audio problem

[StuartR]

Thanks for writing. I am not using an IP blocker (that I know of). Originally when his audio went off, we still had video so I doubt the IP was blocked. We both tried adjusting the levels on our computers under JK and also with the Artesia without improvement. I will check for JK notifications from MacOS. Nothing came to my e-mail.

>>>
Not willing to state the obvious here but it is very easy to accidentally mute a peer's channel by clicking/tapping on the 'controls'.
Did you check if he's maybe muted on your end?

My thought exactly... And it's happened to me too.