https://forum.jamkazam.com/ Wed, 29 Apr 2026 10:35:06 +0000 MyBB https://forum.jamkazam.com/showthread.php?tid=2598 Mon, 22 Sep 2025 12:53:03 +0000 derrickearly@hotmail.com]]> https://forum.jamkazam.com/showthread.php?tid=2598 https://forum.jamkazam.com/showthread.php?tid=2580 Mon, 26 Aug 2024 21:30:38 +0000 jeffdanielski]]> https://forum.jamkazam.com/showthread.php?tid=2580 Hello - I subscribed to the Gold Plan last week but on the My Account page it says that I'm still on the Free Level. When I try to re-subscribe, I get a box that says "You already have this subscription. No changes were made to your account." When I click the link for Help Desk, I get a message saying that I must be on a paid plan to use support. I sent an email to support and got back the message that they won't respond to my email if I'm not on a plan... Does anyone have a suggestion for next steps? Thanks!]]> Hello - I subscribed to the Gold Plan last week but on the My Account page it says that I'm still on the Free Level. When I try to re-subscribe, I get a box that says "You already have this subscription. No changes were made to your account." When I click the link for Help Desk, I get a message saying that I must be on a paid plan to use support. I sent an email to support and got back the message that they won't respond to my email if I'm not on a plan... Does anyone have a suggestion for next steps? Thanks!]]> https://forum.jamkazam.com/showthread.php?tid=2548 Sun, 11 Dec 2022 18:15:16 +0000 Terri 716]]> https://forum.jamkazam.com/showthread.php?tid=2548 ]]> ]]> https://forum.jamkazam.com/showthread.php?tid=2544 Tue, 18 Oct 2022 16:57:56 +0000 CliffHall]]> https://forum.jamkazam.com/showthread.php?tid=2544 https://forum.jamkazam.com/showthread.php?tid=2540 Mon, 01 Aug 2022 15:54:57 +0000 Sticks]]> https://forum.jamkazam.com/showthread.php?tid=2540 What is the difference between a 'Friend' and a 'Follower'?
I have no social media experience, hence my question.

Thanks for your help!]]> What is the difference between a 'Friend' and a 'Follower'?
I have no social media experience, hence my question.

Thanks for your help!]]> https://forum.jamkazam.com/showthread.php?tid=2521 Thu, 10 Mar 2022 17:20:56 +0000 Giorgio Bell]]> https://forum.jamkazam.com/showthread.php?tid=2521 https://forum.jamkazam.com/showthread.php?tid=2519 Sat, 19 Feb 2022 03:54:54 +0000 jamboy]]> https://forum.jamkazam.com/showthread.php?tid=2519
https://www.blackroseacoustic.org/online-jamming

The guide includes conceptual info as well as step-by-step instructions for setting the program and its most important features up. Hopefully it'll be a help to folks out there in JamKazamLand.]]>
https://www.blackroseacoustic.org/online-jamming

The guide includes conceptual info as well as step-by-step instructions for setting the program and its most important features up. Hopefully it'll be a help to folks out there in JamKazamLand.]]> https://forum.jamkazam.com/showthread.php?tid=2502 Sat, 11 Dec 2021 00:02:21 +0000 stenio]]> https://forum.jamkazam.com/showthread.php?tid=2502 https://forum.jamkazam.com/showthread.php?tid=2500 Fri, 26 Nov 2021 19:59:52 +0000 Bruce Reed]]> https://forum.jamkazam.com/showthread.php?tid=2500 https://forum.jamkazam.com/showthread.php?tid=2334 Thu, 16 Sep 2021 12:38:42 +0000 Dimitri Muskens]]> https://forum.jamkazam.com/showthread.php?tid=2334 Hi all, just sharing an FB-post by David Wilson (JamKazam staff) re. user support:

"
Hi Folks - It's been brought to my attention that some users believe (for some reason?) that JamKazam is not providing helpdesk support any longer. This is absolutely not true. We have full-time tech support staff, and they are actively answering help desk tickets every weekday. I see the activity.

I'm guessing the confusion might be caused by one disconnect. JamKazam users CANNOT sign into the helpdesk platform. This is intentional. If you try to log in to the Freshdesk helpdesk, it will NOT work.

**!! You need to click the yellow Help Desk link at the top center of the JamKazam app. This will open a web page in your browser to the page where you can enter a help desk ticket. That web page automatically validates that you have a gold or platinum subscription and thus can enter a support ticket to get help. If the page is not working (i.e. not letting you submit a ticket), that would indicate you don't have current credentials in the browser. In this case, you should go here - https://www.jamkazam.com/signin.... And then sign in using their JamKazam email/password. And then return to the helpdesk page and submit your ticket. !!**
"
(By David Wilson)


Hope this clears things up.
Happy jammin'

D./]]> Hi all, just sharing an FB-post by David Wilson (JamKazam staff) re. user support:

"
Hi Folks - It's been brought to my attention that some users believe (for some reason?) that JamKazam is not providing helpdesk support any longer. This is absolutely not true. We have full-time tech support staff, and they are actively answering help desk tickets every weekday. I see the activity.

