the left. Any suggestions?

I returned to Jamkazam for the winter weather after rehearsing and performing outside until now. I noticed a lot of inconsistent static today in a duo session. It would appear, I would leave the session and return without static for a while, then it would return and I would repeat. Most of my diagnostics were green, but jitter alternated between green and yellow. Let me know what you think.
Larry

My buddy and I both have Mac desktops, hardwired and use Artesia a22xt. Today 
I was able to hear my microphone and his microphone and he could hear himself, but could not hear me. 
Any ideas?

Dear Support Team, 

I have a urgent question regarding the app. As I started the download (the .msi file) my virus tools as well as windows 10 itselfs gaves me alerts. It recommands to avoid the installation. So I have a little bit bad feelings to start the installation. It would be nice if you can give me some answers regarding the security topic. 

Thank you in advance.

Hi, apologies in advance if this is a bit of a Noddy question!

I'm using a Behringer UMC202HD with my bass plugged into Input 1 and a condenser mic into Input 2.

When I set this up I can only see separate channels for the audio as Left and Right so have assigned the bass input to Left and the Mic to Right.

In my dashboard I see two entries for myself but my friend I'm jamming with only sees one that carries both the bass and the mic.  The levels are very different so he has to keep adjusting up or down depending on whether I'm playing or talking.  It's not to much of an issue as I don't sing but wondered if we're missing something fundamental in the set up here?

Thx

            Hello Forum Members!

Do any of you use a Steinberg UR-RT4 interface with JamKazam?  If so, how do you make sure that Direct Monitoring is turned off?

While in session I have the following problem...the audio becomes static (buzzy) then my signal is seemingly to me pushed in front of or behind (either way out of time) against the person I am Jamming with.  While persisting and playing through this (which is not pleasurable) at times the problem goes away by the end of the song.  At other times it persists until a second after we stop playing, then it clears up.

I don't know if direct monitoring is causing this or not but want to eliminate direct monitoring as a possible root cause.

For others not familiar with this interface, it does not have a physical switch for direct monitoring on/off.  The instruction manual does not mention the words direct monitoring with the exception of using it with Cubase.  In Cubase>Studio Setup there is a soft switch to turn direct monitoring on or off.

What controls the interface with other DAWs (and JamKazam) is a software mixer interface called: dspMixFx UR-RT (Screen Shots of current set-up above) and this software does not have a soft switch for direct monitor control.

In JamKazam Audio Devices I run the Yamaha Steinberg USB ASIO Driver sample rate at 96KHz, and the minimum buffer size available at 64 samples in low latency mode.

Moreover...I run a new HP tower, Windows 10 20H2 (home) with 32GB RAM + 32GB Optane memory, Gen9 i7 9700. And connect over Ethernet.

In session with the UR-RT4 I run an XLR mic on Ch1. and run a Boss ME-80 into Ch.3 & Ch.4 (Line in).

I appreciate your feeedback.

Thanks,
David

Has anyone been able to properly configure a Line 6 Amplifi TT as AI for guitar? My latency and drivers have been flagged as very problematic.
I know it is an older device and the drivers are proprietary, but it is a cool device to use. It works as it should outside the JK environment and I can hear myself in a private session, but cannot hear jamtracks or join an open session.
Any help is appreciated!
TIA

Hello,

I am able to hear other musicians in a session, but they cannot hear me.  Any help would be greatly appreciated!  

JamKazam is not receiving audio coming into the laptop audio interface or an external USB interface.

MacBook Pro Retina 2015
MacOS:  Mojave 10.14.6

PreSonus AudioBox USB 96
also have tried the built-in audio adapter of the laptop

Neither work with JamKazam.

Macbook is connected via an ethernet cable directly to a Spectrum cable modem and has received a public ip address via dhcp from Spectrum.

There is no hardware firewall being used.

The MacBook’s wi-fi is disabled.

System Preferences > Security & Privacy > Privacy > Accessibility: JamKazam is checked.
System Preferences > Security & Privacy > Firewall:  Disabled

JamKazam recognizes the AudioBox and allows it to be the active audio gear.  In a session, it is selected as input and output but no audio seems to be uploaded/transmitted to JamKazaam, i.e. the VU’s show no level.

In System Preferences > Sound: the Presonus is the active device and is showing audio level.

In JamKazam app preferences, tried both checking and unchecking “Always use the same set of UDP ports”.

Both sessions occurred after Wednesday's update.

Still numerous problems joining, players showing up as "gray" with no audio, players' sound dropping out, some players suddenly not able to hear some other players, people needing to leave and rejoin session or restart JK client or even reboot computer after JK client crash. Two players reported the update itself crashed. 

In other words, the (unfortunate) usual litany of problems on JK.

In both sessions we all eventually ended up deselecting all the new Network Route options leaving only Prefer Peer-to-peer. This seemed to have made things more stable though not perfect but we had better success than using the new release with its default configuration.

Not sure what JK is trying to do exactly but the platform has been very hit-or-miss (and mostly miss) for well over a month now.

Question for JK: Can you detect all those audio dropouts? Do you have a way to analyze your logs to see all the players leaving and rejoining sessions and re-starting the JK client? In other words, are you actually aware of the scope of the problems and when they are occurring?