I cannot hear my bandmates properly

[Schmidl]

Hi, my Band tried to start a new Session today, 
but I couldn't hear them properly. Only when I crank up the Headphones to max, I heard a little. 
They could hear me perfectly. 
About a year ago when we did it the last time there was No such problem. 

I am using a Behringer UMC 1820. 
Driver is installed and configured. 
DIM is deactivated. 

Any ideas anyone?

Thanks a lot. 

Dan

[Dimitri Muskens]

>>>
Hi Dan, did you try to 'Reset Audio Volumes' from the menu? - or in the 'Pro-Audio Mixer'? ('Levels Reset')

[Schmidl]

>>>
Hi Dan, did you try to 'Reset Audio Volumes' from the menu? - or in the 'Pro-Audio Mixer'? ('Levels Reset')

Hi Dimitri,
No. What I did was to delete all my Audio tracks and started fromm scratch. 
Could you maybe post a Screenshot?

[Dimitri Muskens]

>>>
Hi Dan, did you try to 'Reset Audio Volumes' from the menu? - or in the 'Pro-Audio Mixer'? ('Levels Reset')

Hi Dimitri,
No. What I did was to delete all my Audio tracks and started fromm scratch. 
Could you maybe post a Screenshot?

>>>
Just do literally what I suggested in my answer.

If that does not help. Remove your sound card/audio interface config and add it again and re-config your tracks (Audio Inputs)
There is no use - almost never! - in removing and re-installing JamKazam.

[Schmidl]

Hi Dimitri, I solved the problem...although the real problem was in front of the PC or the interface respectivley.
The monitoring on my interface was messed up and I didn't notice.

It works now, but thanks anyway!!