02-05-2021, 10:25 PM
My 2019 Mac Mini/Catalina/MOTU 828es/thunderbolt is not having any problems. In fact, it's working better than before. Do you know if you've had updates to anything else on your system besides just the Jakazam client?
You can access logs and generate reports from the Manage/Support menu options, and if you are a gold subscriber, you can open a trouble ticket with them.
If you have not done this already, try deleting you current audio profile, rebooting, and then create a new audio profile. Keep it simple, and don't run any other apps that utilize your audio interface.
You can access logs and generate reports from the Manage/Support menu options, and if you are a gold subscriber, you can open a trouble ticket with them.
If you have not done this already, try deleting you current audio profile, rebooting, and then create a new audio profile. Keep it simple, and don't run any other apps that utilize your audio interface.