The site opens in a browser but the app will not load to create a session. I only have WIFI...no way to hard wire. Can someone help?

Mike Ward

Right now I have a Dell 7480 Latitude that's a couple of years old and a Behringer UMC22 interface.  I'm getting 20ms audio latency and it's not cutting it with my band.  What do I need to do to get down around 6ms audio latency?  (I'd really prefer to stick in the Windows world and not go Apple.)  Any budget-minded suggestions or technical advice appreciated.

Thanks,

Tony

Anyone have information about the Pairing options?



Does pairing imply connecting directly between two clients, based on their individual IP addresses?



Pairing JamKazam Clients menu option shows:



JamKazam Clients:

>Toggle Pairing Capability (when checked, it enables the other following sub menu options



Pairing Candidates:

> Auto Pairing Enable (checked by default)

> Scan for extra pairing address detail

> Direct Connect



Experimental Pairing Address Details:

> Enable MIDI/VST Support (selectable)

> Listen To Session Music+Chat Audio (grayed out)

> Listen To Session Music Audio (grayed out)





UPDATE TO MY OWN POST

As i turns out, for testing purposes I created another separate JK account. On two separate computers in my LAN, I was able to connect both clients to each other directly using the Pair option, using the local static IP addresses assigned to each computer. I still have more testing to do, to better understand this especially with a friend who is 2 miles away with the same Internet Service Provider. We both have over 200 + mps speed. It will be nice to see if it offers any improvement over unacceptable latency. Additionally, JK offers network settings to control bitrate and packets. Our traceroute pings between our location is very good, so hopefully these options make things better.

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I keep getting an error message about mismatched sample rates, yet I have the "Match" setting selected. 
Also, when I play my instrument, all I hear is static, yet the other people in the session with me hear it fine. Are these two things connected? If so, how do I fix this?

Both my drummer and I are trying to set this up, we're both in the same geographic area, using the same ISP ( Xfinity) both using Cat 5 cables directly connected to our routers, and the network setup says it cannot determine if we are directly connected, and it does not recommend using WiFi. Both using Windows 10 home. Where should we start reconfiguring our network settings ( if necessary) ?

Hello,

I'm having trouble within a jam session.  This is a two guitarist jam session.  Within the session I can hear the other guitarist's guitar but I cannot hear his voice.  He can hear both my guitar and my voice.  We are both using the built in microphone on our laptops (mine a MacBook Air, his a Microsoft Surface) for our Voice Chat configuration.

Anyone else experience this or have any tips on how we can resolve so that I can hear his voice?

Thanks much!

Mark

Hi Guys,

I'm trying to update some of our Band Profile, and when I click on 'Save and Next', nothing appends.

Do you have the same problem? How to fix that?

Regards,

Michel

JamKazam is very cool!  Need some help or clarification with network response.  A couple of months back, I could connect with acceptable latency.  Now, the app always reports my latency as 30ms+.  My speedtest is showing 1Gb/sec.  Pings to you show 40ms+ average.  A tracerte to a dallas.nodebalancer shows about 2ms response time and then shows no further network devices.  I suspect the latency is not on my side?  Is that to be expected at the current time?  I understand you have a lot of activity.  I can connect fine and start a session, albeit with the notice my latency is high on my gear.  

I noted the port forwarding posts but it was working perfectly before and UDP ports shouldn't be causing latency issues.  

I can connect, it's just the latency shown in the session by the app.  Is the latency shown in the app the actual latency, or is it a false indication?

Please advise.  Content to wait if it is a network performance or server capacity issue on your side.  Happy Easter!  

Thanks!

Mark

Have cleared my computer of the downloads when it continues to be a problem. Rebooted several times, turn off computer and tried to start fresh and download drivers for scarlett solo, being forced to "focusrite control" which seems to be the issue. 
Anyone know how to just download the driver for the Scarlett Solo without the "focusrite control"?

Hey !

Today I created a session with my band. Among the 4 of us 2 could hear everybody , 1 could hear 2 persons and I only could hear 1 person.
Usually the person is " grayed " and I get a " No audio?" yellow notice but the link leads nowhere.
I tried restarting the router, the computer and the app. Nothing seems to work.

How is this possible? 

Thanks in advance,