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  Blue Snowball mic uses WDM driver and ASIO fails to install
Posted by: michaelryle - 05-08-2020, 01:58 PM - Forum: Help with Audio Gear - Replies (1)

I bought a Blue Snowball mic to use with jamkazam but I found that its latency and frame size are just as bad as the built-in mic on my laptop, presumably because they both use the WDM driver which jk says is "problematical."

So I downloaded ASIO4ALL to see if that would help but ASIO4ALL fails to install (W10 latest version). The install copies the user manual and quits. I tried it with the recommended W10 compatibility settings (Vista SP2) and got the same results.

How do I get an alternative to the "problematical" WDM driver?

I'd love to be able to be able to use jamkazam but I don't know what to do.

Thanks for the help and stay well.

Michael Ryle


  Working in the UK and Ireland
Posted by: patrickbmccabe - 05-08-2020, 12:01 PM - Forum: Miscellaneous - Replies (5)

Hi Folks,
I need to find out if the Software will work in the UK and Ireland... I see on some Youtube threads that it was not working out side Continental America.....


  installing ASIO
Posted by: tpethen - 05-08-2020, 10:15 AM - Forum: Help with Audio Gear - Replies (2)

HI, I use the Native Instruments Komplete audio 1 interface, and windows 10 desktop computer and I cannot get any DAW to recognise the NI ASIO driver after several installs and re-installs. I use Jamkazam and it readily accepts the WDM drivers, but the latency is too high. Any help would be greatly appreciated


  No more information about audio gear latency
Posted by: Gio Bell - 05-08-2020, 09:47 AM - Forum: Help with Live Jamming Sessions - Replies (2)

Hello everyone. I appreciated the changes of the latest version of Jamkazam and I think we should thank the site managers for their efforts. But I think it would have been helpful to leave the information about the latency of each musician's audio gear. It is true that what matters is total latency including internet connection, however, to know this data you must first enter the session. Instead, when you are choosing the session, if you already see that a musician has an audio device with 35 ms of latency, even if he is in your own country, you can already foresee that playing together will be very problematic and you avoid joining sessions by wasting time and disturbing needlessly those who are already inside.


  Recording final mix
Posted by: TomClayton - 05-08-2020, 09:40 AM - Forum: Miscellaneous - Replies (2)

We made our first recording a few days ago. In my file manager all the tracks are showing as Uploaded, but the Mix has now been showing as Queued for several days. Is this normal, or is there something we are missing - I wondered if for example if all participants needed to be on-line for the mix to download.

Any help would be appreciated


  Frame Size Latency Problem
Posted by: Detgyver - 05-08-2020, 04:59 AM - Forum: Help with Audio Gear - Replies (1)

Hello everybody,

I'm new here. I'm using a Komplete Audio 6 interface under Windows 10 and I get a problem with the frame size (screenshot) can someone please tell me which setting can turn this off?


Thanks
Detgyver



Attached Files Thumbnail(s)
   

  May 6 update - crash trying to connect to session
Posted by: creckling - 05-08-2020, 03:11 AM - Forum: Help with Mac Client Problems - Replies (1)

I jammed fine on Monday night for hours but tonight after the update:
1. I load jk and create a session.
2. Invite other person
3. they come in and are 'ghosted' in the ui
4. boom! jk crashes.

anyone else?
I tried resetting audio gear, rebooting router, rebooting mac (again), clearing jk cache files.

Sent in the files for debug - hopefully devs can fix it or provide info.

Catalina 10.15.1 OSX


  No sound from my headphones
Posted by: threewanderers - 05-08-2020, 12:16 AM - Forum: Help with Audio Gear - Replies (2)

Hello, I just bought a behringer umc202hd interface. I am on windows 10. I downloaded and installed the driver, and plugged in the interface.  the good news is the latency went from 78.9 to 4.2 with the interface.  the bad news is I am getting no sound over my headphones, which are plugged into my computer's headphone jack.  I can't hear my guitar or any sound through the jamkazam app, although the indicator lights are all green.  Any suggestions as to what I'm doing wrong? I feel like I am so close.....


