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installing ASIO - Printable Version

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installing ASIO - tpethen - 05-08-2020

HI, I use the Native Instruments Komplete audio 1 interface, and windows 10 desktop computer and I cannot get any DAW to recognise the NI ASIO driver after several installs and re-installs. I use Jamkazam and it readily accepts the WDM drivers, but the latency is too high. Any help would be greatly appreciated


RE: installing ASIO - blandis - 05-08-2020

hmmm... that's strange. Its not very common for a manufacturer's driver to not be recognized at all; sometimes by one app, but not usually every app. I assume you are using the driver posted on the NI Support site: Komplete Audio 1 & 2 Driver 4.59.0 - Windows 10. The info states this is the ASIO driver
https://www.native-instruments.com/en/support/downloads/drivers-other-files/
The only thing I can suggest is to re-run the install, but right-click on it and choose "Run as Administrator". Perhaps you have security settings disabling your ability to write files in some of the Windows directories.
Hope this helps


RE: installing ASIO - tpethen - 05-08-2020

(05-08-2020, 12:17 PM)blandis Wrote: hmmm...  that's strange.  Its not very common for a manufacturer's driver to not be recognized at all; sometimes by one app, but not usually every app.  I assume you are using the driver posted on the NI Support site:  Komplete Audio 1 & 2 Driver 4.59.0 - Windows 10.  The info states this is the ASIO driver
https://www.native-instruments.com/en/support/downloads/drivers-other-files/
The only thing I can suggest is to re-run the install, but right-click on it and choose "Run as Administrator".  Perhaps you have security settings disabling your ability to write files in some of the Windows directories.
Hope this helps
Yes, I ran it as administrator and it fired up and was accepted, with the latency dropping right down. Thank you very much