Unable to Determine Network Type

[benwades]

I'm getting this error when trying to test my network.

Unable to Determine Network Type
We are unable to determine if your computer is connected to your network using WiFi.

We strongly advise against running the JamKazam application on a WiFi connection. We recommend using a wired Ethernet connection from your computer to your router. A WiFi connection is likely to cause significant issues in both latency and audio quality.


Is there a fix for this?  The only way i connect is via Ethernet and my wifi is off. So Id on't know why it's having this issue.  My mac had no issues detecting if it was wifi or ethernet.  This is windows 10. 

If anyone has any quick thing to check that would be great!

[StuartR]

I think you can safely ignore this. I've gotten it as well and my sessions work OK. You should, however, disable Wi-Fi on your PC/MAC while using JK since your using a direct ethernet connection.

[Hans Peter Augustesen]

Search in forum - TEST NETWORK and so.

Then you will get nearly full information.

The issue has been adressed several times.