Problems still Wed 11/18 and Thu 11/19

[SammerJammer]

Both sessions occurred after Wednesday's update.

Still numerous problems joining, players showing up as "gray" with no audio, players' sound dropping out, some players suddenly not able to hear some other players, people needing to leave and rejoin session or restart JK client or even reboot computer after JK client crash. Two players reported the update itself crashed. 

In other words, the (unfortunate) usual litany of problems on JK.

In both sessions we all eventually ended up deselecting all the new Network Route options leaving only Prefer Peer-to-peer. This seemed to have made things more stable though not perfect but we had better success than using the new release with its default configuration.

Not sure what JK is trying to do exactly but the platform has been very hit-or-miss (and mostly miss) for well over a month now.

Question for JK: Can you detect all those audio dropouts? Do you have a way to analyze your logs to see all the players leaving and rejoining sessions and re-starting the JK client? In other words, are you actually aware of the scope of the problems and when they are occurring?

[StuartR]

Both sessions occurred after Wednesday's update.

Still numerous problems joining, players showing up as "gray" with no audio, players' sound dropping out, some players suddenly not able to hear some other players, people needing to leave and rejoin session or restart JK client or even reboot computer after JK client crash. Two players reported the update itself crashed. 

In other words, the (unfortunate) usual litany of problems on JK.

In both sessions we all eventually ended up deselecting all the new Network Route options leaving only Prefer Peer-to-peer. This seemed to have made things more stable though not perfect but we had better success than using the new release with its default configuration.

Not sure what JK is trying to do exactly but the platform has been very hit-or-miss (and mostly miss) for well over a month now.

Question for JK: Can you detect all those audio dropouts? Do you have a way to analyze your logs to see all the players leaving and rejoining sessions and re-starting the JK client? In other words, are you actually aware of the scope of the problems and when they are occurring?

I can tell you that JK is aware of the problems and is actively working with some of us to fix them.

[JAMGK]

Both sessions occurred after Wednesday's update.

Still numerous problems joining, players showing up as "gray" with no audio, players' sound dropping out, some players suddenly not able to hear some other players, people needing to leave and rejoin session or restart JK client or even reboot computer after JK client crash. Two players reported the update itself crashed. 

In other words, the (unfortunate) usual litany of problems on JK.

In both sessions we all eventually ended up deselecting all the new Network Route options leaving only Prefer Peer-to-peer. This seemed to have made things more stable though not perfect but we had better success than using the new release with its default configuration.

Not sure what JK is trying to do exactly but the platform has been very hit-or-miss (and mostly miss) for well over a month now.

Question for JK: Can you detect all those audio dropouts? Do you have a way to analyze your logs to see all the players leaving and rejoining sessions and re-starting the JK client? In other words, are you actually aware of the scope of the problems and when they are occurring?

I can tell you that JK is aware of the problems and is actively working with some of us to fix them.

Can you elaborate on what the JK developers say about the issue, what we can all do to mitigate, whether there are any patterns indicating the pathway to solving the issues with audio dropouts and greyed-out session participants?