04-19-2020, 12:28 AM
(This post was last modified: 04-19-2020, 12:39 AM by araulfiol.)
I'm running on a MacBook Pro 10.14.6 Intel Core i5 proc.
I get the following error message when I start the app... Initially, the app worked when using the built-in mic. Then since I've hooked up my Focusrite Solo gen3 audio interface, JamKazam app crashes and displays the error below. The app still crashes now even when I configure system preferences back to the built-in mic, etc...
The last time you opened JamKazam, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?
If you choose not to reopen windows, you may have to open and position the windows yourself.
Also continued to crash even after uninstalling and reinstalling the app.
Try to remove the program with AppCleaner. I mean, you remove all files found by AppCleaner and then, reinstall.
https://freemacsoft.net/appcleaner/
(04-19-2020, 05:56 AM)Patrice Brousseau Wrote: Try to remove the program with AppCleaner. I mean, you remove all files found by AppCleaner and then, reinstall.
https://freemacsoft.net/appcleaner/ I tried that but the app is still cra$ng on my iMAC running OS Mohave 10.14.6. It runs ok on my macbook running El Capitan, and a friend runs it ok on High Sierra. I did several clean uninstalls on my imac even using appcleaner. Any thoughts?
(04-29-2020, 11:12 PM)JAMGK Wrote: (04-19-2020, 05:56 AM)Patrice Brousseau Wrote: Try to remove the program with AppCleaner. I mean, you remove all files found by AppCleaner and then, reinstall.
https://freemacsoft.net/appcleaner/ I tried that but the app is still cra$ng on my iMAC running OS Mohave 10.14.6. It runs ok on my macbook running El Capitan, and a friend runs it ok on High Sierra. I did several clean uninstalls on my imac even using appcleaner. Any thoughts?
I've got a similar problem. Downloaded the client today (so I assume it's the latest version). It will attempt to launch, but crashes every time. I've re-downloaded, and attempted to remove it via the latest version of AppCleaner....still, crashes on launch. Every time.
I've tried launching after a clean restart with no other apps running....and same result. Crash report sent to JamKazam. Is it related to Mojave?
iMac 21.5 inch, 2.7 GHz Intel Core i5, 16GB RAM 1600MHz DDR3, running MacOS Mojave 10.14.6.
Did you ever get far enough that you had set up your JK audio settings to use the Focusrite for I/O? Maybe try unplugging the Focusrite, launching the app, then quitting it again, and re-connecting the focusright and see if it will launch and let you set up again. I'm running it on Catalina, but also had older versions running on a different laptop on Mojave.
(04-30-2020, 09:56 PM)ReverendPete Wrote: Did you ever get far enough that you had set up your JK audio settings to use the Focusrite for I/O? Maybe try unplugging the Focusrite, launching the app, then quitting it again, and re-connecting the focusright and see if it will launch and let you set up again. I'm running it on Catalina, but also had older versions running on a different laptop on Mojave. ]]
Never got that far. It just quits after launch and before anything else happens. I get a black splash screen that says "Loading JamKazam.com", then it quits.
Maybe Mojave/Catalina related, dunno?
Looks like it's Mojave / Catalina related. I went back to my 2009 Mac Mini running Yosemite, and it works fine. My iMac is 2013, and i was thinking of updgrading it, but that's an expensive way to fix the problem. Anyone running this successfully on a later-gen machine with Mojave or Catalina?
....or do I have to roll back to a previous version (and what one - High Sierra, Sierra, El Capitan or Yosemite)?
Data dump from the error is at the link below:
https://app.box.com/s/kuibliarptpskuwvu4zbqjzdviq50goc
(05-02-2020, 01:50 PM)taylorgtr Wrote: Looks like it's Mojave / Catalina related. I went back to my 2009 Mac Mini running Yosemite, and it works fine. My iMac is 2013, and i was thinking of updgrading it, but that's an expensive way to fix the problem. Anyone running this successfully on a later-gen machine with Mojave or Catalina?
....or do I have to roll back to a previous version (and what one - High Sierra, Sierra, El Capitan or Yosemite)?
Data dump from the error is at the link below:
https://app.box.com/s/kuibliarptpskuwvu4zbqjzdviq50goc Running Sierra here on 2012 MacBook Pro and having the same issue. Cra$ng on startup.
(05-03-2020, 07:25 PM)MikeAimer Wrote: (05-02-2020, 01:50 PM)taylorgtr Wrote: Looks like it's Mojave / Catalina related. I went back to my 2009 Mac Mini running Yosemite, and it works fine. My iMac is 2013, and i was thinking of updgrading it, but that's an expensive way to fix the problem. Anyone running this successfully on a later-gen machine with Mojave or Catalina?
....or do I have to roll back to a previous version (and what one - High Sierra, Sierra, El Capitan or Yosemite)?
Data dump from the error is at the link below:
https://app.box.com/s/kuibliarptpskuwvu4zbqjzdviq50goc Running Sierra here on 2012 MacBook Pro and having the same issue. Cra$ng on startup.
I haven't seen anyone running a current OS (or even a couple versions back) that is working well. I'll play with it on my old Mac Mini, but if I can't get it working reliably, I've got more productive things to spend time on.
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