Video LIVESTREAM Tips
Posted by: chilimail333@gmail.com - 05-07-2020, 10:09 PM - Forum: Miscellaneous - No Replies

Here's some LIVESTREAM Tips we've gathered over the past few days:


FB Stream Key location: [/url][url=https://www.facebook.com/live/create]https://www.facebook.com/live/create  (this is where you get the stream key to copy/paste into JK

-- start the JK Livestream Session first, then hit Go Live on FB

-- Tick the Persistent Stream Key and it will save in JKZ for next time

-- Share using a created Business page rather than a personal FB page > select "Share on Your Time Line" dropdown > Share on a Page you Manage

-- Think of a Title before hand

-- You're LIVE faster than you think...log into an alternate device and watch for when you go live.  Start playing immediately and think ahead to the FB playbacks that you'll receive.  The first 10 seconds of the replay is critical.

-- You can sell tickets to the event on FB.  Pretty cool.  Even if they are free, it engages your fans.

-- Recommended tutorials: https://youtu.be/aB8sGEilB10  // https://www.youtube.com/watch?v=qiSJHeme_VE&t=4s 

Twitch Streamkey location:  Icon top right > Creator Dashboard> Three Lines top left > Preferences > Channel

-- Good examples of engaging Twitchers:  https://www.twitch.tv/thetangerineclub

YouTube Streamkey Location: Icon top right > YouTube Studio > .... it's kinda complicated: watch this: https://www.youtube.com/watch?v=Xka4OLgzW9Q&t=532s

Must have video camera running from main session page to stream.  JamKazam Video window > Streams > Resolution to send 720 (if your ISP can handle it, if not VGA 640). Select video encoder > VP8 (I don't really know what this means yet).

JKZ Live Broadcast Button: Manage > Live Broadcast > Performer and Broadcaster > Video Console > Brady Bunch for four jammers / Side by side for 2-3 jammers.   Paste Stream Key from Streaming platform.  Stream quality: HIGH if your ISP can handle it.  UpLink Bitrate (I've tried 3500 and that worked)  I want to try 7200 to see if that works too.  > Audio Sync Delay (don't know if I should change it, so I left it alone) Apply > Start Broadcast

Audio Console:  Push the volume as high as the stream can handle without clipping.  I used the tick just below 20 on LiveCast meter.


  IPv6? 100% packet loss out, received audio cutting in and out
Posted by: kvstrong - 05-07-2020, 07:13 PM - Forum: Help with Network Gear - Replies (2)

I've seen others mention that IPv6 should be disabled in Manage->Networking->IP Protocol.  Is that the case?  

Last week our jazz guitar quartet had everything working fine, after both a gateway/router and computer reboot on my side.  In fact the latency was barely noticeable.

This week (last night), the other three were frequently seeing 100% packet loss from me, and I was hearing their audio cut in and out, mostly out.  I was also sometimes getting UDP blocked messages, which I had never seen before in prior weeks, and nothing had changed on my end, other than the two JKZ app updates in the past week.

Tried rebooting computer (MacBook Pro) and power-cycling my gateway/router.

I added UDP port forwarding on 12000-12010 to my gateway/router (AT&T Pace 5268AC) and enabled "Always use the same set of UDP ports" in JKZ.  Still the same, audio cutting in and out and the other guys seeing 100% packet loss from me.  

My Ethernet connection is via a switch, which then has a long run to the gateway/router (via in-wall wiring).  Tried switching to WiFi as a test.  Audio started working, though latency too long to be useable.  The WiFi router is connected to the same Ethernet switch as my computer.  Nothing making any sense.

I wondered if perhaps there was something else on my network causing UDP packets to be dropped.  I found this tool, https://iperf.fr, for running UDP speed tests.  Ran a bunch of different UDP tests to a public iPerf3 server in NorCal (I'm in SoCal), perfect, no dropped packets and easily handled 6 parallel 1Mbps streams in either direction.

The only other thing I can think of is the comments regarding iPv6 vs IPv4.  What difference does that make?