I'm guessing the confusion might be caused by one disconnect. JamKazam users CANNOT sign into the helpdesk platform. This is intentional. If you try to log in to the Freshdesk helpdesk, it will NOT work.

**!! You need to click the yellow Help Desk link at the top center of the JamKazam app. This will open a web page in your browser to the page where you can enter a help desk ticket. That web page automatically validates that you have a gold or platinum subscription and thus can enter a support ticket to get help. If the page is not working (i.e. not letting you submit a ticket), that would indicate you don't have current credentials in the browser. In this case, you should go here - https://www.jamkazam.com/signin.... And then sign in using their JamKazam email/password. And then return to the helpdesk page and submit your ticket. !!**
"
(By David Wilson)


Hope this clears things up.
Happy jammin'

D./]]> https://forum.jamkazam.com/showthread.php?tid=2308 Mon, 23 Aug 2021 16:05:24 +0000 ChuckVA]]> https://forum.jamkazam.com/showthread.php?tid=2308
I am looking for other people to jam with playing mostly rock, blues, alternative, etc. I am not into Elton John or bubble gum music.

Contact me if you're interested please, Chuck]]>
I am looking for other people to jam with playing mostly rock, blues, alternative, etc. I am not into Elton John or bubble gum music.

Contact me if you're interested please, Chuck]]> https://forum.jamkazam.com/showthread.php?tid=2279 Sat, 24 Jul 2021 12:32:59 +0000 Meregill@btinternet.com]]> https://forum.jamkazam.com/showthread.php?tid=2279
for some time now, every time I go into "Find Sessions" and "Upcoming", I get a ... Searching ... which never resolves. Open jams shows anything happening ok but Upcoming seems to have stopped working for me.
I've tried reloading the Jamkazam App - I'm on Windows 10 - but it hasn't helped. Jamkazam version is Build 2.00 - "1.0.4048".
Can anyone shed any light on what could be wrong, please?

Many thanks
Chris]]>
for some time now, every time I go into "Find Sessions" and "Upcoming", I get a ... Searching ... which never resolves. Open jams shows anything happening ok but Upcoming seems to have stopped working for me.
I've tried reloading the Jamkazam App - I'm on Windows 10 - but it hasn't helped. Jamkazam version is Build 2.00 - "1.0.4048".
Can anyone shed any light on what could be wrong, please?

Many thanks
Chris]]> https://forum.jamkazam.com/showthread.php?tid=2263 Wed, 07 Jul 2021 21:40:09 +0000 BarryTheBassPlayer]]> https://forum.jamkazam.com/showthread.php?tid=2263
I had assumed that when I went into the 'musicians' box, I could search by name...but no!

So either I'm missing something, or the way to find people is to hope they're online , go to their profile and follow/connect to 'friend' them so I can then message them to organise a session.
Seems like this should be easier.]]>
I had assumed that when I went into the 'musicians' box, I could search by name...but no!

So either I'm missing something, or the way to find people is to hope they're online , go to their profile and follow/connect to 'friend' them so I can then message them to organise a session.
Seems like this should be easier.]]> https://forum.jamkazam.com/showthread.php?tid=2260 Mon, 05 Jul 2021 19:38:51 +0000 Terles]]> https://forum.jamkazam.com/showthread.php?tid=2260 https://forum.jamkazam.com/showthread.php?tid=2220 Fri, 04 Jun 2021 02:49:29 +0000 backinterrapin]]> https://forum.jamkazam.com/showthread.php?tid=2220
Just got a friend up and running on JK. They are in San Fransisco area. I'm in Boston MA area. In a session with friend in SF, and another friend in NY city area, SF internet latency was 70ms, and with NY internet latency was 10ms. 

SF friend was on free account so we encouraged them to go to paid plan to get the mesh network. They left the session, paid for gold plan, restarted JK, joined the session and their internet latency was still 70ms. 

At one point i had seen the name of the backbone low latency network service that JK is using, but i can't find the name again. I know at the time i had found it that the service had entry points in NY city and SF. Does anyone know the name of the service?

Also, does anyone know what could be happening that the mesh network on the gold plan didn't do anything to reduce the internet latency for my friend in SF 3,000 miles away?

Peace,
Dan]]>
Just got a friend up and running on JK. They are in San Fransisco area. I'm in Boston MA area. In a session with friend in SF, and another friend in NY city area, SF internet latency was 70ms, and with NY internet latency was 10ms. 

SF friend was on free account so we encouraged them to go to paid plan to get the mesh network. They left the session, paid for gold plan, restarted JK, joined the session and their internet latency was still 70ms. 

At one point i had seen the name of the backbone low latency network service that JK is using, but i can't find the name again. I know at the time i had found it that the service had entry points in NY city and SF. Does anyone know the name of the service?

Also, does anyone know what could be happening that the mesh network on the gold plan didn't do anything to reduce the internet latency for my friend in SF 3,000 miles away?

Peace,
Dan]]>